Ratings based on 328 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

Great location and staff

Posted Apr 14, 2015
Cannot say enough about the terrific staff at this hotel. Just got back from a 9 day stay in London and feel like I left family behind. So attentive, kind and genuine. The rooms are a bit small but well decorated and well kept. The bar area is very cozy and charmingly British. The location is literally across the street from Buckingham Palace and an easy walk to many landmarks in London and Westminster.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 10, 2015
Väldigt nöjd!! Vi var tvungna att åka innan frukosten serverades då ordnades det så att vi kunde ta med kall frukost.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Passaic, NJ

Great location

Posted Apr 7, 2015
About a five minute walk to the underground. Less than 10 minutes from buckingham palace. If you walk passed the palace you'll end up in Hyde Park. I recommend renting one of the "cycles for hire." It was well worth it. Room was clean and spacious enough by eurpean standards. Water pressure in the shower was amazing. Bed was a little softer than I would have liked. Staff was friendly and accommodating especially the night doorman, Lito. =) The continental breakfast was more than I expected, but at £14 per person per day, it could end up costing you more than you would like. Overall I would recommend The Rubens.
4 out of 5
Recommended
for Everyone
by A verified traveler

Fint hotell som ligger centralt.

Posted Apr 6, 2015
Mycket god frukost. Trevlig personal. Fina rum. Kommer att bo här fler gånger.
4 out of 5
Recommended
for Couples
by A verified travelerfrom massachusetts

Wonderful hotel near Buckingham Palace and more!

Posted Apr 3, 2015
Pros: The staff was marvelous, the breakfast was exceptional.
Cons: Just the size of the rooms, however I doubt that's possible :)
Location: Marvelous location to everything we wanted to see.
The staff, service, cleanliness of the entire facilities was excellent. Our room/bath were gorgeous but so small. My husband and I could not move around the room without bumping into each other The bathroom was breathtaking!
5 out of 5
Recommended
for Couples
by A verified travelerfrom Minneapolis, MN

Beautiful hotel with friendly staff

Posted Mar 27, 2015
Pros: comfort, security, breakfast offerings, great shower
Cons: more reasonable prices for bar/lounge drinks and food
Location: near Buckingham Palace and Victoria tube station, easy walk to Trafalgar Square
My daughter and I stayed at the Rubens for a week in March. We had a well appointed room with a wonderful shower and tub. We ate a delicious and varied breakfast at the hotel each morning. We ate dinner once at the bbar and thought it was very good. In fact we tried to return to bbar for a second dinner but it was closed for a private party (a sign indicated that would have been nice). The hotel bar and lounge area is luxurious and comfortable but extremely pricey and my daughter and I could find wine, coffee, snacks elsewhere for much more affordable prices. The staff was always helpful and polite and the concierge staff genuinely wanted to assist you. I will definitely consider the Rubens at the Palace for a return trip to London.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom North Carolina

The Rubens Hotel

Posted Mar 26, 2015
Pros: The staff, especially the concierge. We loved the breakfast and the location.
Cons: I am not sure. If you need a large room, this may not be the place for you but it was ample for us as we don't spend much time in a hotel room.
Location: THe hotel is quite near Victoria Station. It is close to Buckingham Palace as well as Green Park and St. James Park which is fantastic if you run.
The Rubens has an excellent location. It is near BUckingham Palace, Green Park, St James Park, and lots of fun pubs and restaurants. The staff was as good as any hotel in which we have stayed. They were helpful with theater, directions, and all sorts of personal needs. The breakfast was outstanding. The dining room was very pretty with excellent service. The room was small but well appointed and quiet. And, it was ready when we arrived at 9 AM which we really appreciated after an overnight flight.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close to many sites.

Posted Mar 26, 2015
Pros: Excellent location. Superb concierge. Hearty English breakfast.
Cons: Room temperature--it was chilly.
Had a very nice stay and would recommend it. Was able to walk to many of the tourist sites and close to an Underground station for travel farther afield.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Berlin

Exelentes Hotel. Nähe Buckingham Palast

Posted Mar 22, 2015
Pros: Das sehr reichhaltige Frühstück und der exelente Service ist einmalig!
Location: Buckingham Palast ist gegenüber! Die Metro Station Victoria und viele Buslinien sind in direkter Nähe.
Wir waren für eine Woche in London, um alle für uns wichtigen Sehenwürdigkeiten zu sehen. Das Hotelzimmer, ist wie in London üblich, relativ klein, aber sehr gut ausgestattet (Wasserkocher, mit Kaffee/Tee / Fön usw.). Exelentes, sehr reichhaltiges Frühstücksbüffet (Kontinetal). Türen werden einen am Hoteleingang immer aufgehalten und der ganze Service kann als sehr angenehm angesehen werden. Top Hotel, welches wir uneingeschränkt empfehlen können!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom veracruz ver mexico

Muy agradable y muy céntrico

Posted Mar 19, 2015
Muy agradable el personal de la recepción ,el desayuno muy bueno,y todo muy céntrico puede un oír caminando el personal en general es muy atento regresaría al hotel lo recomiendo