Ratings based on 318 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Philadelphia, PA
A bit out of the way but worth itPosted Mar 27, 2015
Pros: Updated, quiet. great staff.
Cons: Please give option to pay cash in restaurant, dont always want to put things on credit card
Location: Close to city tour, London Bridge and Underground Station
This boutique hotel is great and only two blocks from Bank Street station (short walk). Though a bit off the beaten path in the financial district, this was a great place to stay. It was away from noise and hectic crowding in London, but close enough and easy to get to. Yes I would stay here again.
for Couplesby A verified traveler
Beautiful hotel - excellent City locationPosted Mar 23, 2015
Cons: service at breakfast
Hotel was excellent but we had issues with noise in the room. Also - service at breakfast was so poor that we went elsewhere. Otherwise staff were very helpful.
for Everyoneby A verified travelerfrom dorset
Perfect city hotelPosted Mar 13, 2015
Wonderful hotel, great staff and perfect city location for a weekend break. We were given champagne on arrival and made so welcome. Will be coming again!
for Everyoneby A verified travelerfrom Manchester
Nice Boutique HotelPosted Feb 27, 2015
Pros: Comfort. Location.
Cons: Looks a bit tired.
Location: Central City location. Lots of places to walk.
Great Little hotel. Upgraded to Suite with Breakfast. Nice comfortable room. Food averarge and nothing to write home about. No View. Great central location. Near underground; bus stop outside entrance.
for Everyoneby A verified travelerfrom London
Fantastic atmosphere and roomPosted Feb 16, 2015
Everything as fantastic and everyone was amazingly helpful. The room was gorgeous and so was the amazing view from the balcony. The only thing that let my stay down was the room service some of the food was colder than it should be but all tasted amazing! However mistakes happen and wouldn't fault anything but the cold food!
by A verified traveler
Below average hotelPosted Feb 8, 2015
Hotel was subpar in every material way. Repeatedly has to chase down front desk for resolution/ response to an issue. I was also sent to gym by front desk )outside vendor) only to be turned away as the hotel and gym no longer had a "relationship". Would never stay here again
by A verified traveler
Under renovation, incredibly slow breakfastPosted Feb 7, 2015
Pros: The room, including the bathroom, were great. Nespresso machine (although would have appreciated stocking it daily).
Cons: Breakfast and breakfast Service!!
Location: Nothing to do nearby but Close to tube.
The Restaurant is under renovation. Unfortunately, I don't know if this means that the breakfast Service/Quality is just bad now or if this is always a theme, but it was atrocious. It took over a half hour to even take my order and just as Long to get my Food, which was very poor Quality. Made me overlook the nice things about the Hotel, including a great, upgraded room, which was perfect for working out in my room. The Hotel does not offer any views and not much in the way of things to do around it, but it is Close to Bank and anywhere you want to get to easily in the City.
for Couplesby A verified travelerfrom Worthing
Weekend break with daughter and son in lawPosted Jan 9, 2015
Pros: Location, quiet, boutique.
Cons: Wifi is rubbish. All sky sport chanels.
Location: Everything outside the normal tourist attractions, Shard etc
Excellent however room service for room 215 not 100%
for Business Travelersby A verified traveler
Guter Standort. Gute BetreuungPosted Dec 28, 2014 on Hotels.com
Guter zentraler Standort an der Station Banks.
for Everyoneby A verified traveler
cocktail réussi modernité et traditionPosted Dec 26, 2014
Pros: Personnel très courtois et serviable Design très réussi des parties communes
Cons: Encombrement des chambres
Accès très aisé de St Pancras, au coeur de la City, un hôtel de charme, à dimension humaine,