Ratings based on 3,941 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom USA

Cost effective hotel in heart of London.

Posted Dec 16, 2014
Pros: Cost, location. Right next to the Savoy Hotel but about 25% of the price.
Location: Right in heart of London city center.
Comfortable and cozy is a good description. Clean with the exception of a mouse I saw running down the hallway at 2am. Hey, this is London . . . that is nothing.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom København

Hotel i smørhullet

Posted Dec 3, 2014
Pros: beliggenheden
Cons: Maskbar-personale skal være lidt mere oppe på dupperne. Tjek vandhaner og hårtørrere efter.
Location: Covent garden, theatre land, Themsen - alt!
Dejligt beliggende, lidt slidt - løs vandhane og ikke-fungerende hårtørrer. Søde rengøringsdamer og andet personale.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Doha

Good functional hotel for business trips

Posted Dec 2, 2014
Good functional hotel for business trips or a day out located in central London. It's a good quality/price deal. Room are quite tiny compared to the price but similar to other hotels in the vicinity.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Frankfurt

Empfehlenswertes Hotel in Super-Lage

Posted Dec 2, 2014
Pros: Die Lage
Rundum zufrieden: durchweg sehr freundliches, serviceorientiertes Personal, Zimmer für Londoner Verhältnisse einigermaßen groß und gut ausgestattet. Das Frühstück: Full English Breakfast, aber auch frischer Obstsalat und ein Toaster, so dass man auch frischen Toast bekommt (wer öfter in englischen Hotels frühstückt, weiß was ich meine). Sonntag morgen war eine lange Warteschlange vor dem Frühstücksraum um 9:00 Uhr, aber es wurde innerhalb von fünf Minuten ein Gruppenraum mit großen Tischen zur Verfügung gestellt. Das absolute Killer-Kriterium aber: die Lage! Drei Minuten zu Fuß zu Covent Garden, fünf zum Trafalgar Square - 5-6 Theater in fünf Minuten fußläufig zu erreichen. Dazu Pubs, Bars und kleine Supermärkte, wo man auch nach dem Theater noch Snacks und Getränke erhält. Bushaltestelle vor dem Hotel, U-Bahn Charing Cross und Embankment ganz in der Nähe. Ich komme auf jeden Fall wieder - das Preis-Leistungsverhältnis hat mich überzeugt.
2 out of 5
by A verified traveler

Good location but room very disappointing.

Posted Dec 1, 2014
Pros: Location
Cons: The state of the room and the bed.
Good location and a nice breakfast but the room was in a poor state of repair with holes in the walls tiles in the bathroom were particularly bad, scratched and sealant coming off in several places. The bed was also so hard as to make sleep very hard to come by. Cleaning staff tried to come in the room at 08.45 to clean the room which surely could have waited until we had checked out.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom menton

hôtel très bien placer mais chambre un peu petite.

Posted Nov 11, 2014
Pros: son emplacement a 2 pas de covent garden et de Trafalgar square, sa propreté et confort du lit, et grande douche.
Cons: taille des chambres, attente a l'accueil
Location: avenue très passante et très bien desservi niveau transport en commun
hotel propre et très bien placer, attention pdj en supp et chambre un peu petite sinon pas de soucis...
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sunderland

Excellent All Round Hotel Experience.

Posted Nov 3, 2014
Pros: Staff apart it is conveniently positioned. The Strand Palace is well equipped with comfortable rooms, public areas and bars.
Cons: From our several visits to this hotel it is difficult to identify anything needing improvement.
Location: There are many restaurants and bars within easy reach. Theatres are within walking distance and Covent Garden is at the rear of the Hotel.
From arriving to leaving we found all staff to be very attentive, polite and efficient. The concierge on Saturday 1st was extremely busy but still dealt with all the people seeking help and assistance in a friendly manor.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic location!

Posted Oct 21, 2014
2nd stay at the Strand! Great location to everything and fantastic staff. Will stay again I'm sure and highly recommend for the value
5 out of 5
Recommended
for Couples
by A verified travelerfrom Montreal

Great location!

Posted Oct 19, 2014
Pros: Location, cleanliness, Staff friendliness.
Cons: Fridge would be an added benefit.
Very close to Covent gardens and Piccalilli circus. Good for sightseers. The hallways of the floor our room was located on seemed a little dated, but the corner room we had was very clean, comfortable felt new.Only stayed for a night but wish it was a week. Room could use a minifridge for drinks, but we just went out enough for it to not matter. Would stay there again for sure! The double room looked like it would be small, but was actually very roomy! Great place.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Calgary, AB. Canada

Location, Location, Location

Posted Oct 8, 2014
Pros: The price. For London the price was reasonable.
Cons: Room comfort. Two arm chairs (vs one) would have made our stay much more comfortable.
Location: West End Theatre, Museums, Reasonably priced restaurants.
We were in London for a week to primarily see West End Theatre. The location is excellent for that. The majority of the theatre's are within a 15 minute walk from the hotel.