Ratings based on 406 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from jacksonville florida

Posted Sep 16, 2014
Pros: Clean and spacious rooms
Room and amenities were good. Didn't like the policy of holding $50 dollars on credit card for incidentals.Its the only place that I have experienced that. Shouldn't have to wait a few days for the return of your money.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 11, 2014
All around great stay, really the best among many in the surrounding area.
Comment from Hotel Management
Sep 15, 2014 by Ross, Hotel Management
Thanks you for reviewing the Hilton Garden Inn Islip/ MacArthur Airport. We really appreciate your feedback. We're happy to see that you enjoyed your time with us and we look forward to being able to serve you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lake Ronkonkoma, NY

Posted Sep 11, 2014
Pros: Everything!
Cons: I did't think anything had to be improved.
Location: I needed the airport to be close. It was about 3 minutes away.
Wonderful! The staff was very friendly, and tried to please us. I give the hotel 5 stars.
Comment from Hotel Management
Sep 16, 2014 by Ross, Hotel Management
Thanks you for sharing your experience at the Hilton Garden Inn Islip/ MacArthur Airport. We're so happy to see that you enjoyed your time away from home with us. We look forward to the next opportunity to serve you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay

Posted Aug 31, 2014
I've stayed at other Hilton's before, but this one was great. The beds are probably the best I've ever slept in. They have adjustable firmness dials and I had mine on 2 for soft. The temp in the room was perfect, but the hallways were really cold, not a big deal though. I didn't get a chance to try the breakfast, but their coffee was good. In the rooms they have little Keurig's, which makes a far better cup of coffee than the typical mini coffee pots you usually find. They had 2 reg, 1 decaf and 1 English breakfast tea k-cups in the room. Overall, great place to stay.
Comment from Hotel Management
Sep 15, 2014 by Ross, Hotel Management
Thank you for taking the time to review the Hilton Garden Inn Islip/ MacArthur Airport. We really appreciate your feedback. We're happy to hear that you enjoyed your stay. Next time you stay, please visit our pantry where we carry additional premium flavors for your in room Keurig machine so you can start the day off just right. Thanks again for choosing to stay with us and we hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Beautiful hotel and friendly staff!

Posted Aug 30, 2014
Pros: The hotel decor, how well kept the hotel was, the room size, the beds, and most importantly the staff.
Cons: For how well kept the hotel was, I expected the bathroom to be the same, but there were quite a few hairs in the sink and tub.
Location: As I stated earlier I didn't get to explore the area too much, but I did see some shopping plazas and restaurants close by.
The hotel was so beautiful and surprisingly affordable! The lobby had a great bar and seating area. You can choose to pay for breakfast and dinner there if you want. However, I ended up eating out so I can't comment on the food. There was also a really cool hang out area in the lobby if you want to relax somewhere outside of your room. There was a courtyard area to relax in as well. The fitness center and pool was a little small, but spacious enough and very well kept! The room was a lot bigger than I expected and the beds were the comfiest I have ever slept in! The staff was very friendly, made me feel welcomed, and answered any questions I had. I chose this hotel because it was the closest one to where I needed to go for work that week so I didn't get to explore the surrounding area as much as I would have liked. I did see quite a few stores and restaurants, but it didn't seem too busy. It appeared to be a safe and quiet town. I would definitely recommend this hotel! It was absolutely beautiful and the staff were some of the best hotel staff I've come across!
Comment from Hotel Management
Sep 5, 2014 by Ross, Hotel Management
Thank you so much for sharing your experience at the Hilton Garden Inn Islip/ MacArthur Airport. We're so happy to see that you enjoyed your stay with us. We really appreciate the kind words and we hope that we can be of service again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Excellent service

Posted Aug 23, 2014
Staff are extremely courteous and friendly. Downstairs decor is very welcoming. Wifi speed is actually pretty good!!!
Comment from Hotel Management
Sep 5, 2014 by Ross, Hotel Management
Thank you for reviewing the Hilton Garden Inn Islip/ MacArthur Airport. We're so happy to see that you enjoyed your stay with us. We hope that we can be of service again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 10, 2014
The hotel is easy to get to and unfortunately there are no stores in the area in case you forget or needed something the hotel is unable to supply.. E.G. personnal items etc.
Comment from Hotel Management
Aug 19, 2014 by Ross, Hotel Management
Thank you for taking the time to review the Hilton Garden Inn Islip/ MacArthur Airport. We realize you have options when you travel, so thank you for choosing to stay with us. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from waco texas

10 day stay

Posted Jul 3, 2014
10 day stay on Long Island Housekeeping did an outstanding job while I was there. Breakfast was another story so I ate ate local diners for my eggs and bacon!
Comment from Hotel Management
Jul 28, 2014 by Ross, Hotel Management
Thank you for taking the time to review the Hilton Garden Inn Islip/ MacArthur Airport! We're so happy to see that we were able to meet your expectations of Housekeeping and we've celebrated this victory as a team. As far as the breakfast, we're sorry to see that we failed to meet your expectation. You can count on us to continue to work toward improving and hopefully exceeding the expectations of all of our travelers. We hope we can be of service again in the future. Safe travels!
4 out of 5
Recommended
for Everyone
by Paul

Nice Hotel as a Base of Operations

Posted Jun 10, 2014
We only stayed one night. We were in the are for an engagement party. It provided a nice base to visit, not only the area where the party was held, but surrounding towns that had nice store and casual restaurants. The hotel was close to MacArthur airport and well inland, so I wouldn't use for a vacation stay, but all beach towns were close by (within at most a 15 minute drive).
Comment from Hotel Management
Jun 13, 2014 by Ross, Hotel Management
Thanks for sharing your feedback with us. We're happy to see that you enjoyed your stay. Thank you for choosing to stay with us and we hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Terrific Stay

Posted Jun 7, 2014
We had to make a quick trip to Long Island for a wake and funeral. We went by your ratings and chose this Hilton Garden Inn Islip. The desk clerk me mention we were here for a funeral and she gave us a free breakfast voucher and words of sympathy. Our room was meticulously clean and was very comfortable. The cooked to order breakfast was superb! Thank you Hilton Garden Inn!
Comment from Hotel Management
Jun 13, 2014 by Ross, Hotel Management
Thanks so much for sharing your experience with us. We're so sorry for your loss. We hope that we were able to make your stay just a little bit easier during such a difficult time. Thanks again and we hope to see you again.