Lake

Reviews of Heidis Inn Ilwaco

2.5 out of 5
Heidis Inn Ilwaco
126 Spruce St E, Box 776, Ilwaco, WA

Reviews

7.0

Good

Rating 10 - Excellent. 87 out of 438 reviews" "
Rating 8 - Good. 142 out of 438 reviews" "
Rating 6 - Okay. 113 out of 438 reviews" "
Rating 4 - Poor. 57 out of 438 reviews" "
Rating 2 - Terrible. 39 out of 438 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Chris

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bruce on Mar 20, 2024
Well, thank you for staying with us. We do appreciate your business and look forward to the next time you come down.

2/10 Terrible

Kayla

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed here for one night and woke up with bed bugs on my arms. Ended up getting a total of 53 bites
Stayed 1 night in Feb 2024
Response from Bruce on Feb 21, 2024
We are so sorry about your bad experience we have the exterminators coming out to take care of the issue. Thank you very much.

2/10 Terrible

Michelle

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Words cannot describe the awful experience we had at this motel. Horrifyingly stained sheets and two mattress covers underneath the sheets. Not to mention some very sketchy Behavior upstairs with stomping and Furniture being dragged around from 8:30 at night until 6:00 the next morning. Non-Stop Furniture being moved for some reason. The person that was in the room was even spoken to and promised to quiet down. It never happened. Worst experience of my life.
Stayed 1 night in Feb 2024
Response from Bruce on Feb 19, 2024
You’re so sorry about the issues here we did refund back your money fully to you. And I also fired my Housekeeper. But thank you anyway. Have a good trip back to Canada.

6/10 Okay

JOCELYNE

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Bruce on Dec 23, 2023
I’m glad that he came by on your holiday and stayed with us.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Bruce on Dec 23, 2023
Thank you very much for coming and having a great time with us.

10/10 Excellent

carson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Bruce on Nov 24, 2023
Thank you very much for staying with us. Glad you had a great time.

10/10 Excellent

April

Stayed 1 night in Nov 2023
Response from Bruce on Dec 23, 2023
Well, thank you for staying with us so glad that you came and had a good time

2/10 Terrible

Tara

Disliked: Staff & service, property conditions & facilities, room comfort
Bedbugs
Stayed 2 nights in Oct 2023
Response from Bruce on Oct 28, 2023
Hi there thanks for staying with us. We’re sorry that you had a bad experience. This is we found out that those were in that room. We had an exterminator come out that day. And we also refunded the two night stay for you. Thank you!

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy! Friendly!
Stayed 1 night in Oct 2023
Response from Bruce on Oct 16, 2023
We’re certainly glad that you had a great time when you were staying here. We look forward to you coming back down again.

10/10 Excellent

Renee

Stayed 2 nights in Oct 2023
Response from Bruce on Nov 24, 2023
I’m so glad they had a great and awesome time.

8/10 Good

Nicolas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was nice, we had a bigger room with a kitchenette. It was clean and the beds were ok for a 2 star hotel. Check in was easy as well
Stayed 1 night in Oct 2023
Response from Bruce on Oct 16, 2023
We’re glad that you had a great and wonderful time. Thank you.

8/10 Good

Pat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was reasonable. And it was close to Astoria and Long Beach.
Stayed 1 night in Sep 2023
Response from Bruce on Oct 2, 2023
Hi there thanks for staying with us. We’re glad that you had a great and wonderful time.

6/10 Okay

Michael

Stayed 1 night in Sep 2023
Response from Bruce on Oct 16, 2023
Thank you so very much for staying with us. We greatly appreciate your business.

4/10 Poor

MARLEN

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty cobwebs everywhere, bathroom vent and the heater was filthy not been cleaned in years second day they took our towels and did not replace them and bed not made or nothing done will not be staying in that town at that time of year ever again and definately not this place way over priced just because a car show in town so they gouge the people.
Stayed 2 nights in Sep 2023
Response from Bruce on Sep 15, 2023
Hi there thanks for staying with us. I don’t know how the heater could be that dirty. Since we just installed it last year. I’m sorry that they did not replace your towels. And if you have any personal items left on the bed, we do not make the bed. And looking at the prices for that same weekend and other hotels in the area. We were the less expensive ones out of all of them. Thank you!

