Ratings based on 4,074 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location and well-maintained hotel

Posted Mar 24, 2015
Pros: location!!
Great location with walking distance to Covent Garden, the theatre district and the British museum. Staff were polite. Room was spacious, clean and comfortable. Bathroom seems newly renovated.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom West Yorkshire

Well situated hotel

Posted Mar 24, 2015
Pros: Location
Location: Covent Garden, Trafalgar Square and easy access to the river
The hotel stay was very enjoyable and the room very comfortable. We would definitely stay here again
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Brooklyn, NY

Nice Stay in Covent Garden

Posted Mar 24, 2015
Pros: Location, price, walking distance to shows and shops.
Cons: They say the Standard Room is large....not so much.
Location: Shows, shopping, etc.
The hotel is very large, but comfortable. This stay was a birthday surprise for my spouse and I wanted a nice hotel for a great price and this was it. It is in walking distance of most theaters and across the street from the Savoy. Breakfast was standard, but good. Indian restaurant was very good.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice and easy

Posted Mar 22, 2015
Pros: handy to where i needed to be
nice and central to where i needed to be, easy to find,but a little dated,in need of up dating in the room we stayed in.Breakfast rooms are in need of reorganizing, a bit chaotic in the mornings.The staff are always polite and helpful
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

disappointed with room size

Posted Mar 20, 2015
Pros: The location
Cons: Room size
Location: Location was great and many things to do around.
I was expecting to see a larger room, but overall it was too small. The rooms look bigger in the picture.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom cornwall

Perfectly good hotel, great location

Posted Mar 19, 2015
Decent hotel, great central location, nice staff. Smashes its competitors on value for money. So much so, I stayed an extra night!
3 out of 5
by A verified traveler

Sehr zentral. Mini "cozy" Zimmer. Nicht modern.

Posted Mar 17, 2015
Seeeehr kleines Zimmer. Trotzdem recht teuer für über 100€ pro Nacht. Duschekopf nicht abnehmbar, da an Wand geschraubt, Toilettenspülung mit viel zu wenig Wasser, keine Seife im Zimmer, nur Instant-Kaffee, ... Alles in allem nette Unterkunft, verdient aber lange keine 4 Sterne.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Lincolnshire

Close to theatres

Posted Mar 15, 2015
Hotel is functional and clean, rooms of medium/small. Breakfast was excellent and staff friendly. For London reasonable value for money
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted Mar 12, 2015
Pros: Location, breakfast, efficient staff
Cons: Bed positioning
Location: Near Charing Cross and Covent Garden tube stations, the river, Covent Garden, and the theatre district
The hotel was in a fantastic location. It was very well-equipped for our needs, the staff were very efficient, and the breakfast was great. The only thing marking the hotel down was that the 'cosy double' had the double bed pushed up against one wall, so that one person had to shuffle to the bottom of the bed in order to get up. Not only was this very uncomfortable, it also appeared unnecessary as despite the room being small, there was enough space to position the bed so that people could get out of both sides easily.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Petts Wood

Weekend break

Posted Mar 12, 2015
Pros: Room was excellent, staff helpful and friendly. Have stayed before and this was recognised with the 'welcome back' greeting
Cons: Had an executive room that allowed a 10% discount in the restaurant, but was a waste of time having to produce key card - why wouldn't I want the dis?
Location: Theatre visit & location good, close to river and nice areas to walk around Trafalgar Sq, and Covent Garden
Excellent location for taking in a show at the Aldwych theatre, and having a relaxing weekend break