Ratings based on 64 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Hotel

Posted Jul 4, 2015
Good hotel, pleasant stay. Nice location on the river.
3 out of 5
by A verified traveler from From New Zealand

Difficult to get to as on a very busy roundabout

Posted May 13, 2015
The room smelt of vomit but the food in the restaurant was very nice and the staff were excellent.
2 out of 5
Recommended
for Couples
by A verified traveler

Mixed

Posted Mar 31, 2015 on Hotels
Welcoming staff, helpful and obliging - to a point. Avoid room 123, there is an industrial strength catering fan/chimney right outside the window - and I mean right outside the window. When it's switched off ( hardly at all in our stay) then it's OK in the room, otherwise a too loud, constant 'white noise' humming is impossible to get away from. The hotel was full, so they couldn't move us but did say they'd get it turned off as soon as practical. First day breakfast was very good. Second day awful, too few staff on duty resulting in poor table service and the hot buffet ran out of several dishes well before the cut off point of 10 30am . None of the kitchen staff seemed to be concerned to refill them, so a definite let down felt by our group. A shame 'cos several of the young members of staff were good but there seemed to be no overall leadership -which a good hotel really needs to keep it on the ball.
5 out of 5
Recommended
for Families
by MR t

This traveler left a rating score only Posted Mar 18, 2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Macclesfield

Nice hotel, easy parking & good position for local

Posted Feb 3, 2015
Pros: Comfortable for short stay
Cons: General decor everywhere & lighting in the room.
Location: Parked near the Peace bridge for free, & waked across the bridge to join the city walking tour.
Comfortable, though the hotel needs some updating & decorating. Excellent restaurant and staff were lovely.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jan 26, 2015
Nice hotel, great entrance and dining facilities. The bedrooms were clean and basic could do with some modernisation.
4 out of 5
Recommended
for Families
by Mervyn from Wirral

Thank you

Posted Jan 17, 2015 on Hotels
This is a great hotel the room was a little dated but refurbishment of the rooms has began. The room was very clean and comfortable. All the staff where very friendly and helpful. I found the snug bar very nice.
4 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Dec 30, 2014 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice slightly quirky hotel

Posted Dec 13, 2014
Lovely decor and feel to the hotel with a nice range of food.
4 out of 5
Recommended
for Couples
by Eric from Burton-on-trent

one night stand

Posted Nov 28, 2014 on Hotels
not bad place to stay for a night the food is over priced