Exterior

Reviews of Hampton Inn Lordsburg

2.5 out of 5
Hampton Inn Lordsburg
412 W Wabash St, Lordsburg, NM

Reviews

8.8

Excellent

Rating 10 - Excellent. 553 out of 901 reviews" "
Rating 8 - Good. 227 out of 901 reviews" "
Rating 6 - Okay. 59 out of 901 reviews" "
Rating 4 - Poor. 38 out of 901 reviews" "
Rating 2 - Terrible. 24 out of 901 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Lou Ann, Cypress

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is fine. The dining options in town were terrible. One restaurant that wasn’t inside a truck stop or McDonalds. You can stop here for a clean place but eat somewhere else first
Stayed 1 night in Apr 2024

10/10 Excellent

Patricia

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff we encountered were really, really nice and attentive. Wish there were dinner options on property, but free breakfast was a nice consolation. Room is clean. Comfortable bed and nice shower. Carpet and furniture are showing their age and are ready for a change, but overall it was a good stay. I would stay there again.
Stayed 1 night in Apr 2024

6/10 Okay

samuel

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
the maid service was negligent. no cups in the room for water or coffee.
Stayed 1 night in Apr 2024
Response from Patricia on Apr 2, 2024
We apologize for any inconvenience. Was the desk notified so that we were able to fix the problem? We strive to create a pleasant experience for our guests and are willing to fix any unpleasant experience that we can. We do hope that the rest of your travels were pleasant and that you arrived safely at your destination.

10/10 Excellent

LUIS, Pomona

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Martin

Liked: Staff & service, amenities, property conditions & facilities
Clean rooms and bathroom everything functional
Stayed 1 night in Mar 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice one night stay.
Stayed 1 night in Mar 2024

10/10 Excellent

DONNA-JEAN

Stayed 1 night in Mar 2024

10/10 Excellent

Kelly

Stayed 1 night in Mar 2024

6/10 Okay

Christine

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent! Room was great, just a bit noisy from other guests upstairs.
Stayed 1 night in Feb 2024
Response from Patricia on Mar 13, 2024
Thank you I will pass the wonderful compliment on to the team members. We hope you have a wonderful day.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Patricia on Mar 29, 2024
Thank you for the time you took to send us your review. We hope you have a wonderful day.

2/10 Terrible

Michael

Stayed 1 night in Feb 2024
Response from Patricia on Mar 29, 2024
We apologize that your stay with us was unsatisfactory. We hope that if you are in this area again you would give us the opportunity to create a better stay. Safe travels.

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Patricia on Mar 29, 2024
Thank you, Ron. My staff and I hope that you arrived safely at your destination and that you have a wonderful day.

10/10 Excellent

Gus C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Susan

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Showing its age fast.
For a fairly new hotel it is showing wear fast. Wall paper is peeling, grout is chipping out. Not sure they have cleaning staff that know how to do their job well. It is the most expensive hotel in the area but not the best Hampton Inn we have stayed at. I don’t like to blast hotels but this was pretty sad.
Stayed 1 night in Jan 2024
Response from Patricia on Jan 14, 2024
Thank you for choosing our property. We apologize that your stay was not a pleasant one. Our property was built in 2010 and we are happy to announce that we will be getting a fresh new look this year. Our team has been looking forward to our renovation. Safe travels and have a wonderful day.

10/10 Excellent

Martha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Bert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very helpful Thanks
Stayed 1 night in Jan 2024
Response from Patricia on Jan 14, 2024
Thank you for choosing our property. We are pleased that your stay was enjoyable. We wish you a wonderful new year.

