Ratings based on 336 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from british columbia, canada

Very nice hotel close to paddington station

Posted Sep 27, 2014
Lovely boutique hotel , friendly and helpful staff. Close to Hyde park.
3 out of 5
Recommended
for Everyone
by A verified traveler from USA

Comfortable and feels a bit like home.

Posted Sep 22, 2014
Everything was nice except the wifi is a big issue. I had to sign in at around 5-10 times a day. No coffee or tea in room. The staff is very accommodating.
5 out of 5
Recommended
for Everyone
by A verified traveler from Richmond, VA

Wonderful boutique hotel near Paddington Station

Posted Sep 20, 2014
Pros: The staff and the beautiful room.
Cons: If one orders a bucket of ice, please fill the bucket.
Location: Residential location yet, close enough to Paddington station to get anywhere you wanted to go.
Staff was very helpful. Ronnie was there to help at every turn. Omar the car driver was extremely nice while being professional. An overall lovely stay. Will recommend to others considering travel to London.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice sized room. Pleasant staff.

Posted Sep 12, 2014
Pros: Room size.
Nice sized room. Pleasant staff. Well located. Close to several tube stations and Heathrow Express.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dublin, Ohio

Nice hotel, great location

Posted Sep 5, 2014
We booked this hotel for our last day of a two week tour of Europe.We chose it primarily due to its proximity to Hyde Park & Kensington Gardens/ Palace. It was very close not only to these locations but also great shopping (Harrod's and others). The room itself was clean & the bed comfortable. The bathroom was very nice with a tub and real shower as well as two sinks which is a definite plus. Although it was the smallest room we had stayed in during our vacation we were staying only one day and night so it was perfectly adequate for our purposes. The hotel looked to be maybe 100 years old and was very charming and although a bit pricey for the room size etc; I'd guess that is due to its location. Over all a very nice place that I'd definitely recommend for short durations.
3 out of 5
by A verified traveler from Melbourne. Australia.

Give it a wide berth

Posted Sep 5, 2014
The rooms are very small. There are no tea & coffee making facility's in the room. The floor boards in the rooms up above squeak which makes it very hard to have a good nights sleep.
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix, AZ

Welcome home!

Posted Sep 5, 2014
Pros: Everything and everyone was readily available.
Cons: Nothing
Fantastic atmosphere, friendly and caring staff, close proximity to transportation and great places to eat.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

good location and friendy staff

Posted Aug 28, 2014
this was our first time to London, we were so happy that the hotel was close to everything, transport, restaurant & staff was very friendly
3 out of 5
by A verified traveler

Rooms a bit dated

Posted Aug 25, 2014
Staff friendly. Was in a basement room 507. Clean but a bit dated. Sheets not duvets. Loud noises coming out of airvent for about 10 minutes for no reason in the middle of the night which woke me up.
4 out of 5
Recommended
for Couples
by A verified traveler

Hyde park area Hotel

Posted Aug 9, 2014
small boutique hotel, very clean, helpful staff, good location, walking distance from lancaster gate tube stop and good restaurants nearby. Staff able to help with theatre tickets, tours of the city which was helpful. Walking distance from Paddington station where Heathrow express from airport stops.