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Reviews of Travelodge London Central Waterloo

2.5 out of 5
Travelodge London Central Waterloo
195-203 Waterloo Road, St Georges House, London, England

Reviews

7.8

Good

Rating 10 - Excellent. 33 out of 124 reviews" "
Rating 8 - Good. 57 out of 124 reviews" "
Rating 6 - Okay. 25 out of 124 reviews" "
Rating 4 - Poor. 4 out of 124 reviews" "
Rating 2 - Terrible. 5 out of 124 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Amy

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Would not accommodate date change with notice.
Stayed 1 night in Jun 2023

10/10 Excellent

ROWENSON

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in 851. Checked in at 3PM from our flight from Canada. What unique about the property is the people that works there. They are very approachable and helpful with all our questions. From check in to check out the General Manager was friendly and very professional. Eshma helped us at 2AM with our food cravings! Shes so wonderful and very nice! Kudos! Melanie from breakfast is wearing a great early in the morning! Overall very nice.
Stayed 1 night in Jan 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property worked very well for us. Located very close to the Waterloo train station. Very friendly staff.
Stayed 1 night in Jan 2023

2/10 Terrible

Bernadette

Traveled with partner
Disliked: Amenities
This hotel is more like a Hostel. The hotel has no AC, no wash towels, if you are a big person good luck in the shower, it was so small.
Stayed 8 nights in Sep 2022

4/10 Poor

Ann Marie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom shower has very low water pressure, and no fan. The quality of the place was closer to a hostel than a hotel. The AC was broken so they provide a small heater. Not a horrible stay overall, but definitely not worth the couple hundred we paid.
Stayed 2 nights in Sep 2022

10/10 Excellent

Julienne

Liked: Cleanliness, staff & service, property conditions & facilities
Had a nice stay here my 1st time in London. The staff were super friendly and helpful with checking bags to late checkout to breakfast service. I felt very comfortable and it was great for a 3 star hotel! Also, it was very clean!
Stayed 2 nights in Sep 2022

8/10 Good

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2022

8/10 Good

Keana

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2022

6/10 Okay

Jason

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The good. Fairly quiet and comfortable. Close to Waterloo station and buses. The breakfast was good but a little expensive and not open early or for long. The bad. The staff the first couple of days was quite rude. I got the impression that because we were foreigners we were treated poorly. That's fine. I literally walked by a staff member and said good morning and she looked me in the eye and kept walking.
Stayed 3 nights in Apr 2022

6/10 Okay

Noel

Stayed 1 night in Oct 2021

10/10 Excellent

ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very nice hotel convenient to underground and near good eating places. Walking distance to lindon eye and westminster
Stayed 2 nights in Dec 2018

8/10 Good

Amanda

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the price. Room was adequate. Breakfast was good. Staff was accommodating. Had a great stay for a very good price.
Stayed 3 nights in Oct 2018

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in a convenient location.
Great hotel, conveniently located near the city center around public transportation options. The room was clean and comfortable. Breakfast was good, 24/7 bar is definitely a plus. On the downside I regret that the wifi is not free and that there are no mini-fridge in the rooms.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good location, satisactory accomodation
The Hotel was good value and very well situated.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to waterloo station where you csn catch the train or tube. A lot of attractions within walking distance. Bus stops are within a few minutes from botel.
Stayed 5 nights in May 2018

8/10 Good

gary, canada

Liked: Staff & service, property conditions & facilities
Very nice hotel
Close to everything . Good pub, staff and food. Breakfast very good. Hotel staff helpful and excellent!!
Stayed 5 nights in Feb 2018

8/10 Good

Krissy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay. Good location.
We booked this hotel due to its location of the tube and the fireworks display New Years Eve. It was a 5 min walk to the Waterloo Tube station and within a 10 min walk to the Imperial War Museum. The room was super small but what more do you really need than a place to lay your head down. The staff was extremely friendly and helpful. They let me drop of our suitcase before we checked in so I didn't have to lug it around London all day. The Bar has a happy hour from 3-6p and a nice breakfast selection. I would like to warn people that the Free Wifi is only for 30 min. after that you have to pay $3 for 24hrs.
Stayed 1 night in Dec 2017

10/10 Excellent

Lily, Bahrain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location Friendly and helpful staff.
Good. Simple no frills hotel...which maintains a high standard in what it does promise to deliver.
Stayed 8 nights in Dec 2017

8/10 Good

Edel, Dublin Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. close to train, Sights 5 mins away
I would stay here again. nice hotel. everyone is friendly. food was lovely, beds were comfy. only negative thing would be the toilet being right beside the wall.
Stayed 3 nights in Nov 2017

8/10 Good

Khurram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2017

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable and exceeded expectations
Good budget hotel in a convenient location not too far from Waterloo station. The rate included breakfast and wifi was only and additional charge of £3 per day. Its clean and looked like it had been refurbished recently. For an affordable hotel in London it really was a great deal.
Stayed 3 nights in Oct 2017

8/10 Good

Liz, Canada

Liked: Staff & service, property conditions & facilities, room comfort
Great location
The hotel is centrally located so if you want to visit historic sites most of it is walking distance. Staff very pleasant and helpful, very quiet rooms.
Stayed 4 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Waterloo station... Easy to get around. Comfy bed. Fairly quiet.
Stayed 4 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Convenient, comfortable albeit modest hotel
Basic hotel close to transport and with easy access to the West End and Whitehall, modestly priced,
Stayed 1 night in Oct 2017