4/10 Poor

nancy

Traveled with group, Traveled with pets
Disliked: Amenities
Arrived and was told no rooms were clean at 3p in afternoon Found a room on the third floor…all elevators were out so we had to carry all belongings and dog up three flights of stairs. Upon My Request a maintenance man helped us up with all our stuff. In the morning we carried all down by our selves. We are 76 and 79 years old. Never again!!!
Stayed 1 night in Jan 2024
Response from Patricia on Jan 14, 2024
We apologize for the inconvenience of our elevators being down. We called as soon as it happened and unfortunately, they were not able to arrival until late that night and have the elevator up and running by the morning. Again, we apologize. We hope you arrived safely at your destination and that you have a healthy and wonderful new year.

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Korin

Stayed 1 night in Dec 2023

10/10 Excellent

Jack

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 3 nights in Dec 2023

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

David

Traveled with family
Convenient location along I 10.
Response from Patricia on Mar 29, 2024
We are happy that we were here for you to enjoy a break from your travels. Have a wonderful day and safe travels.

10/10 Excellent

Tiffany

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just a place to stop and rest. Staff is very friendly. Breakfast attendant is a nice older lady that cares a lot. Nothing fancy, but quick and enjoyable.
Response from Patricia on Mar 13, 2024
We were happy to be able to provide you with a nice stay. Safe travels and have a wonderful day.

10/10 Excellent

craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and staff was excellent.
Stayed 1 night in Nov 2023
Response from Patricia on Jan 14, 2024
Thank you for the wonderful compliment to our team. We hope your holidays were wonderful.

10/10 Excellent

Patricia

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great check in. Clean. Close to I-10.
Stayed 1 night in Nov 2023
Response from Patricia on Jan 14, 2024
Thank you for choosing Hampton Inn of Lordsburg. We are pleased you enjoyed your stay. We hope you arrived safely at your destination and that you have a wonderful day.

8/10 Good

Kathleen

Liked: Staff & service
Disliked: Cleanliness
Not again
The gal at the front desk was very nice, our room had left over trash in the bathroom from previous guest and there were things under the bed. I made the gal aware of the bathroom trash and she immediately came to our room and clean the trash. I did not make them aware of the items under the bed because I didn't notice that until I looked for a sock this morning. The pool was dirty and I would never get in that the bottom was dirty not sure when that was cleaned. Very nice hotel but disappointed in the trash, cleaning ability and the pool. Didn't look at hot tub I was already disgusted. Won't stay again and for what we paid I would of thought it would of been cleaner. The gal that made Breakfast was VERY VERY nice!!!!
Stayed 1 night in Nov 2023
Response from Patricia on Nov 23, 2023
Thank you for chooisng Hampton Inn of Lordsburg. We apologize that your stay was unsatisfactory. We appreciate the time you took to send us your review. We apologize that the pool appeared dirty, unfortunately, what you saw was chemical stains. Our pool is cleaned regularly and is tested multiple times a day. The pool does need to be painted and I will make my plea to have this done. Again, our apologies for the condition of the room. We will continue to train our saff to provide he best possible experience. We hope that you would be willing to give us the opportunity to redeem ourselves if ever in our area gain. We hope you arrived safely at your destination and that your holidays are wonderful.

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Rae

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies at the front desk were very pleasant and informative l. We came in tired from a long drive and it was nice to see. Free Coffee 24/7!
Stayed 1 night in Nov 2023
Response from Patricia on Nov 23, 2023
We are so pleased we were able to provide a pleasant stay for you. We hope your holidays are wonderful. Safe travels.

10/10 Excellent

Heladia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Patricia on Nov 23, 2023
Thank you for choosing Hampton Inn of Lordsburg and for the wonderful review. Have a wonderful day.

10/10 Excellent

Joseph M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay at Fairmont!
We had a very nice stay at the Fairmont Inn Chick in was fast and efficient! Breakfast was wonderful. Rosa was was very kind and helpful!
Stayed 1 night in Nov 2023
Response from Patricia on Nov 23, 2023
Thank you for choosing Hampton Inn of Lordsburg. Thank you for the wonderful compliments. We strive to provide a clean and comfortable sgtay for our guests. We hope you arrived safely at your destination and that your holidays are wonderful.