6/10 Okay

Kirby

Traveled with group
Disliked: Amenities, property conditions & facilities
Convenient location, room was not the cleanest, was trash still in room from previous guests
Stayed 1 night in Aug 2023
Response from Bruce on Sep 7, 2023
Thank you!

6/10 Okay

Steve

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Bad advertising
Checking was rude, door handle/lock loose, mentioned it, nothing was done, also on line pic shows water view, no such thing at location
Stayed 1 night in Sep 2023
Response from Bruce on Sep 6, 2023
Yes, due to the increase of Covid cases, we check people in outside. And all motels around here have pictures of the water on their website. It would mention in the details if you had a view of the water from your room. And you would’ve paid a lot more money for that room. Thank you very much!

4/10 Poor

Christopher

Stayed 1 night in Aug 2023
Response from Bruce on Sep 1, 2023
We’re so glad they had a great time. We can’t wait to see you until your next visit.

6/10 Okay

JAMES

Traveled with family
Liked: Cleanliness, staff & service
While the room we booked wasn't available, we were looked after just fine. Our room (The 'Wreck') had a full kitchen, we just needed the fridge & microwave. Made good use of the dining room table for some cards. Room was very clean, and did the job. Easy walk down to the Salt Pub for dinner.
Stayed 1 night in Aug 2023
Response from Bruce on Sep 1, 2023
Thank you very much! I’m glad that you had a great time

4/10 Poor

Karen R.

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was the only room available during the R&B festival and the kite festival. The "inn" was a dump - old and patched up. The person at the front desk was not very friendly or very helpful. Would not stay there again - the cost was over $400 for two nights.
Stayed 2 nights in Aug 2023
Response from Bruce on Aug 27, 2023
We’re so sorry that you had a bad experience. We are working on improving the place. Thank you very much!

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needed help from the staff to get the TV set up. The young man was there in minutes!
Stayed 1 night in Aug 2023
Response from Bruce on Aug 27, 2023
Oh, thank you very much. I’m so happy that you had a great time.

10/10 Excellent

Sonja

Stayed 1 night in Aug 2023
Response from Bruce on Sep 15, 2023
Well, thanks for staying with us. We appreciate your business. Hopefully we will see you again soon.

8/10 Good

Jodi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great proximity to many sights and attractions. They got the basics covered.
Stayed 1 night in Aug 2023
Response from Bruce on Aug 21, 2023
Thanks so much. I’m glad that you had a great time.

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Bruce on Aug 19, 2023
Thank you so very much!

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners are quite good as running the Hotel and gave me a much need room on the first floor.
Stayed 2 nights in Aug 2023
Response from Bruce on Aug 17, 2023
We are so happy that you enjoyed yourself. Thank you very much!

2/10 Terrible

Sandra

Disliked: Cleanliness, amenities, property conditions & facilities
No AC in August. 2nd floor landing felt like it would cave in. Spider and spider webs in the room. Stained sheets and towels. The name is misleading. Heidi is a man. TV was screen was broken and they brought another unannounced, when the other was doable. They did not ask if I needed it. Felt unsafe there.
Stayed 3 nights in Aug 2023
Response from Bruce on Aug 13, 2023
Right on the page when you make a reservation, it states that we do not have air-conditioning. And yes, you came down and told me that the TV screen was broken. So when the housekeeping went into your room to take care of you, we replaced it. Thank you!

8/10 Good

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities
Available
Stayed 1 night in Aug 2023
Response from Bruce on Aug 13, 2023
Thank you!

8/10 Good

Mary

Liked: Staff & service, property conditions & facilities
I didn't like having to pay over $200.00 for one night. I'll probably find another motel to stst at.
Stayed 1 night in Aug 2023
Response from Bruce on Aug 13, 2023
Thank you!

