Ratings based on 2,010 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Jessica from Berks

Great location and staff

Posted Apr 15, 2014
Always a lovely place to stay; central, very friendly, clean, vibrant and well thought out. Lovely break in the city.
5 out of 5
Recommended
for Everyone
by David M from Kilmarnock

Booked for the Marathon.

Posted Apr 14, 2014
Great central location 5 mins from Charing X tube. Friendly staff. Excellent breakfast. Room clean.
4 out of 5
Recommended
for Everyone
by Alex from Winter Springs, FL

Nice place in a great location

Posted Apr 10, 2014
Pros: Location. Friendly and helpful staff made some good food and shopping recommendations. Clean.
Cons: Thin walls. Heard the neighbor snore while I was trying to sleep. Multiple days we were awoke by neighbors talking/closing doors early in the morning.
Location: Charing Cross station and Trafalgar Square in one direction, Big Ben and London Eye in another direction, and some great local pubs, etc. all around.
Thoroughly enjoyed our ten nights in London and appreciated the convenience and cleanliness of this hotel. It's really close to the Charing Cross station and Trafalgar Square so that was great. The room was smaller than I expected but not uncomfortably so, and everything was clean and well taken care of. We used this room as our base and took side trips to Cardiff, Liverpool, and Stonehenge. The hotel was nice enough to where we started thinking of it as returning "home" when we would come back from a long day of taking in the city. The only negative was that the walls are ridiculously thin. I could literally hear our neighbor snoring through the wall next to me while I was trying to sleep. We had a couple of days where our neighbors were talking at around 6am (before we were planning to get up) and we could hear every word they said and every door they opened and shut. The staff was very friendly and helpful, and made some great food and shopping recommendations.
4 out of 5
Recommended
for Everyone
by A verified traveler

nothing to say

Posted Apr 6, 2014
Pros: nothing to saynothing to saynothing to saynothing to saynothing to saynothing to saynothing to saynothing to say
Cons: nothing to saynothing to saynothing to saynothing to saynothing to saynothing to saynothing to saynothing to say
Location: nothing to saynothing to saynothing to saynothing to saynothing to saynothing to saynothing to saynothing to say
nothing to saynothing to saynothing to saynothing to saynothing to saynothing to saynothing to saynothing to saynothing to saynothing to say
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel, close to the Opera House

Posted Apr 6, 2014
Pros: Its location for the opera and other places to visit e.g. National Gallery
Cons: The layout of the room for breakfast
Location: as above
We have stayed here on a number of occasions as it is close for us to walk to the Opera House. This visit was a good one having been disappointed the last time we stayed. As requested they made sure the room was on a higher floor to avoid noise. All staff are friendly and efficient. The only slight disappointment was that we ordered a newspaper for the next morning but as was the case the last time, it did not arrive. It is always very busy at breakfast time and the tables are very close together
5 out of 5
Recommended
for Everyone
by Mike from Cornwall

Lovely hotel exactly right location for sightseein

Posted Apr 6, 2014
Thoroughly wonderful weekend sightseeing and going to theatre.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to shows, trains,enabling easy travelin

Posted Apr 5, 2014
Staff very helpful. This made our stay pleasurable.
3 out of 5
by Mike from Reading, UK

Reasonable hotel in good location for Theatreland

Posted Apr 4, 2014
Pros: Location
Location: Theatreland
Check-in, Room, Lounge, Check-out all satisfactory
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, near to Central London land marks.

Posted Apr 4, 2014
Clean well presented rooms and the bed was very comfortable. Poor view from the window as it looked straight into other hotel rooms but as it is Central London we didn't expect much else. Nice smelling toiletries provided in the rooms. Overall a good stay and would stay again due to it's very handy location.
5 out of 5
Recommended
for Everyone
by aryBoy

Top Hotel -- Top Location

Posted Apr 3, 2014
Pros: Its location and the help of the staff.
Cons: Maybe a long mirror on the back of the door so my dear wife could look at herself all made up and ready to go!! Plus 2 (two) chairs in the room !!
Location: Great location - theatre, cinemas, Covent Garden etc etc all at your door
Spent three nights in the Strand and had a wonderful time - staff were so polite too.