Ratings based on 330 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Kingston, Ontario
Welcoming HotelPosted Oct 17, 2014
The hotel is relatively new and well appointed. We had dinner on site and were pleased with the quality of the meals and the cost. An outlet mall is within walking distance. Access to other things is a bit cumbersome due to the nature of how the traffic flow works.
by A verified traveler
AnniversaryPosted Aug 26, 2014
Pros: The room was clean
Cons: all of what I Listed above
We came into the hotel for our anniversary checked in went to dinner & when we came back wanted to go into the hot tubs to relax went to the hot tub no towels so I had to go the front desk & tell them there were no towels Then when I came back my husband said the hot tub was cold so i had to go back to the front desk and they said they were waiting for a part There were 2 hot tubs one inside one outside and both were waiting for a part so she offered me free breakfast I came down to check out and was told breakfast was until 11 i went over to breakfast area and breakfast was over at 10 at that point I left I was done with this nonsense They should have told us about the hot tub being broken when we checked in I may have wanted to go someplace else and at 8 am i get a knock on my door for housekeeping and then they swipe their card to come in but I had the swing latch on (glad I had that on??) Don't the use their walkie talkies to let the staff know what rooms are empty?? I didn't have to check out until 12
for Everyoneby A verified traveler from New York, NY
Well priced and extremely pleasantPosted Aug 12, 2014
Had a great stay. The staff was very good and went out of their way to be helpful. For instance when I inquired whether they sold sparkling water one morning, although they didn't, the manager was incredibly accommodating and gave me a bottle for free from the staff's supply. Classy move. Rooms were pleasant and bright. Would highly recommend to people looking for a budget minded solution to staying near South Hampton.
for Everyoneby A verified traveler from Upstate NY
Short Get AwayPosted Aug 4, 2014
Pros: Close to the highway
Cons: The exit and entrance can only be accessed from one direction.
Location: Tanger outlets right across the street, Montauk and other beaches not terribly far away
A really lovely hotel. The front desk staff where really courteous and helpful. We ate breakfast at your hotel every morning and dinner for two nights and enjoyed that as well. The kids loved the two hot tubs and indoor pool. The rooms were clean and comfortable. The only complaint we had was that the cleaning staff came to the door very early the first two days we stayed. Other than that, it was wonderful. We plan on staying again next year.
for Everyoneby A verified traveler
Good locationPosted Jul 27, 2014
Good location short drive to beach, vineyards and shopping . Enjoyed outdoor fire pit and patio. Nice pool and fitness amenities. Morning coffee in the lobby a plus .
Recommendedby Grey M from New York City
Great amenities for the valuePosted Jul 23, 2014 on Hotels.com
indoor hot tub if you don't want to go outside to sit in the outdoor hot tub. There is a fitness center which is nice for a light workout while staying in the hotel. My room was clean, new and contained a coffee maker, hair dryer, fridge, flat screen HDTV, a desk, and a leisure chair. The rooms had the smell of freshness upon entering them. The staff went out of their way to give us recommendations of local restaurants and even kept the outdoor hot tub open late for us. I look forward to staying at the Hilton Garden Inn again the next time I'm in Riverhead.
Recommendedby Grey M from New York City
Fantastic HotelPosted Jul 23, 2014 on Hotels.com
The hotel had a fantastic lobby with comfy sofas and chairs, a bar, and a restaurant. The lobby area leads to an enclosed outdoor area with a hot tub and comfy seats surrounding a fireplace. There is an indoor pool with an indoor hot tub if you don't want to go outside to sit in the outdoor hot tub. There is a fitness center which is nice for a light workout while staying in the hotel. My room was clean, new and contained a coffee maker, hair dryer, fridge, flat screen HDTV, a desk, and a leisure chair. The rooms had the smell of freshness upon entering them. The staff went out of their way to give us recommendations of local restaurants and even kept the outdoor hot tub open late for us. I look forward to staying at the Hilton Garden Inn again the next time I'm in Riverhead.
Recommendedby A verified traveler
Posted Jul 22, 2014 on Hotels.com
We enjoyed the hotel but found it inconvenient to get to and to leave from.
Recommendedby McAda from Lubbock
Posted Jul 15, 2014 on Hotels.com
Was not pleased. When taking shower water was not hot. Called to complain & a maintenance man checked. Said it was ok. Was not warm. The person did not really care. Was rude. Was not pleased at all after paying over $400 for room for one night.
Recommendedby Kayleigh from Philadelphia
Clean and Comfortable room close to WineriesPosted Jul 14, 2014 on Hotels.com
We really enjoyed our stay - clean, comfortable, air conditioned and spacious room, gym and pool (although gym was very small and too hot), close to wineries