8/10 Good

KC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were great, for a single 65year old female, that's important.
Stayed 1 night in Sep 2017

6/10 Okay

Raji, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Location
Within a walking distance to most tourist attractions. Very close to Waterloo station. Close to great restaurants. The food at the bar is pretty good as well. Hotel staff are very friendly. The room itself was pretty spacious and the washroom was very nice.
Stayed 2 nights in Aug 2017

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Abit of confusion when i checked in. They couldnt find my name or reservation number.
Stayed 1 night in Aug 2017

8/10 Good

Steve, Santa Fe, NM USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, inexpensive, good location
Good, no frills hotel. My only gripe is having to pay for the wi-fi. But even that wasn't a major expense v
Stayed 2 nights in Jul 2017

8/10 Good

Erin, Wisconsin

Liked: Cleanliness, staff & service, room comfort
Great value
Excellent location, close to underground station. Hot breakfast every day (with lots of options) was a huge bonus, it was one meal we didn't have to worry about. It is important to note that you only get half an hour of free Wifi a day otherwise you can pay for more. Staff were very helpful when we needed help setting up transport to the airport.
Stayed 5 nights in Aug 2017

10/10 Excellent

Maria R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
It was great! Staff was super friendly! And the location is amazing, close to everything!
Stayed 1 night in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and clean hotel. Room very warm with little ventilation (30 degree days)
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget friendly stay
Great location, fantastic and attentive staff. Would definitely recommend if you are looking for something decent whilst on a budget.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

8/10 Good

Craig, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value in great location
Probably the best value accommodation in London. The rooms are of a reasonable size, the bed is very comfortable, the breakfast is fine, there is a bar/restaurant. I was on the 8th floor and had a lovely view. Staff sermed genuinely friendly, unlike some Premier Inns I have stayed at. The location it's excellent, many bus routes stop over the road and Waterloo Station is a 5 minute walk away. It is only a leisurely 15 minutes walk to the theatre district. Would thoroughly recommend staying here over a character filled but often compromised B & B.

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel in central London
The evening I booked in, I noticed no shower Curtin on the shower. Having reported the issue, the Curtin was put in place. The following morning I found no shampoo/ body lotion in the dispenser in the shower. I had to report the problem on two occasions before it was sorted out. There was a layer of dust on a shelf with a folded white towel resting on it. The carpet under the bed and around the bedroom door was dirty. The inside of the bedroom door was covered in a white dust. The door that gave access to the bedrooms from the lift wouldn't open when I inserted my bedroom key card on the middle night of my stay and it wasn't fixed before I checked out. I ended up having to get out of the lift on the previous foor and walking up the stairs. On the morning that I checked out, the hotel couldn't provide its normal range of breakfast became of the large crowd of people that presented for breakfast. They seemed understaffed and badly organised. The hashbrowns were disgusting. The sausages were delicious. There was a water leak beside the toilet.

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and budget
Wonderful location.

10/10 Excellent

Lod , surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does what it says on the tin !
We stayed for 1 night on new years eve . The hotel was clean and comfortable. Ideally situated for the firework event. The staff were friendly and efficient considering the hotel was so busy. We could have had breakfast in the morning but decided not to due to time of trains.No complaints !!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Fairly standard Travelodge
Hotel staff great and very apologetic for the lack of air con. Stayed on a ordinary hot day and the 7th floor.....it was hot!! Air Con is definitely required, but otherwise a standard good Travelodge

4/10 Poor

Segolene, devon

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Hotel near Waterloo Station
Hot and stuffy inside the room as there was no air conditioning. The bed was not comfortable. I did not have a good sleep and paid £89! I am not happy.

6/10 Okay

Verified traveler

Well situated for stay in central London.
The hotel was fine for overnight stay. Very disappointed by the evening meal. Both were cold and had to be sent back. They were replaced after a long wait. One was still undercooked. It spoilt what would have been a very pleasant stay.

8/10 Good

olika, Hungary

Liked: Cleanliness
The hotel was correct. Room was clean, breakfast ok, transport from here is good. Staff was average. I did not like that wi-fi was not completely free, this is unacceptable nowadays. I would say that the stay was ok but the value for price is below par.

6/10 Okay

Verified traveler

Liked: Staff & service
No toilet roll in the room on arrival, and no phone in the room, so it could have proven unpleasant! The nice lady on the desk sorted it out quickly.

6/10 Okay

nursy, dorset

Liked: Staff & service
Very close to waterloo
Ideal for central london but nowhere to leave luggage which was a real pain. Ended up paying extra to book in early to leave luggage and not ideal for afternoon or evening train as nowhere to put anything

10/10 Excellent

karen, somerset

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel
This hotel is a good clean basic point from which to explore many areas. We walked easily into Covent garden (15-20 mins) and enjoyed exploring the South Bank and Gabriel's Wharf. Staff personable and helpful, giving me Earl Grey tea bag for morning tea in my room. I would recommend to anyone who doesn't mind walking a bit, and likes to find interesting areas in south london. One point - please hotel management - you are not the only hotel to do this - can you put plugs, mirrors and dressing tables together so one can dry hair easily in front of a mirror for example.

8/10 Good

Lauren, Southampton

Liked: Staff & service, property conditions & facilities, room comfort
Good hotel, close to station
Good hotel, lobby clean and welcoming. Very helpful staff. Our room was comfortable, warm, quiet and the beds were very comfortable. The room appeared to be clean, but I felt that it could have done with a really good Hoover and bathroom floor could have been a little bit cleaner too. Breakfast was well organised and tasty.