Ratings based on 611 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco

Lovely, Classic London hotel close to Paddington

Posted May 15, 2015
Lovely hotel within easy walking distance of Paddington and Heathrow Express. Friendly, helpful staff and good breakfast with great coffee.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NZ

Boutique hotel short walk from Paddington Station

Posted May 11, 2015
Pros: Easy walking distance to Paddington Station and thus the Heathrow Express city terminus.
Cons: Whiskey in the honespty bar is too expensive.
Location: Hyde Park, Heathrow Express city terminus. Good bus routes close by (Bayswater Road). Tube nearby (Lancaster Gate, Queensway).
A typical semi-lux inner London boutique hotel. Friendly welcome by the baggage porter / concierge and quick and easy check in. Rooms larger than your usual London boutique hotel. Nicely situated in restored upper socio terrace close to Hyde Park. Stayed 3 pleasant nights.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Richmond, B.C.

Posted May 9, 2015
A great hotel with amazingly helpful staff and lovely room service --I will stay again
4 out of 5
Recommended
for Couples
by A verified travelerfrom 日本

パディントン近くの便利なホテルです

Posted May 7, 2015
Location: パディントン駅から徒歩5分程度で、周りには飲食店やちょっとしたものを買うところが多く便利です。ハイドパークも徒歩10分程でお散歩するにも良いロケーションです。
部屋タイプはClassic Double Room, 1 Queen Bed で1階(日本でいうと2階)に宿泊しましたが、非常に静かで落ち着いた部屋でした。 広さはスーツケース2つをギリギリ広げることができる程度の部屋でしたが、パディントン駅近いですし値段的にもこの程度かなと思います。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

Great location. Great staff.

Posted May 5, 2015
The hotel is located within walking distance to Lancaster Gate and Paddington tube stations as well as Paddington Rail Station. The room was well appointed, clean and very quiet. I especially liked that the windows could be opened for fresh air. The staff were very helpful and helped me change rooms, and provided directions to local establishments. I would stay there again.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted May 5, 2015
Pros: Very convenient location near Paddington Station. Friendly and professional staff. Clean and comfortable room.
Cons: The hotel does not have a fitness center - if it added one, then I would rate this hotel higher and recommend it to my colleagues.
Very convenient location near Paddington Station. Friendly and professional staff. Clean and comfortable room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location.

Posted May 4, 2015
Location couldn't be better. Minutes from tube and bus stops. Also walking distance to Oxford Street and beyond. Hyde park is minutes walk away. Quieter location next to Sussex Gardens. 5 minutes from Paddington Station. Comfortable hotel. Traditional in style. Pleasant professional staff.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Excellent Location, Great Staff

Posted May 1, 2015
About four minutes' walk from Paddington, so perfect if you take Heathrow Express. Four minutes from Hyde Park, from other Underground stations. Comfortable room, best shower in the history of the world. Staff is excellent and very helpful. Second stay at this hotel. Will stay again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Ideal for city break

Posted Apr 29, 2015
Pros: Position, cleanliness, staff
Cons: Like most converted houses from this period, it has issues with plumbing and sound insulation, but at least the doors don't bang like modern buildings
Location: Great location, plenty of places to eat and drink nearby.
The hotel is very well placed for access to Paddington mainline and tube stations, the tube at Lancaster Gate and buses to just about anywhere in London. The place was spotlessly clean and the staff are probably the best we have encountered in the UK, friendly and efficient. It is a very well run hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney, Australia

Fantastic location, beautiful hotel!

Posted Apr 23, 2015
The hotel is located within a few minutes of Paddington station which allows for very easy access to transport including the Heathrow express. Waking distance to many London landmarks, with a feeling of luxury and class within the hotel itself. We thoroughly enjoyed our 3 day stay and would definitely recommend the hotel for visitors.