Ratings based on 381 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Idaho

Great location

Posted Jun 29, 2015
You can't beat the location. Floor squeaked quite a bit and the rooms are small. The bar is great and lots of things to do close by. Easy to get to from train station. Felt like a five star hotel, just located in an old building. I would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

The place to stay in London!!! What an excellent h

Posted Jun 20, 2015
Pros: Clean, orderly, organized staff.
Cons: No, the place was perfect and all the touches were excellent. I love this hotel.
Location: The location was perfect. Near the train station but near all the major attractions too.
The hotel staff took care of me in every last detail, from the moment I arrived at the hotel. I did not stand around waiting for my room, I got in right away. My room was small and posh. It was quiet and I slept well. The location of the hotel was close to the train station and that was important to me. The staff at the Rubens took excellent care of me and made sure my stay was comfortable. I will never stay at a different hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wales

Posted Jun 16, 2015
Pros: Luxurious, comfortable, welcoming.
Location: The palace, of course, but all major attractions are nearby, or short taxi ride,
We had a wonderful time. The staff could not do enough.
5 out of 5
Recommended
for Everyone
by A verified traveler from west Sussex

Perfect position

Posted Jun 10, 2015
Lovely warm cosy hotel. Very comfortable in perfect position for Victoria Railway and Coach Stations. The Big Bus Tour stops outside. I did feel that the breakfast could have been better. Arrived in dining room at about 9.30am. It was not very hot and had obviously been sitting on the hot plates for a while.
4 out of 5
Recommended
for Everyone
by A verified traveler

Enjoyed our stay of nine days.

Posted Jun 6, 2015
Pros: Intimate.
Location: Everything accessible.
Great location. Attentive staff. Good food. Nice lounge to relax in.
5 out of 5
Recommended
for Everyone
by A verified traveler from bologna

Vicino Victoria Station e Buckingham Palace.

Posted Jun 4, 2015
Ottima posizione, personale cordiale e pulizia. Colazione eccellente!
4 out of 5
by A verified traveler from norway

Very nice hotel perfectly located

Posted Jun 3, 2015
Please be extra careful to check that none of your belongings are left behind - i forgot my expensive new nightdress, reported back upon return home - no nightdress to be found. Hope there is only one thief working for this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Frederiksberg, Danmark

Centralt, flot og meget hyggeligt.

Posted May 31, 2015
Pros: Beliggenheden, hyggen og charmen.
Cons: Der var lidt tendens til træk i restauranten.
Location: Beliggenheden var perfekt. Buckingham Palace, Victoria St, Westminister Abbey lige i nærheden.
Yderst hjælpsomt personale, dejlig morgen buffet og hyggelige omgivelser. Man kan ikke bo mere centralt.
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Elegant and Friendly Hotel

Posted May 31, 2015
This hotel was top notch. The friendly and helpful staff were great, and the facilities were lovely. I think it's the best hotel bed we've ever encountered. You will be glad you chose this hotel for your holiday.
4 out of 5
Recommended
for Everyone
by A verified traveler from f

Great location and fantastic attentive staff

Posted May 26, 2015
Very impressed with staff throughout our two day stay. Hotel facilities all very good, although the bar was a little pricey!