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The property is fine. The dining options in town were terrible. One restaurant that wasn’t inside a truck stop or McDonalds. You can stop here for a clean place but eat somewhere else first
All the staff we encountered were really, really nice and attentive. Wish there were dinner options on property, but free breakfast was a nice consolation. Room is clean. Comfortable bed and nice shower. Carpet and furniture are showing their age and are ready for a change, but overall it was a good stay. I would stay there again.
the maid service was negligent. no cups in the room for water or coffee.
samuel
Stayed 1 night in Apr 2024
Response from Patricia on Apr 2, 2024
We apologize for any inconvenience. Was the desk notified so that we were able to fix the problem? We strive to create a pleasant experience for our guests and are willing to fix any unpleasant experience that we can. We do hope that the rest of your travels were pleasant and that you arrived safely at your destination.
Thank you for the time you took to send us your review. We hope you have a wonderful day.
2/10 Terrible
Michael
Feb 10, 2024
Michael
Stayed 1 night in Feb 2024
Response from Patricia on Mar 29, 2024
We apologize that your stay with us was unsatisfactory. We hope that if you are in this area again you would give us the opportunity to create a better stay. Safe travels.
For a fairly new hotel it is showing wear fast. Wall paper is peeling, grout is chipping out. Not sure they have cleaning staff that know how to do their job well. It is the most expensive hotel in the area but not the best Hampton Inn we have stayed at. I don’t like to blast hotels but this was pretty sad.
Susan
Stayed 1 night in Jan 2024
Response from Patricia on Jan 14, 2024
Thank you for choosing our property. We apologize that your stay was not a pleasant one. Our property was built in 2010 and we are happy to announce that we will be getting a fresh new look this year. Our team has been looking forward to our renovation. Safe travels and have a wonderful day.
Thank you for choosing our property. We are pleased that your stay was enjoyable. We wish you a wonderful new year.
4/10 Poor
nancy
Traveled with group, Traveled with pets
Jan 7, 2024
Disliked: Amenities
Arrived and was told no rooms were clean at 3p in afternoon
Found a room on the third floor…all elevators were out so we had to carry all belongings and dog up three flights of stairs. Upon My Request a maintenance man helped us up with all our stuff. In the morning we carried all down by our selves. We are 76 and 79 years old. Never again!!!
nancy
Stayed 1 night in Jan 2024
Response from Patricia on Jan 14, 2024
We apologize for the inconvenience of our elevators being down. We called as soon as it happened and unfortunately, they were not able to arrival until late that night and have the elevator up and running by the morning. Again, we apologize. We hope you arrived safely at your destination and that you have a healthy and wonderful new year.
Just a place to stop and rest. Staff is very friendly. Breakfast attendant is a nice older lady that cares a lot. Nothing fancy, but quick and enjoyable.
Tiffany
Response from Patricia on Mar 13, 2024
We were happy to be able to provide you with a nice stay. Safe travels and have a wonderful day.
Thank you for choosing Hampton Inn of Lordsburg. We are pleased you enjoyed your stay. We hope you arrived safely at your destination and that you have a wonderful day.
8/10 Good
Kathleen
Nov 21, 2023
Liked: Staff & service
Disliked: Cleanliness
Not again
The gal at the front desk was very nice, our room had left over trash in the bathroom from previous guest and there were things under the bed. I made the gal aware of the bathroom trash and she immediately came to our room and clean the trash. I did not make them aware of the items under the bed because I didn't notice that until I looked for a sock this morning. The pool was dirty and I would never get in that the bottom was dirty not sure when that was cleaned. Very nice hotel but disappointed in the trash, cleaning ability and the pool. Didn't look at hot tub I was already disgusted. Won't stay again and for what we paid I would of thought it would of been cleaner. The gal that made Breakfast was VERY VERY nice!!!!
