Ratings based on 291 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Saint Laurent, QC

Convenient

Posted Aug 16, 2014
Pros: A short walk from that subway station, free wi-fi, and free breakfast.
Cons: Make sure that the elevator works all the time. Half of the time we were there, only one elevator is working so it takes time.
Location: Nothing to do nearby...
Staffs are nice and helpful. They even let us check in early without extra charge.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good for visiting nyc

Posted Aug 9, 2014
Subway just a block away. Easy to get to and from manhattan
4 out of 5
Recommended
for Everyone
by A verified traveler from Experienced World Traveller

A decent hotel, great for price and location

Posted Aug 9, 2014
Pros: Location, price, bathroom, bed, personnel.
Cons: Food service, elevators, room cleaning service planning.
Location: Location near Manhattan and proximity of multiple subway stations makes the hotel perfect for going quickly anywhere around NYC.
The hotel itself is perfectly decent. I would not expect substantially more for the price in the NYC area. The room cleaning service was kind of unpredictable in terms of when it will occur. Sometimes it would happen at 10 am, before we leave. Another day we may find it starting at 5 pm, after we returned. The service itself is perfectly fine though. For a few days the coffee machine in the canteen was out of order. It took the personnel two days to only notice it, and another two days to fix it. The assortment of foods for breakfast is very limited and never changes. It is exactly the same from one day to another. While they claim breakfast to be starting at 6:30, some of the foods only appear after 7 (consistently). Thus, I'd say the food service part is a kind of mediocre. The two elevators serving 10 floors are way sloooooow. If your apartment is not higher than 3rd floor, you'd probably prefer stairs most of time. The private bathroom is perfectly fine, big, clean, convenient. What makes the hotel great, though, is its location and price. The F-train subway station that get's you to Manhattan in less than 15 minutes (including walking to the station and waiting for the train) is just ~200 meters away. Three other (M, Q, R, N) train stations are also in a comfortable walking distance (5-10 minutes). I will definitely consider it for staying next time I come to NYC (which I do pretty often).
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable hotel right by NYC

Posted Jul 30, 2014
This is a great place for the price. We'll definetly stay here again. It's one block away from the F train so the entire city is practically right down the street! The staff were very nice and helpful. Nice bathroom and bed. We even had a nice Manhattan view of the Queenboro Bridge and the Empire State Building! A
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant stay at Best Western

Posted Jul 28, 2014
Pros: The staff was very friendly and helpful. It was close to the transportation system, clean and comfortable.
Cons: There was a slight odor in the room that we could not determine it's cause. The hot portion of the breakfast could have been hotter.
We had an enjoyable time. The staff was very friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler from Jacksonville, FL

Great value

Posted Jul 13, 2014
Pros: The cleanliness of the room, proximity to NYC and Queens
Cons: Nothing.
Location: Already mentioned, proximity to NYC and the rest of Queens.
We arrived at 10a, front desk staff, offered us breakfast. Kumkum in one of the dining rooms was GREAT!. Really helpful and welcoming. Gave us directions for the subway .and genuinely concerned for our well being. Kumar at the front desk was pleasant and accommodating. As a former NYer...I was Wowed. !
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Fantastic

Posted Jul 12, 2014
Clean, classy, convenient and courteous staff. Modern and stylish. One of the nicest hotels I've stayed in.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Jul 11, 2014
My experience was very nice. It is a great area very close to the city. Parking was an extra fee but we just parked on the street. The staff was very helpful and polite. I would stay again. The room was very nice and we had a great view of the city.
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami, Fl

Perfect location!

Posted Jul 8, 2014
I wasn't sure what to expect, but I was happy with my stay. First, the neighborhood is not the best, but as long as you're cool, friendly, and aware you'll be fine. I always got a good laugh at the corner store on 40th ave. The continental breakfast was decent. Subway stop on the next block. Short cab ride from LaGuardia Airport. Staff was friendly. Room was clean. Had a view of manhattan and could see the Empire State bldg. I would definitely stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Québec

Nice place, but snooty personnel at the reception

Posted Jul 2, 2014
Pros: The hotel was clean, the breakfast personnel was very client oriented, the room was comfortable.
Cons: Train the reception personnel to be more client oriented and more welcoming
Location: Not a nice neighborhood. Nearby: Small grocery store; Restaurant held by south Americans that is very good and cheap (1st right when going to Subway)
The given rates are regarding the price. Hôtel :This hotel is a good value for money as the room was big enough, the bed was comfortable and the premises very clean. I apreciated the wiilingness of the waiters/waitresses, always trying to help and very active during the breakfast. However, to fully enjoy your stay, do not pay attention to the receptionists behaviour.... Most of them are snooty and unpleasant, even if they are not busy and have time to take care of you. Situation/Environment : The environment is not the best one, far from that, but seemed to be secure, even by night. It was very easy to go to Manhattan since the hotel is very close to the Subway. As a conclusion, for the price, this is a very nice place, Enjoy!