Ratings based on 11 Verified Reviews

They paid and stayed. We double-checked.
2.3 out of 5
64% of guests recommend
2.9 Room cleanliness
2.6 Service & staff
2.0 Room comfort
2.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by The Woodies from Isle of Wight

Great helpful staff

Posted Dec 17, 2013
Pros: Location and friendly staff
Cons: the decor and maybe a chair or dressing table or bedside table in the room.
Location: Kensington Park and Hyde Park close to tubes and all buses.
Central hotel close to Hyde Park and all buses and tubes - we expected basic as it was so cheap and that is what we got - adequate breakfast - fresh croissants were lovely - decor was tired and room very basic but as a base for the weekend it was good.
3 out of 5
by Neke from Sydney, Australia

Its ok

Posted Nov 21, 2013
Pros: The staff were nice and helpful.
Cons: bathroom needs to be better maintained and mould removed from rooms.
Location: Close to Bayswater tube station and Whitley's shopping centre.
Nice hotel staff, however the bathroom and the room had mould in it. The hotel was close to Bayswater tube station and local shops which was handy, however the mouldy room and bathroom let it down. I would not stay there again.
1 out of 5
by A verified traveler

Overpriced flea bag.....

Posted Aug 7, 2013
Overpriced for the quality of the room. The communal bathrooms were oppressively small and cramped. The staff was preoccupied and disinterested. Just an awful experience.
1 out of 5
by disenchanted from uk


Posted Jul 11, 2013
Pros: The front door
Cons: Where to start?
Location: Good
Waste of money. Stay anywhere other than this hotel.
3 out of 5
for Everyone
by Frank from Montreal

Satisfied customers

Posted Jul 9, 2013
Pros: Very reasonable price in a great location.
Cons: The maid had the bad habit of leaving our bay windows open which gave unto a small balcony leading to other rooms meaning no security whatsoever.
Location: Excellent, central, close to everything.
This is the type of hotel you'd expect to find in the older parts of continental Europe. If you're looking for North American standards, don't go there but expect to have to pay $300+++ a night! If on the other hand you want that "old Europe" atmosphere at a very reasonable price close to many tourist sites and the subway, then you'll enjoy your stay. The staff members are very polite and try to be helpful albeit in a bit amateurish way. As quite often in these older small European hotels, there's practically no air circulation unless all windows are wide open, sound proofing is questionable but it adds to the experience. The rooms are small as expected and are made for the vacationers to sleep and shower, and a quick little breakfast downstairs before running back out into beautiful London. These are NOT staterooms to lounge in. There are many restaurants and pubs within a 5 minute walk and beautiful Hyde Park is just at the corner, a laundromat is 2 blocks (6-7 minute walk) away if needed. If on a budget and expecting to spend very little time in the room except to sleep and wash up, this is a good deal close to anything and everything. My wife and I often travel to Europe and rate it as a 2/5.
5 out of 5
for Everyone
by Shaw from Glasgow, Glasgow City, UK

Good Hotel and Location.

Posted Apr 21, 2013
Pros: Friendly Staff
Cons: Reasonable Price
Location: Wonderful Vocation.
Very Friendly Staff. Excellent vicinity. Easy access to everywhere. 10 Mints to Oxford Street, 1 Mint Walk to Hyde Park. Shops and Restaurants next street. We will recommend this hotel to my family, friends and travel agents as well. Bayswater and Queensways metro stations half a mint walk.
2 out of 5
for Everyone
by Linda from London, UK

Tiny room in a great location

Posted Apr 15, 2013
Pros: Location
Cons: Size of the room
Location: So close to Hyde Park!
I stayed here for 4 nights in April, in between moving house. I work in London so didn't need to spend much time in the hotel room which is probably a good thing as the room was tiny! I had a single room on the 2nd floor and it literally was a single bed in a room and not much else. The bed was comfy,the tv worked fine and wifi was ok so that was good. The staff on arrival were friendly - I didn't meet any more staff and didn't have any breakfast so can't really comment on those. The location was great - I went for a run around Hyde Park after work and Bayswater is just round the corner so plenty of restaurants and shops to visit. The bathroom was tiny but clean. Overall, if you suffer from Claustrophobia , don't stay here, but if all you want is a (tiny) bed in a good location then it's fine.
1 out of 5
for Business Travelers
by David T

Don't waste your time or money on this hotel

Posted May 28, 2012 on Hotels.com
First - check that the hotel doesn't cancel your booking without telling you. Second - don't get the basic single room. Third - the stairs are narrow and steep.
1 out of 5
by Family of three from Dk

No hot water, noisy

Posted May 21, 2012
Pros: Location
Cons: No hot water
Not hot water for all three persons first morning. Nexy morning no hot water at all. Noisy room as the room was next to breakfast room. Late cleaning in the afternoon.
3 out of 5
by A verified traveler

Posted Feb 9, 2012 on Hotels.com
very small single room at the top of the third floor with no lift. It's perfectly fine for one'two nights. Staff very friendly.