Ratings based on 789 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean and Convenient

Posted Jul 6, 2015
Pros: Very helpful staff.
Location: Could walk to Westminster Cathedral.
We stayed 5 days. Rooms were somewhat small but adequate and nicely decorated. Staff were very helpful. Full breakfast was included. Location was reasonably near Underground and Train station.
Comment from Hotel Management
Jul 8, 2015 by Emily Hambi, The Windermere, Hotel Management
Thank you for your 5 stars.... and your feedback! I am pleased to read that you found your room to be well appointed with luxury bathroom amenities, free high-speed Wi-Fi, laptop sized safe, tea/coffee making facilities, and air-conditioning to name only a few. Each of our rooms are individually decorated, and very carefully designed by Nick, Sylvia and Emily Hambi. We hope to welcome you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from M

Good location

Posted Jul 3, 2015
Cozy and had terrific breakfast, and nice dinner available ( for a fee).
Comment from Hotel Management
Jul 7, 2015 by Emily Hambi, Hotel Management
Thank you so much for the 5 glowing stars! I'm so pleased your particularly enjoyed the Windermere Brasserie. We hope to welcome you again soon! Best wishes Emily
5 out of 5
Recommended
for Couples
by A verified traveler from Bangor, Maine

Lovely small hotel

Posted Jul 3, 2015
Pros: Intimate, friendly atmosphere. Competent and knowledgeable staff. Left room key at front desk; very safe feeling.
Cons: Nothing at all!
Location: Close to Victoria Station yet very quiet, clean neighborhood only a block or two from restaurants and shops. We walked to the station (sans luggage).
We stayed at the Windermere for five days in June and feel fortunate to have found this small gem in the metropolis of London. We had the Buckingham room which was on the ground floor and very quiet. King-sized bed was the most comfortable we have ever had away from home! If we wished, we could have coffee, tea, or hot chocolate made in the room, but the English breakfast was fantastic and was included with our room price. Great wi-fi, and, if one wished, dinner could be cooked to order by their fantastic chef, Jacob. Luckily, we got to dine in for one night and his sauces were superb! Would love to return some day.
Comment from Hotel Management
Jul 8, 2015 by Emily Hambi, The Windermere, Hotel Management
Dear Kristen Thank you for your comment. It was our pleasure welcoming you to The Windermere. Thank you for choosing to stay with us. We are very pleased that you enjoyed your stay, and we hope to welcome you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from italien

Hotel liegt zentral, Gut für ausflüge in die stadt

Posted Jun 25, 2015
Anbindung gatwick airport durch gatwick express an victoria station...Kleines frühstück, sehr hilfsbereite u nette leute, einfach genial, weil Man mitten in der stadt ist
4 out of 5
Recommended
for Couples
by A verified traveler

Zentral gelegenes Hotel in London

Posted Jun 17, 2015
Pros: Die zentrale Lage, sowie das Frühstück.
Location: Zentral gelegen 10 Gehminuten von der Victoria Station
Vier Tage Städte-Reise in London. Alles von hier aus super zu erreichen. Anstrengend aber klasse.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel walk everywhere

Posted Jun 16, 2015
I loved this place! this was a comfortable nice place, and we walked everywhere from the hotel, hotel staff are awesome! and the breakfast was really good also! I highly recommend it.
Comment from Hotel Management
Jul 19, 2015 by Emily Hambi, The Windermere, Hotel Management
Thank you so much for your comments... and recommendations! We hope to have the pleasure of welcoming you again. :)
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 16, 2015
Bra läge nära Victoria station och buss nr 24. Mycket trevlig hotellpersonal och god frukost.
5 out of 5
Recommended
for Everyone
by A verified traveler from danmark

Hotellet er fint. Fine restauranter i nærheden

Posted Jun 6, 2015
Pros: Alle var hjælpsomme og der var rent
Cons: Ja Skive ost til morgen istedet for ostebjælkery
Mine to piger var med og det var en dejlig oplevelse at være i london
4 out of 5
Recommended
for Everyone
by A verified traveler from Tokyo Japan

ヴィクトリア駅やバスターミナルに近いホテル

Posted Jun 1, 2015
Pros: レセプションのスタッフ、併設されたレストランのシェフ兼ウェイターがフレンドリーで、話し相手になってもらえた。
Cons: 洗面所の換気扇の音がうるさかったので、修繕する必要がある。
レセプションのスタッフ、併設されたレストランのシェフ兼ウェイターは、イギリス人でなく、東欧や南欧から働きに来ているが、非常にフレンドリーであり、話し相手になってもらえる。レストランの夕食はボリュームがあって結構おいしい。 但し、洗面所の換気扇の音がうるさかった。
4 out of 5
Recommended
for Everyone
by A verified traveler from Huesca

Es un hotel con buenísima situación

Posted May 30, 2015
Pros: La limpieza de las habitaciones, el comedor muy acogedor, el personal super amable.
Location: Muy cerca de la estación Victoria, se puede ir andando a muchos sitios
Hemos estado con una amiga, nos ha encantado este hotel, por la situación tan cerca de la Estación Victoria, por lo acogedor que es, y por la excelente cocina, lástima que sólo cenamos una noche el genial sandwich que nos preparó el cocinero.