Ratings based on 348 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
93% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified travelerfrom bergamo

splendido hotel in posizione eccellente

Posted May 13, 2015
Pros: ambiente accogliente anche se di estremo lusso
week end veloce, ma intenso e ottimamente organizzato. L'hotel è incredibile. Da consigliare a tutti coloro che amano il bello e la classe.
5 out of 5
Recommended
for Couples
by A verified travelerfrom NZ

A week of indulgence

Posted May 9, 2015
Pros: Gracious and helpful service where no request is too much trouble. Wonderfully comfortable bed.
Cons: Nothing
Location: Easy to walk to best shopping, with Green Park underground only 2 minutes away when wanting to go any further around London.
spent a week in the very centre of London so all the best shopping and dining in easy walking distance
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Elgin

Treated like a princess!

Posted May 2, 2015
Brilliant service, beautiful surroundings and extremely comfortable stay! Was a little disappointed that there wasn't tea/ coffee facilities in room. Be prepared to spend £19 for a pot of tea from room service. Did enjoy the free fruit and the maid turning down our beds and tidying our room in the evening. Lovely busy vibe!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Liverpool

Luxurious Stay at the Ritz

Posted Apr 20, 2015
From the email that we received prior to our visit and our accompanied guide to our room, the service was second to none. The room was great, traditional but exceptionally well kitted out with lovely Robes and slippers and nice things for the bath. A turn down service of course and a complimentary newspaper to boot. Although we didn't avail ourself of the food on offer. I am sure it would have been superb.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom chicago

Posted Apr 5, 2015
Pros: luxurious with attention to every detail
Cons: nothing
Location: subway station within 1 block, great upscale shopping experience at Bond street
Fantastic! ultra luxurious and definitely upscale, no jeans in lobby, men need jacket and tie so be prepared to be dressed appropriately.
5 out of 5
Recommended
for Everyone
by A verified traveler

最高のサービスが実感できるホテル

Posted Mar 28, 2015
2015年3月に娘と二人で3連泊しました。海外で利用するホテルはほとんどが3星です。今回はリッツに宿泊することも観光の一部と思い奮発しました。まず驚いたのはベットメーキングの仕方です。今まで受けたことがないサービスでした。ホテル内でのドレスコードはそんなに神経質になるほどではありませんでした。スポーツシューズを履いてる方もちらほら見かけました。入り口が2ヶ所あり、レストラン側を利用しなければいいような雰囲気でした。ただ土曜の夜は、出入りされる方々の服装はかなりのレベルでした。レストランの利用は朝食のみです。本当に美味しかったです。窮屈な気にさせられる部分もありますが、また機会があれば、宿泊したいホテルです。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom b from sandwich

Perfect position

Posted Mar 27, 2015
A dream place to stay but given the cost of the stay we expected perfect facilities but shower had irregular temperature and room service failed to turn up twice out of two orders although deeply apologetic
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 東京都江東区

最高のサービスを提供してくれるホテル

Posted Mar 15, 2015
スタッフの対応はさすがでした。 ドアマンからルームサービススタッフ、清掃係のメイドさんに至るまで最高のサービスを提供してくれました。 ホテルにはドレスコードがありますが、これはきちんと守ったほうがいいです。守らなかったからといって、よっぽどでなければ入れてくれないということはないと思いますが、品性の問題だと思います。 あと、パームコートでのアフターヌーンティーも最高です。こんなに美味しいサンドイッチは食べたことがありません。社交界に出たような華やかさがあります。ここはネクタイまで締めていないと入れてくれません。写真は自由に撮ることができます。スタッフも快く撮ってくれます。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wilmslow, Cheshire

Lovely hotel! I wish someone else was paying....

Posted Mar 11, 2015
The Ritz was fabulous. Of course it's pompous, but the staff really seem to care - more than anywhere else we have ever stayed in Central London. That includes Claridges and The Savoy. And whilst every hotel in Central London thinks their location is great, really the Ritz, right next to Green Park Tube and on the end of Piccadilly could not be more convenient. It still seemed expensive booking through Expedia, and the rate didn't include breakfast (which embarrasingly I hadn't realised). Of course a cuppa in the room costs north of a tenner and the extras (like breakfast) are eyewatering. Next time we're in London I don't think The Ritz is good enough value to justify the cost, but if someone else is paying we'll be there...
2 out of 5
by A verified traveler

Terrible concierges

Posted Mar 8, 2015
The concierges Are just not up to the standards of the people that stays in leading hotels