Ratings based on 179 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler from birmingham

Fantastic romantic break

Posted Aug 11, 2014
Pros: Suite
Lovely hotel, great location, great staff. Stayed for anniversary
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel in City area

Posted Jul 21, 2014
Pros: Atmosphere
Location: Some good restaurants close at hand
Pleasant polite helpful staff, clean comfortable room
5 out of 5
Recommended
for Everyone
by A verified traveler from Longford, ireland

West end hotel but in the city

Posted Jul 11, 2014
Never expected to find a 5 * hotel in the city of London. The location was perfect right in the heart of the financial capital of England. The building is beautiful and historic. The location is perfectly suited as it is close to numerous tube and train stations, and if your evening ended with your frequenting any of the numerous city pubs, then there is nothing better than a short stroll to your hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from thne and eear

Nice hotel easy to get to

Posted Jul 4, 2014
Really enjoyed my short stay as I was invited to the House of Lords for drinks on the terrace.
5 out of 5
Recommended
for Everyone
by Marion from City of London

Undiscovered

Posted Jun 29, 2014
Pros: The location, excellent standard of the room and being made welcolme by the staff and their attention to detail.
In comparison to other hotels that I regularly use in the city this exceeded all my expectations. Will definitely stay here again and would recommend to both friens, work colleauges and business clients.
4 out of 5
Recommended
for Everyone
by philip from billericay

Unbirthday London Weekend

Posted Jun 23, 2014
Enjoyable but Reception could have been more attentive
5 out of 5
Recommended
for Everyone
by John R from Chicago

Honeymoon done right.

Posted Jun 13, 2014
Pros: Everything. The wifi was very good and the bank restaurant is great! Plus the two bottles of water given at the second turn down was a nice touch.
Cons: Restaurant to be open during the weekend for dinner.
The hotel is beautiful. The staff is attentive and very accommodating. They went out of their way to make our stay perfect. They even upgraded my room! It is located within the financial district so finding a restaurant close, that way open during the weekend was not going to happen. Thankfully the easy "tube" subway system is a two minute walk from the hotel. The next time I visit London I will stay at this hotel again.
5 out of 5
Recommended
by A verified traveler

Heaven Sent

Posted May 28, 2014 on Hotels.com
It was a great hotel - location was ideal and the room was perfect. The decor may be ever so slightly tired in some aspects but overall it was just ideal. I would stay again if in London.
5 out of 5
Recommended
for Getaway With Friends
by Steve Cross from Gloucester

Without Fault

Posted May 27, 2014 on Hotels.com
Absolutely top notch..... Well done to everybody
5 out of 5
Recommended
for Business Travelers
by OKGMA from Oklahoma, USA

London Gem

Posted May 26, 2014 on Hotels.com
I would recommend this hotel to anyone who needs a central London hotel. It is small, quiet, comfortable and the service is excellent. This is not a large hotel so they know who their quests are and the really work hard to make your stay a very pleasant one. The website says that they have airport shuttle service available but that is not quite correct. What they will do is arrange a private airport taxi for you which costs about 105.00 pounds to London's Heathrow. (euros are not accepted in London as a rule) The hotel's bar and restauraunt are both very nice and both the breakfast and bar appetizers we ate were excellent. Again, like the hotel, the service in both the bar and restaurant was excellent. The only suggested improvement I have for this hotel is to have a computer station available where guests can get online and print their boarding passes, check on flight status, etc.