I booked the trip about two hours before my arrival. Best Western sent me a registration via email. Everything was good. Before my arrival, a bad storm knocked down power lines from Hazen to Lonoke, Arkansas. No power in either town. The girl working the Best Western gave me the option of taking a room or refunding my money. The room was a cool 70 degrees. It was a semi comfortable sleep. The next morning, still no power, the dayshift person had bananas and yogurt to give away for breakfast. Under the circumstance, the breakfast was good.