Ratings based on 384 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom poynton

Weekend getaway

Posted Feb 10, 2015
Pros: Great location
Cons: Our bathroom was a little small for us
Location: Easy walking distance to theatres and many landmarks
This staff at this hotel are some of the nicest people in the hotels we have met on our travels here and abroad ,a special mention for Alex in the main bar who look ed after us early evening with our two nineteen year old daughters many thanks again to all
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 25, 2015
Nice hotel. Excellent staff. Locatiob is great. Bar is fantastic.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Amazing location

Posted Jan 19, 2015
Practically on top of the best shopping in London. Great bar, great service, rooms could use a makeover and the water pressure in the shower is totally weak.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Manchester

Great position....not so great room

Posted Jan 16, 2015
Pros: Position
Cons: Rooms/sound proofing
Location: New Bond Street ,Piccadilly, Regent street
Fantastic position in Mayfair, close to shops and galleries. The hotel rooms are in need of refurbishment. The rooms are very small and the worse thing is the noise from adjacent rooms you can hear people just talking! Staff friendly and efficient, especially concierge and doormen. Stay if you need one night in a central position...more than one night then look elsewhere for more up to date amenities in the room.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Byron Bay

Loved the Westbury

Posted Jan 11, 2015
Pros: I liked the ambience and the comfort.
Cons: We did have to pay (only the once) to have a kettle brought up. No wofi in your room unless you pay and it was extremely expensive.
Location: Location is unsurpassed. Plenty of free wifi nearby. High end fashion shopping all atound and very close to West End, Trafalgar Square, Buckingham Pal
Our room was sumptuous and the bed incredibly comfortable. Bathroom facilities were generous and lovely.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 4, 2015
Excellent location Spacious rooms compared to hotels in london
3 out of 5
Recommended
for Everyone
by A verified traveler

Zentrale Lage und herzlicher Empfang

Posted Jan 4, 2015
Pros: Zentrale Lage
Sehr zentral gelegen.Zimmer sehr klein.Bad/Dusche mit vielen technischen Problemen.Betten durchgelegen daher R├╝ckenschmerzen.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

Great location

Posted Dec 15, 2014
Great location and very helpful staff. We had a wonderful weekend. Breakfast at Chavot Brasserie was also very good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel near central shops

Posted Dec 9, 2014
The Double Room is I think is for one person and you pay for double Thank you
3 out of 5
Recommended
for Everyone
by A verified traveler

Location is the reason to stay here

Posted Dec 1, 2014
Amazing location, just ok for a five star. The bathroom hadn't been revamped since the late 80s, early 90s and had significant wear and tear. Although the room was small, it was clean. Sheets were not the quality you expect in a five star property. At turn down time, glasses were left uncleared, with a sign asking that we ring Reception if we want the glasses refreshed! But the lobby is nice, the doormen and staff very pleasant. I would stay here if I wanted the location and just wanted a room for the night, rather than a room to languish in. The rooms needs an upgrade if this hotel is to be compared to others in its peer group.