Ratings based on 182 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Well maintained hotel

Posted Jul 17, 2015
Pros: As stated above
For an older hotel, it is very well maintained, nice staff, and comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from m

Excellent hotel...1st rate

Posted Jul 14, 2015
No issues at all... Close to jefferson. Perfect for a "mini" vacation!
Comment from Hotel Management
Jul 16, 2015 by dawn, Hotel Management
I am pleased that you chose to stay with us during your mini vaca! It was an absolute pleasure to have you stay with us. We look forward to seeing you in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Quiet place to stay.

Posted Jun 30, 2015
Pros: Price, location,
Cons: Parking was a little difficult on the right side of the hotel with a truck because of the close proximity of a fence. Left side would've been better.
Location: We stayed here for a wedding in Jefferson but we also wanted to visit Shreveport. This worked out well since it was between both.
Hotel staff was very courteous at check in. It was a nice quiet place to stay.
Comment from Hotel Management
Jul 5, 2015 by bobby, Hotel Management
Thank you so much for choosing to stay with us at The Quality Inn in Marshall, TX. We absolutely loved having you stay. I hope we see you soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Louisiana

Clean room

Posted Jun 22, 2015
Room very clean, quite room. Great room for the price.
Comment from Hotel Management
Jun 30, 2015 by Bobby Patel GM , Hotel Management
Dear guest , Thank you for taking the time to complete our online survey , We are so glad to hear you enjoyed your stay and we hope to see you soon .
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 28, 2015
Great staff, best room service. Close to interstate.
Comment from Hotel Management
Apr 30, 2015 by Bobby Patel, Hotel Management
Dear Guest, Thank you for such a great review! I love seeing that our staff is on task and giving you the service you deserve. Dawn Alford Front Desk
4 out of 5
Recommended
for Couples
by Andrea from Palestine, TX

Comfortable Bed, Small Pillows :)

Posted Mar 31, 2015 on Hotels
Nice room. Pillows are tiny! It was weird for me because my husband and I cuddle and share a pillow most nights. The pillows are squares. We laughed about it but it really wasn't a huge deal :)
Comment from Hotel Management
Apr 30, 2015 by Bobby Patel, Hotel Management
Dear Andrea, It is so great to hear from you. I'm glad you liked the room. About the pillows- you gotta love Brand Standards right? My husband and I laugh every time we stay at a Quality Inn for the exact same reason. They are perfect mini marshmallows suitable for only one head. :) Hope you are having a beautiful day! Dawn Alford - Front Desk
5 out of 5
Recommended
for Everyone
by A verified traveler from missouri city texas

I was there for a college reunion

Posted Mar 17, 2015
Pros: The staff and the room service
Cons: more parking space
Location: marshall texas
the hotel clerk was unbelieveable nice . the cleaning person for my room did exactly what i asked. it was a nice room.
Comment from Hotel Management
Mar 20, 2015 by Qualityinn Marshall Tx , Hotel Management
Dear Doreen Thank you for taking the time to review our property , We are so glad you enjoyed your self , and thank you for your feedback . Here in Quality Inn feedback to us is very important to help us improve so we can always give you an amazing stay , again thank you so much for your kind words and we hope to see you soon in your next visit to Marshall ! Bobby Patel General Manager Quality Inn
5 out of 5
Recommended
for Families
by James from Broken Arrow, OK

This IS a place to stay in Marsahll, TX

Posted Mar 6, 2015 on Hotels
Very pleasant experience
Comment from Hotel Management
Mar 11, 2015 by Bobby Patel, Hotel Management
Dear James, We loved having you during your stay in Marshall! thank you for leaving us a comment. We look forward to seeing you in the future! Have a wonderful Day Dawn - Front Desk
3 out of 5
Recommended
for Business Travelers
by William from weatherford ok

great stay for my business trip

Posted Mar 6, 2015 on Hotels
i really enjoyed this hotel, nothing super fancy, but very clean and really good people working there. very helpful and did not charge me for a very late checkout
Comment from Hotel Management
Mar 11, 2015 by Bobby Patel, Hotel Management
Dear Mr. Williams, It great to hear from you - especially with such positive feedback! We loved having you and hope to see you more in the future. Thank you for choosing to stay with us during your time in Marshall, TX. Dawn - Front Desk
4 out of 5
Recommended
for Families
by A verified traveler

good

Posted Mar 4, 2015 on Hotels
Great service. Front desk agent managed to serve as a front desk agent and keep the breakfast area clean.
Comment from Hotel Management
Mar 11, 2015 by Bobby Patel, Hotel Management
Dear Guest, Thank you for leaving such a positive review- We all strive hard to give Great Service so your is that extra pat on that back we all need to continue to do so. We look forward to seeing you in the future. Have a beautiful day! Dawn - Front desk