Kathleen
Stayed 1 night in Nov 2023
Response from Patricia on Nov 23, 2023
Thank you for chooisng Hampton Inn of Lordsburg. We apologize that your stay was unsatisfactory. We appreciate the time you took to send us your review. We apologize that the pool appeared dirty, unfortunately, what you saw was chemical stains. Our pool is cleaned regularly and is tested multiple times a day. The pool does need to be painted and I will make my plea to have this done. Again, our apologies for the condition of the room. We will continue to train our saff to provide he best possible experience. We hope that you would be willing to give us the opportunity to redeem ourselves if ever in our area gain. We hope you arrived safely at your destination and that your holidays are wonderful.
We had a very nice stay at the Fairmont Inn
Chick in was fast and efficient! Breakfast was wonderful. Rosa was was very kind and helpful!
Joseph M
Stayed 1 night in Nov 2023
Response from Patricia on Nov 23, 2023
Thank you for choosing Hampton Inn of Lordsburg. Thank you for the wonderful compliments. We strive to provide a clean and comfortable sgtay for our guests. We hope you arrived safely at your destination and that your holidays are wonderful.
10/10 Excellent
Michael
Nov 5, 2023
Michael
Stayed 1 night in Nov 2023
8/10 Good
James
Business traveler
Nov 3, 2023
Liked: Cleanliness, staff & service
My stay was overall good. However the hotel could use a facelift. It was clean but slightly date.
James
Stayed 1 night in Nov 2023
Response from Patricia on Nov 23, 2023
Thank you for taking the time to send us your review. We are pleased to announce that we will in fact be getting our much deserved facelift starting next year. We hope if you are in our neck of the desert that you would choose us again and enjoy the new look. Have a wonderful day.
A very good breakfast for a hotel included breakfast. There was only one fast food restaurant in town open for dinner. The bed was way to soft for me to be comfortable.
David
Stayed 1 night in Oct 2023
Response from Patricia on Nov 1, 2023
Thank you for choosing Hampton inn of Lordsburg. We appreciate the time you took to send us your review. I am pleased to pass on the wonderful compliment. We hope you arrived safely at your destination and that you have a wonderful day.
Thank you for choosing Hampton Inn of Lordsburg. Our property was built in 2010. It has seen many travelers over the years. We are so pleased that our property will be getting a renovation in the beginning of 2024. We hope you'll be able to visit our area again and enjoy our fresh new look. You have a wonderful day.
It was a great stop on our way from Texas to California. Friendly service and great breakfast. Loved all the natural plants.
Courtney
Stayed 1 night in Oct 2023
Response from Patricia on Oct 26, 2023
We are so pleased you enjoy your stay with us. We hope you choose us for all your stays while in our area :) We hope you arrived safely at your destination and that you have a wonderful day.
Thank you for choosing Hampton Inn of Lordsburg. We are definitely an older property built in 2010. We are slated to begin our renovation in the beginning of 2024. We hope that if you are in our neck of the desert you would choose our property and enjoy our fresh new look.
8/10 Good
Regina
Oct 10, 2023
Liked: Cleanliness, staff & service
Regina
Stayed 2 nights in Oct 2023
Response from Patricia on Nov 1, 2023
Thank you for choosing Hampton inn of Lordsburg.Any suggestion to help us improve your experience with our property is greatly appreciated. We hope you arrived safely at your destination and that you have a wonderful day.
Thank you for choosing Hampton inn of Lordsburg. We appreciate the time you took to send us your review. We strive to provide a clean and comfortable space for our gests. We hope you hvae a wonderful day.
Everything was dirty. Beds with nail clippings, fake nails, hairs. Shower head full of mold. Skid marks on the toilet. Would not recommend at all.
Rick
Stayed 1 night in Sep 2023
Response from Patricia on Sep 12, 2023
I cannot apologize enough for the experience you had at our property. This is not the service that is expected from our housekeeping nor is it the norm. I do hope if you are in our area you would give us an opportunity to provide you with a better stay. We do hope you arrived safely at your destination and that you have a wonderful day.