Ratings based on 617 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
GoodPosted Dec 6, 2014
Small but clean and in a good location
for Everyoneby A verified travelerfrom Indiana, USA
Good locationPosted Nov 23, 2014
Pros: The bath towels were great, almost large enough to cover a twin bed. They did not have wash cloths (face cloths as they call them).
Location: The location was fairly close to Paddington Station which provided easy transportation anywhere in London. Also, plenty of restaurants and shops near.
The hotel has a lot of personality, apparently having been converted from ajoining upscale residential homes. Our room was very small and cozy, but comfortable. The staff was very helpful and would bring us a bucket of ice upon our request.
for Personal Eventby A verified traveler
Posted Nov 3, 2014 on Hotels.com
for Familiesby A verified traveler
GreatPosted Nov 3, 2014 on Hotels.com
The staff was extremely helpful. Hotel was very good overall. It was a few blocks from Paddington Station which made it easy to get around.
for Couplesby Brianfrom Texas
Nice hotel, close to Paddington.Posted Nov 2, 2014 on Hotels.com
This was an easy walk from Paddington Station, in a very nice neighborhood. There were plenty of restaurants along the way. The room was small, but vey nice and very clean, and the staff was friendly and helpful.
for Getaway With Friendsby A verified traveler
Ei vastannut varaustaPosted Nov 1, 2014 on Hotels.com
Saavuimme illalla hotellille. Olimme varanneet kaksi deluxe-huonetta kahdella yhden hengen sängyllä. Hotellilla meille ilmoitettiin, että varaamiamme huoneita ei ole saatavilla, mutta meidät siirrettäisiin toiseen saman ketjun hotelliin yhden kadun päähän. Maksoimme huoneet ja taksi tuli, kaiken piti olla ok. Taksi veikin meidät saman ketjun eri hotelliin kuin olo luvattu, kauemmas Paddingtonin asemasta. Kello lähenteli puoltayötä kun lopulta pääsimme perille, ja meidät ohjattiin huoneisiimme. Kellariin. Toinen huone oli kahdella yhden hengen sängyllä, toinen parisängyllä. Aamulla valitimme huoneista ja lopulta saimme vaihdettua huoneet pois maan alta, olimmehan jo varanneet ja maksaneet deluxe-huoneet, emme huoneita kellarista. Saimme yhden parisängyllä olevan huoneen ja yhden kolmen hengen huoneen toisesta rakennuksesta. Hyvin sekavaa. Ja ei vastannut varausta.
by A verified traveler
Smallest Room EverPosted Oct 23, 2014
Location: Good location... close to Paddington.
Have stayed in many hotels in the UK and elsewhere, and this was, by far, the smallest room I've seen. There was approximately one foot on each side of the bed and at the foot of it... no chairs, no room for more than one person to stand. The staff said that 'all rooms in London are small', but another room seen in the hotel, at a similar rate, was easily twice the size and had three chairs, and as I have said, we've stayed at other, less expensive hotels, with much larger and nicer rooms. Staff said that they would give us a different room for the second night, but did not follow through. This was a claustrophobic experience. Perhaps another room in the hotel would have been acceptable, but I would never recommend this hotel based on this experience. This was a two star room at a four star price.
for Business Travelersby Gordonfrom UK
Exceptionally small roomPosted Oct 21, 2014 on Hotels.com
Exceptionally small room, had to step into the shower to close bathroom door! Clean enough and it was merely required as a place to sleep so acceptable.
for Everyoneby A verified traveler
Very close to Paddington stationPosted Oct 17, 2014
Friendly and helpful staff. The room was very clean, quiet and comfortable. Thoroughly enjoyed our stay.
for Couplesby A verified traveler
OK to goodPosted Oct 15, 2014 on Hotels.com
English of large fraction of desk staff was difficult to understand.