Ratings based on 927 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
93% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom stoke on trent, UK

Cheaper option for manhattan

Posted Nov 2, 2014
Pros: Cheaper option closer to JFK breakfast included
Cons: Just looking a little tired now.
Location: Good with cheaper dining options than in the city.
Stayed at this hotel three times before.If your confident about using the subway it's only 3 or 4 minutes to the station and you can get to anywhere in the city no problem. It's a basic hotel but clean with good beds and shower, how long do you spend in your room in New York? It's probably looking a little tired now but it's clean and you get a free breakfast and the staff will sort cars for you to the airport if required. Also there's cheaper dining options in Astoria if you go up to the Broadway station on the subway, try Portalia
4 out of 5
Recommended
for Everyone
by A verified travelerfrom pennsylvania

Convenient to the subway

Posted Oct 24, 2014
Pros: Convenience to the train, convenient reasonably priced parking nearby, comfortable beds, refrigerator and microwave in the room.
Cons: Coffe is served through a single serve machine in the morning. While it is nice that it is free, it took too long to get a cup. Had to stand in line t
Location: It is easy to get into Manhattan from this hotel
Stayed in this hotel when visiting Manhattan, Queens and Long Island. Saw a play and concert in the city, and schools in Long Island. It was conveniently located for this purpose.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Fort McMurray, AB

Okay for the price but...

Posted Oct 19, 2014
Pros: Price and location, very close to main subway station
Cons: Staff communication and general manners/politeness. Sofa-bed should be suitable to sit on. Sheets should be correct size for bed.
Location: 2 blocks to main subway, easy connection to Manhattan, anywhere within an hour.
Not very courteous at the check in. The place seemed to have high traffic and was clean but very worn looking. The AC in the room worked well and all of the bathroom facilities were clean and in good order. The bed mattress was inside a plastic encasement, probably a measure against bed bugs.. The sheets were so worn and thin there were holes in them the size of your thumb. Our room had a king sized bed but they used a queen sized sheet set put on sideways. It was wide enough for the bed this way but your feet stuck out from the end of the sheet. The room had a hide-a-bed sofa. You could see where it had been repaired, one of the main cross supports. The repair did not put the cross piece in the webbing properly, so when you sat on the sofa the cushions sunk right through the sofa. It was like a very bad hammock. The location is perfect, 2 blocks from a main subway station. The breakfast was very busy. We were there 5 nights, and 2 of the mornings they were out of the food we wanted. The one morning half hour before closing time they were out of sausage and refused to put more out when requested. The other morning they were out of oatmeal. Wifi was free and seemed very reliable. We would stay there again because of the location, price and overall cleanliness.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 16, 2014
Great hotel. Staff is very professional & the rooms are kept very clean.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New york

Good for a quick stay.

Posted Oct 14, 2014
Okay for last min stay. Sheets had holes in them like there budget couldn't afford new? Housekeeping just walked in room at 9am when check out was later no knock nothing so keep door locked if you don't want company . Lol
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 12, 2014
I've stayed here several times and will again as it serves my needs but the area may not be to everyones liking. Right now the area is mainly a commercial/industrial area but that is changing with new high-rise condos and hotels being built.
1 out of 5
by A verified traveler

Great location - but completely lacking upkeep

Posted Oct 9, 2014
Dirty q-tip on the bedroom floor. Hair ball on the bathroom floor. Stains on the carpet, comforter, and couches. Torn sheets and curtains. Couch imploded when sat on. Overall- pretty shabby, and not in the chic way
Comment from Hotel Management
Oct 14, 2014 by Ashley, Hotel Management
Please accept our sincere apologies for the disappointments you experienced during your stay. We are working diligently to resolve these sorts of problems so future guests do not experience similar disappointments. Thank you for taking the time to provide us with your feedback, as it enables us to determine our areas of improvement and devise solutions so we can improve our services and satisfy our guests.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ohio

Nice hotel convenient to subway and L

Posted Oct 8, 2014
Pros: The convenience and friendly staff
Cons: Breakfast and bathroom
Location: It was close to the subway and L, which made travelling to Manhatten and Brooklyn much easier
While the room and staff were great, the breakfast left a lot to be desired, especially the single cup Nescafé coffee machine and the tang instead of orange juice. There was always a long line for the coffee, and it was laboriously slow , and then only filled the cup a little over half full. The oatmeal could have used some additions, ie, brown sugar, raisins or walnuts. The bathroom in our room needed a shelf for toiletries. On a positive side, the staff was friendly, room was clean and it was convenient to the public transportation.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Seminole,FL

Good hotel close to subway.

Posted Oct 5, 2014
Decent breakfast, clean comfortable room, helpful staff, close to subway.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago Il

Clean and convenient

Posted Sep 29, 2014
Pros: I liked the convenience to public transportation and the free breakfast offered.
Cons: Housekeeping was extremely slow. Our room was never cleaned before 3:00 which I didn't like since I like to take a nap in the afternoon.
Location: Very convenient to get anywhere you want to go; shops, bars, and cafes in walking distance.
This hotel was veryclose to public transportation & places to eat. The hotel was clean & comfortable.