Ratings based on 217 Verified Reviews

They paid and stayed. We double-checked.
4.9 out of 5
99% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom tel aviv

Location !!!

Posted May 23, 2015
Great hotel at a great location. It is very expensive but beautiful, designed and located in the "middle of what happens".
5 out of 5
Recommended
for Couples
by A verified travelerfrom 東京

おもてなしを感じるホテル

Posted May 12, 2015
Pros: 従業員の気配り
Cons: 平日,日曜日,祝日とレストランの開店時間が違っており困惑した。
Location: 歩いていけるところに多くの観光地やショッピング施設、カジノ等があり便利だった。
宿泊代は高いが納得させてくれる内容だった。特に従業員の対応がすばらしく、下手な英語でも快く対応してくれた。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Nijmegen

Geweldig hotel midden in Soho.

Posted May 8, 2015
Pros: Service, entourage, personeel, ligging, rust en sfeer.
Location: Locatie midden in Soho vlak bij Carnaby street, veel eet gelegenheden in de buurt en dicht bij een metro.
Geweldig hotel midden in Soho. Metro in de buurt, veel te beleven, goede sfeer erg hip! Hotel service grandiose! We zijn in de watten gelegd en voelde ons zeer thuis en welkom! Wij gaan zeker nog een keer terug! Een echte aanrader!
5 out of 5
Recommended
for Couples
by A verified traveler

Book with confidence.

Posted Apr 20, 2015
Pros: Style, service and location.
Location: Well placed for theatre, restaurants and shopping.
This hotel is excellent in every way. Do not hesitate to book.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in fantastic location

Posted Apr 13, 2015
Great stay for our anniversary. Room was extremely comfortable, staff were brilliant and location is perfect for getting to any attractions in central London.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle, WA

Great Hotel in an amazing Location

Posted Apr 8, 2015
Pros: Rooms, Location, Staff, Design
Cons: Make sure every night the room has turn-down service
The hotel staff were amazing. They were very helpful and the concierge was great helping with directions, items needed and making sure you had the best stay possible.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Philadelphia

Excellent

Posted Apr 5, 2015
Pros: convenient, quiet, good service
Cons: no problems
Excellent concierge service. Did excellent job of retrieving a misplaced bag.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wisconsin

Hidden Treasure

Posted Mar 18, 2015
Pros: You felt like you could ask for anything and they would accommodate you.
Location: There are an abundance of bars, restaurants and coffee places within a few hundred feet. Many theaters very close.
Very friendly staff willing to make your stay as pleasant as possible. The amenities are more than I expected.
5 out of 5
Recommended
for Families
by A verified travelerfrom Jersey

Central ,location

Posted Mar 16, 2015
Pros: Spacious room. Cleanliness Location. Great staff.
Cons: Nothing!!
Location: near Oxford Street/Covent Garden/Theatres
Just had a lovely one night stay with my 16 year old daughter. Thanks very much to all the staff who were pleasant and very helpful. We will be back!
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent choice for London

Posted Mar 9, 2015
Fabulous Soho hotel choice. Very new, clean, and chic. Rooms are very generous with new amenities and a very friendly staff. Great location. Highly recommended!!