4/10 Poor

Jeffrey

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Bathroom toilet wouldn't flush. Room dingy. Property old and dingy. Manager didn't have key to get in to office, so we had to wait until he went home to get it. Derelict pickup truck parked in font of our room full of old cans and bottles. Noisy at night. Can't recommend
Stayed 1 night in Jul 2023
Response from Bruce on Aug 2, 2023
Well, I’m sorry that the toilet did not flush. We got it fixed immediately after we found out about it. And also I locked my keys in the office. So I had to go get another employees keys to unlock the office. And as far as the other guest, they brought their vehicle in here and parked their vehicle out front. I can’t do much about that. Thank you!

6/10 Okay

Cheryl

Traveled with partner
Disliked: Amenities
We stayed on 2nd floor and thought it would be less noisy, but we could hear the person in the next room talking and then during the night snoring. Convenient location to Port of Ilwaco.
Stayed 2 nights in Jul 2023
Response from Beuce on Jul 25, 2023
Thank you for staying with us.

8/10 Good

Jennifer, Green Bay

Traveled with family
Liked: Cleanliness
The hotel is a bit dated but it was very clean, quiet and the bed was super comfortable. Just what we needed after a long days drive. The only thing I didn’t like was the smoking section was right next to our designated parking spot. We had to inhale cigarette smoke while packing up the car in the morning and all our clothes smelled like cigarettes the rest of the day.
Stayed 1 night in Jul 2023
Response from Bruce on Jul 25, 2023
Thank you for staying with us. We’re glad that you had a great time.

6/10 Okay

Angela

Stayed 1 night in Jul 2023
Response from Bruce on Aug 13, 2023
Hi, thanks for staying with us. We appreciate your business.

8/10 Good

Megan

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023
Response from Bruce on Jul 13, 2023
We sure are very happy that you had a great time. Be sure to come see us again soon.

10/10 Excellent

Jedidiah

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all around
Stayed 1 night in Jul 2023
Response from Bruce on Jul 11, 2023
We are sure very happy that you had a great time down here.

2/10 Terrible

Angela

Liked: Staff & service
Disliked: Property conditions & facilities
We were kept up all night by the people above us so loud the floors creaking no insulation between rooms. If you’re looking for a quiet night sleep, this is not the place.
Stayed 1 night in Jul 2023
Response from Bruce on Jul 7, 2023
Oh hi there I’m so sorry that those people were a little bit too loud during the Fourth of July. And yes, this is an older motel. It was originally built back in 1965. Thank you.

10/10 Excellent

Liang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Cape Disappointment State Park, and prices are very affordable. The room and the bathroom are fairly large and spacious.
Stayed 1 night in Jul 2023
Response from Bruce on Jul 6, 2023
Well, thanks for so happy that you had a great time.

6/10 Okay

Diana

Traveled with partner
Liked: Staff & service
The space was great. The bed was very comfy. I loved there was a small fan in the unit. Which helped with white noise/sounds.
Stayed 1 night in Jun 2023
Response from Brice on Jun 29, 2023
We are very thankful for your business. We do appreciate you coming to stay with us.

8/10 Good

Lisa

Traveled with group
Liked: Staff & service, property conditions & facilities
Facility not modern or updated but was very clean!
Stayed 1 night in Jun 2023
Response from Bruce on Jun 25, 2023
Thank you Sue Mary much we are certainly happy that you had a great and wonderful time.

6/10 Okay

Kenneth M

reasonable place to stay. no breakfast. no coffee after 9 am. think people living up stairs and noisey after hours.
Stayed 2 nights in Jun 2023
Response from Bruce on Jun 16, 2023
Hi there thanks for staying with us. Yeah it says on the reservation details do not offer breakfast. But there is a coffee maker, microwave, and refrigerator in the room. And there is coffee for the coffee maker in the room. Thank you!