10/10 Excellent

Michael

Stayed 1 night in Nov 2023

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service
My stay was overall good. However the hotel could use a facelift. It was clean but slightly date.
Stayed 1 night in Nov 2023
Response from Patricia on Nov 23, 2023
Thank you for taking the time to send us your review. We are pleased to announce that we will in fact be getting our much deserved facelift starting next year. We hope if you are in our neck of the desert that you would choose us again and enjoy the new look. Have a wonderful day.

6/10 Okay

Nicole

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Friendly staff but infrastructure needs upkeep.
Stayed 1 night in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff great breakfast
Stayed 1 night in Oct 2023

8/10 Good

David

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good breakfast for a hotel included breakfast. There was only one fast food restaurant in town open for dinner. The bed was way to soft for me to be comfortable.
Stayed 1 night in Oct 2023
Response from Patricia on Nov 1, 2023
Thank you for choosing Hampton inn of Lordsburg. We appreciate the time you took to send us your review. I am pleased to pass on the wonderful compliment. We hope you arrived safely at your destination and that you have a wonderful day.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
was convient
Stayed 1 night in Oct 2023
Response from Patricia on Nov 1, 2023
Thank you for choosing Hampton inn of Lordsburg We hope you arrived safely at your destination and that you have a wonderful day.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Patricia on Oct 26, 2023
Thank you for choosing Hampton Inn of Lordsburg. Our property was built in 2010. It has seen many travelers over the years. We are so pleased that our property will be getting a renovation in the beginning of 2024. We hope you'll be able to visit our area again and enjoy our fresh new look. You have a wonderful day.

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistently great every time.
It was a great stop on our way from Texas to California. Friendly service and great breakfast. Loved all the natural plants.
Stayed 1 night in Oct 2023
Response from Patricia on Oct 26, 2023
We are so pleased you enjoy your stay with us. We hope you choose us for all your stays while in our area :) We hope you arrived safely at your destination and that you have a wonderful day.

10/10 Excellent

Yasufumi

Stayed 1 night in Oct 2023

8/10 Good

David Jon

Stayed 1 night in Oct 2023

8/10 Good

J'Lynn, Comanche

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean but older
Stayed 1 night in Oct 2023
Response from Patricia on Oct 26, 2023
Thank you for choosing Hampton Inn of Lordsburg. We are definitely an older property built in 2010. We are slated to begin our renovation in the beginning of 2024. We hope that if you are in our neck of the desert you would choose our property and enjoy our fresh new look.

8/10 Good

Regina

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from Patricia on Nov 1, 2023
Thank you for choosing Hampton inn of Lordsburg.Any suggestion to help us improve your experience with our property is greatly appreciated. We hope you arrived safely at your destination and that you have a wonderful day.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel. Good overnight stop off place.
Stayed 1 night in Oct 2023
Response from Patricia on Oct 26, 2023
We are pleased you had a good night's stay. We appreciate you taking the time to send us your review. Safe travels and have a great day.

10/10 Excellent

Delia

Stayed 1 night in Oct 2023

10/10 Excellent

Regina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Sep 2023

10/10 Excellent

James

Stayed 1 night in Sep 2023

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Larry

Stayed 1 night in Sep 2023
Response from Patricia on Nov 1, 2023
Thank you for choosing Hampton inn of Lordsburg. We appreciate the time you took to send us your review. We strive to provide a clean and comfortable space for our gests. We hope you hvae a wonderful day.

4/10 Poor

Rick

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Everything was dirty. Beds with nail clippings, fake nails, hairs. Shower head full of mold. Skid marks on the toilet. Would not recommend at all.
Stayed 1 night in Sep 2023
Response from Patricia on Sep 12, 2023
I cannot apologize enough for the experience you had at our property. This is not the service that is expected from our housekeeping nor is it the norm. I do hope if you are in our area you would give us an opportunity to provide you with a better stay. We do hope you arrived safely at your destination and that you have a wonderful day.