NEW HOTEL SEARCH
out of 13 reviews
The hotel is very clean. And price is acceptable.
Everything was as it should be for a quality hotel. The bed was very comfortable and the complimentary breakfast was nice. The staff was friendly and helpful. The indoor pool was a very big plus.
Felt so comfortable and stress free, no drama nor complaints to worry about. Shopping near by and breakfast was great.
“Pushy housekeeping staff”
Hotel was great for the rate. Check in was a little slow but when requests were made they came quickly. Only problem that occurred was in the morning of check out. I felt very rushed by housekeeping staff. The front desk said to use the "do not disturb" sign next time.
“good stay only one issue”
Needs more Parking spots. Or get the big trucks with trailers out of there they're taking up multiple spaces
best experience on long island ive had. room was quiet and warm considering its february. AC/Heat was quiet and pleasing for sleeping. staff was great and took care of my room while I was working on the road. much appreciated.
The hotel was nice. Rooms and staff were excellent, but the room we had faced the highway, with load road noise.
“Poor customer service”
We were in town for a viewing/funeral & picked up extra food to snack on. When we woke up we found our salad, carrots, hummus & pizza were frozen (setting on fridge was off). Because we found out as we were chrckong out, this meant going hungry until after the funeral & church gathering. When I told the front desk staff, without even bothering to look up/away from her paperwork, muttered unprofessionally 'sorry'. Poor customer service!!
“Hauppauge Holiday Inn Express”
Our family earlier this summer (June 2010) spent a night at the Holiday Inn @ Stony Brook, so we were anticipating Hauppauge to be similar in quality which it was except for three suggestions: 1. offer the breakfast bar buffet that's at Stony Brook 2. have more than 2 packets of coffee creamer in the room 3. fix the broken shower curtain
“Hot water running hot and cold, mostly cold, no water pressure”
A little bit of mold in bathroom tub