Ratings based on 677 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Philadelphia, PA

Convenient & Nice Place to Stay

Posted Dec 23, 2014
Pros: Very clean, comfortable, and well located. Heated towel racks are a nice touch.
Cons: Temperature control in our room was a little lacking. Fortunately, it was set comfortably for our entire stay.
Location: Everything is nearby!
Three blocks or so from Victoria Station, the Windermere Hotel is a fine location with easy access to the public transit of London. The stairs are a bit steep, and the shower is a little unconventional, but a great time was had by all.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom kolding

Ældre men meget hyggeligt

Posted Dec 18, 2014
Pros: ALT
Location: Meget centralt beliggenhed både med hensyn til Ruben og busser. Tæt på Buckingham Palace m.m
Ligegyldigt hvilke spørgsmål man stillede personalet, kunne de komme med svar og muligheder. De var utrolig gæste venlige - sjælden oplevelse...,..... Hyggeligt værelse, der indeholdt alt det nødvendige. Tip top renligt. Hvis man er til super komfort og nyere stil, skal man nok vælge noget andet....
4 out of 5
by A verified traveler

Overall okay

Posted Dec 18, 2014
Pros: Breakfast
Cons: This hotel needs some serious renovation/insulation.
Location: 10 minutes from the Victoria Train Station / Coach Station
The hotel is located in a quite neighborhood - some 10 minutes away from the Victoria Train Station / Coach Station. The hotel staff was very kind and helpful with providing direction etc, and we loved the complimentary breakfast, which was hearty and generous. However, the hotel is a bit dated, and the building was not very well insulated. We could pretty much hear all the noises from our neighboring rooms as well as from the one upstairs, which kept us having awaken several times at night. I didn't think there was anything the hotel could have done, as the receptionist told us that we got the best room from the room category that applied to us. As London has so many rooms on offer, I don't think we would return to this hotel or recommend it to our friends.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Torornto, Canada

Nice hotel close to major attractions

Posted Dec 15, 2014
Hotel very close to Victoria Station, Buckingham Palace, Hyde Park. You can walk to all these places and more. Manager and staff extremely friendly and helpful. We forgot our adapter and they lent us one for the week free of charge. Full English breakfast and internet was included in the rate. Overall a very nice experience, would stay there again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dublin, IE

Exceptionally helpful staff

Posted Dec 15, 2014
This is your standard London hotel from a converted grand old home. It is more spacious than some of them I've had to endure. The facilities are excellent. The standout thing about the hotel is the friendliness and attentiveness of the staff. They really made it for me.
5 out of 5
Recommended
for Everyone
by A verified traveler

Super Londoner Stadthotel

Posted Dec 13, 2014
Pros: Das Frühstück war einfach perfekt!
Location: Nähe Victoria Station, nicht weit von Westminster Abbey, Parlament und Buckingham Palast.
wir wurden freundlichst empfangen. Alle Wünsche sind erfüllt worden. Perfekte Lage nahe der Victoria Station. Für eine solch zentrale Lage erstaunlich ruhig.
4 out of 5
Recommended
for Everyone
by A verified traveler

schnuckeliges Hotel zentral gelegen

Posted Dec 8, 2014
Pros: Waren mit allem rundum zufrieden
Location: Im Zentrum Londons, nahegelegene Sehenswürdigkeiten gut auch zu Fuß erreichbar
Waren zum Christmas-shoppen. Einkaufsmeilen, Winter Wonderland und diverse Sehenswürdigkeit durch nahe gelegen Underground sehr gut erreicht.
5 out of 5
Recommended
for Couples
by A verified traveler

Typisch Britisch

Posted Dec 6, 2014
Sehr süßes, familiär geführtes Hotel mit englischem Charme. Für einen kurzen Städtetrip sehr zu empfehlen. Bei einem längeren Aufenthalt wäre mir allerdings das Bad zu klein gewesen.
5 out of 5
Recommended
for Families
by A verified traveler

4-tägige Städtereise nach London

Posted Dec 5, 2014
Pros: Sauberkeit im Zimmer und Bad, sehr neuwertiger Zustand des Bads, Service, Wasserkocher am Zimmer mit dem man sich abends Tee und Kaffee machen kann
Cons: Zimmer sind etwas hellhörig, ist aber noch in Ordnung.
Location: In der Nähe der Victoria Station. Von dort gehen 3 Linien weg. Buckingham Palace, Trafalgar Square und Westminster Abbey sind zu Fuss erreichbar.
Wir haben für unsere Städtereise das 3-Bettzimmer gebucht. Größe und Sauberkeit dieses Zimmers war gut. Das Hotel würden wir jederzeit wieder buchen und auch weiterempfehlen. Es ist ein kleines Hotel, in dem ein sehr guter Service geboten wird.
2 out of 5
by A verified travelerfrom Bologna

una delusione

Posted Dec 4, 2014
Pros: posizione
Cons: comforts quali dimensioni di stanza e bagno veramente minutissime
Location: ottima posizione
Ho prenotato questo hotel in base alla posizione, le 4 stelle e i giudizi letti che sembravano molto positivi. Ho soggiornato dal 25 al 28 Novembre con il mio compagno e la ns bambina di 3 anni. Ci è stata assegnata una family room, la 12, molto piccola, con termo spenti all'arrivo e niente frigo (forse perché la camera ERA un frigo di per sé!); un bagno a dir poco ridicolo ossia 70 cm di larghezza, lungo circa 3 mt, ogni volta che ci si sedeva, cadeva la carta igienica per via dello spazio ridotto (e noi non siamo persone grosse) e la finestra del bagno trasmetteva un freddo bestiale; tv, non certo satellitare, non aveva nemmeno l'attacco usb cosa che solitamente non importerebbe (io e il mio compagno conosciamo bene l'inglese) ma, avendo una bambina di 3 anni, i cartoni, ahimè, divengono "vitali" ed io mi ero preparata una chiavetta con qualche cartone; infine la maniglia della porta era talmente malmessa da rischiare di rimanere in mano ogni volta! Ho riportato alla reception il problema dei termo spenti, delle dimensioni minute del bagno, del pomello porta e la questione usb. Il receptionist è stato molto gentile e cortese specificando che avrebbe riportato il tutto al manager ma, in 4 giorni, non si è presentato nessun manager per scusarsi del freddo o degli spazi ridotti o della carenza dei comforts che ci si aspetta da un certo tipo di struttura. Ho prenotato e pagato un 4 stelle, esigevo un 4 stelle ma ho avuto uno scarso 3 stelle. Forse siamo stati sfortunati