8/10 Good

Bo

Traveled with partner
Liked: Cleanliness, staff & service
Host was super nice, hotel is aged, but for our purpose it was fine, Limited food in area hmmm well 1 so get foods before you arrive or you will have to drive 10-15 miles, parking tight but free. Host makes up for anything with kindness
Stayed 1 night in May 2023
Response from Bruce on Jun 9, 2023
Well, thank you very much. We’re glad that you had a great time.

10/10 Excellent

o

Stayed 1 night in Jun 2023
Response from Bruce on Jun 25, 2023
Well, thanks for staying with us. We are so happy that you had a great time and look forward to next time you come down.

8/10 Good

Jean

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Expected for the price that it would be not clean, noisy, or in some way undesirable. It's old, but well-kept and comfortable, considering other places in the area start at twice the cost!
Stayed 1 night in May 2023
Response from Bruce on Jun 4, 2023
Oh, thank you very much! We look forward to the next time you come down.

10/10 Excellent

Jasmine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room at a great price. Motel was full but quiet. It's nice to stay in a small town that doesn't get crazy with tourists. Close to the lighthouse and beaches. The only problem, as some have mentioned, is the room was very musty smelling. Had to take an allergy pill so I didn't get sneezy, but it was clean and newly painted. Bed was comfortable. Staff was friendly. Will stay here again.
Stayed 1 night in May 2023
Response from Bruce on Jun 4, 2023
Thank you so very much! We’re so happy that you had a great time here.

4/10 Poor

Jonathan

Traveled with family and small children, Traveled with pets
Disliked: Cleanliness, property conditions & facilities
Not in very good condition heater was hanging off the wall carpet old and dirty very out dated for the price
Stayed 1 night in May 2023
Response from Bruce on Jun 1, 2023
And yes, we are currently working on updating the place. We have not gotten to the room yet. Thanks for staying with us!

4/10 Poor

Casey

Traveled with family and small children
Disliked: Property conditions & facilities
The floor was uneven and the pictures online made the room look a bit bigger. There were huge carpenter ants inside the light fixture, which can be expected as there was a tree right outside the room. Though the guy at the office didnt seem to mind much. Overall, I think I over paid for this room as I could have paid just as much for a room closer to the beach. Wouldnt return unless I had no other option. Also the parking lot is super small and limited entrance way is kinda of shocking.
Stayed 1 night in May 2023
Response from Bruce on Jun 1, 2023
Oh hi there thank you for staying with us. We are sure glad that you came down. And yes there is only one entrance into the property. This is Motel was built in 1965. And also during the spring time which it is. We have a Lotta insects that come from a lot of trees around here. Thank you very much!

10/10 Excellent

Kimberly

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome accommodation!
We came down for a night and it was just what we needed. Reserved the family room. 2queen beds 1 king bed. Lots of hot water and nice mini fridge/ microwave and coffee pot set up. It was also super awesome they had late check in until 11pm. Perfect for a day at the beach and dinner after before heading to your hotel.
Stayed 1 night in May 2023
Response from Bruce on May 29, 2023
We are so happy that you had a great time. We look forward to the next time you come down.

8/10 Good

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Bruce on May 24, 2023
We are so happy that you had a great time. We look forward to the next time you come down and stay with us.

8/10 Good

Karen

Stayed 1 night in Apr 2023
Response from Bruce on May 3, 2023
Thank you so very much for coming down and spending some time with us. We’re sure glad that you had a great time.

6/10 Okay

Christopher

Liked: Staff & service
Run down and shabby. Very musty smell that is still in my luggage and clothes. Weird noises at night, but they provide a table fan.Put the fan on high next to the bed for some white noise to help sleep. One of those places where you’re relieved to see your car is safe and still there the next morning.
Stayed 1 night in Apr 2023
Response from Bruce on May 1, 2023
Well, thank you very much for staying with us. Ilwaco does not have a problem with people getting their cars stolen. This is low budget motel. It was built back in 1965. Thank you!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Bruce on Apr 26, 2023
We are sure so very happy that you had a great time.

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Bruce on Apr 13, 2023
Oh, thank you so much. We’re so glad that you had a great time!