Ratings based on 172 Verified Reviews

They paid and stayed. We double-checked.
4.9 out of 5
98% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Too noisy for comfort.

Posted Jan 20, 2015
We've have stayed at this hotel in the past and have had lovely rooms. Unfortunately, this time we were in a room that was very dark, looked out onto a metal wall (truly) and was very noisy. We were on the 2nd floor and could hear everything going on outside. That being said, the staff and gracious and charming.
4 out of 5
Recommended
for Everyone
by A verified traveler

繁華街に近い便利なホテル。

Posted Jan 8, 2015
Location: ほとんどの観光名名所に近い。(トラファルガー広場、コヴェントガーデン、ウエストミンスター、ビックベン、バッキンガム宮殿、ロンドンアイ、タワーブリッジ他)
繁華街にちかくどこに行くのも便利。ただ飲食街なので子供連れとか 落ち着いた雰囲気を求めている人には不向きかも。お湯はすぐにでてお風呂洗面は問題なし。ただしシャワールームは扉がガラスで外にお湯が流れ出ます。(ほかのホテルでもあると思いますが。)キングサイズのベットは非常に高さがあり、腰かけるには不便。 ニューイヤーの花火が端っこの方に見えました。(お部屋によると思いますが。) 全体的に便利なコンパクトなホテルというイメージ。ただし駐車料金はかなり高いのでお勧めしません。
5 out of 5
Recommended
for Couples
by A verified travelerfrom West Sussex, U.K.

great location for a great hotel

Posted Jan 6, 2015
Pros: Elegant, friendly and unpretentious, just had great style.
Cons: Coffee maker in the room would have been a bonus.
Location: This is right in the heart of the West End. Shopping, theatres and restaurants all very close by, an ideal place.
From start to finish our stay was excellent. The friendly reception staff made us extremely welcome and as we were there well before the stated check in time, we were asked if we wanted to go into the bar for drinks while the housekeeper made sure our room was available and ready. It was ready 30 minutes later and we were unpacked and exploring London before the normal check in time. Throughout our stay everything was perfect. Our room was fabulous, elegant and tastefully furnished and the bathroom was heaven. The design and décor throughout the hotel was great. All the hotel staff that we came across were such pleasant people and the service was impeccable. We will certainly be returning to the Soho Hotel or maybe try another in this small group of hotels as they all look wonderful and in excellent locations. Wish we had known about them before. Although we have stayed in several London hotels, from large to boutique, this one really beats them all.
5 out of 5
Recommended
for Everyone
by A verified traveler

In the middle of everything & OF COURSE awesome!

Posted Jan 4, 2015
Pros: everything
Cons: Mary Poppins flying around with cocktails. ;-) actually nothing
Location: center of tons of stuff!
If you like a modern hotel - very cool place in the center of everything - awesome staff! We will be there again. If you are in London for a short period and want to walk around - there is a ton in the area.
5 out of 5
Recommended
for Couples
by A verified traveler

Soho Hotel, Soho, London.

Posted Dec 3, 2014
Pros: Everything.
Possibly the best hotel we have ever stayed in, in London. The staff, facilities and room were wonderful. The location was fantastic. We loved it. Will recommend it to all our friends and will return again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston, MA USA

great location with attentive staff, worth the $$$

Posted Nov 7, 2014
Pros: pretty much everything. And I'm VERY particular!
Cons: better WiFi
Location: a little west of center of London so pretty close to everything, or within a 15 pound taxi ride...
great location, great room, "Refuel" is a fun dining room. Problems the second day with WiFi but the hotel manager got it straightened out quickly: sent I.T. to install a private router on my desk that fixed it!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom san diego california

Posted Oct 31, 2014
Wonderful in every category loved the decor staff and location service was wonderful
5 out of 5
Recommended
for Business Travelers
by NKfrom New York

Excellent

Posted Oct 24, 2014 on Hotels.com
Terrific hotel
5 out of 5
Recommended
for Business Travelers
by Markfrom Putney

Wedding Night

Posted Oct 22, 2014 on Hotels.com
Booked 1 night at The Soho for the night following our wedding. Staff were extremely helpful in making necessary arrangements for dropping off our bags the day before we checked in, and had taken them up to our room for when we arrived. On the evening/early hours of the morning that we checked in, staff were all very congratulatory and jovial which was incredibly welcoming. They showed us to our room and walked through the different aspects and where we could find everything. Extremely kindly, they had upgraded our room to a suite and had a chilled bottle of complimentary champagne and olives waiting for us - it was such a delight to come in from such a busy and bustling day to be able to enjoy a glass of champagne together. The concierge was very helpful and made all the arrangements to have a couples massage in our room the following morning after we had had a delicious room service breakfast which was brought up very quickly. The room was magnificent. The bed was insanely comfortable and we had a fantastic seating area with a ceiling height window looking out onto the mews below. We we giveb a complimentary late checkout until 1200 and were not rushed to vacate the room, even after our massage had over run slightly and we didn't manage to leave until 1230. The reception staff again were very accommodating and helpful in arranging our bags to be held and taken to the taxi which they organised. All in all an exceptional stay and I'm only sad I couldn't have spent more time there.
5 out of 5
Recommended
for Couples
by A verified traveler

20th Anniversary Getaway

Posted Oct 14, 2014 on Hotels.com
Fantastic getaway in a fabulous location! Top rate hotel with excellent service all around!