Outdoor spa tub

Reviews of Beach House Hotel at Hermosa Beach

4 out of 5
Beach House Hotel at Hermosa Beach
1300 The Strand, Hermosa Beach, CA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 769 out of 1003 reviews" "
Rating 8 - Good. 168 out of 1003 reviews" "
Rating 6 - Okay. 42 out of 1003 reviews" "
Rating 4 - Poor. 18 out of 1003 reviews" "
Rating 2 - Terrible. 6 out of 1003 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Polly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect beachfront location! While the hotel was close to tons of restaurants, our room was beautifully quiet. The in-room refrigerator and teakettle and complimentary breakfast were great amenities for our family, and, as a fitful sleeper, I found the beds really, really comfortable.
Stayed 3 nights in Mar 2024

10/10 Excellent

Cherie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing in every way. Just 300 feet from the major restaurants and shops, beach was less than 100 yards from our room. Staff was so friendly. Room was spacious, clean , had shower & large soaking tub , and a fireplace in the room to light and watch the sunset . We will be back for sure !!
Stayed 1 night in Mar 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and walkable to everything!!!
Stayed 2 nights in Feb 2024
Response from Cara Marshall-Bryan, General Manager on Mar 11, 2024
Dear Terri, We appreciate your 5 out of 5 rating. we are thrilled you enjoyed our property and it's location. Come back to see us soon.

10/10 Excellent

Constance

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous, all the way around. Gorgeous location and views, right on The Strand steps from the Pacific, with such easy access to LAX. The rooms are cozy and wonderful, the breakfast is delicious, and the staff is top-notch. Thank you for making my stay so fun and memorable.
Stayed 2 nights in Feb 2024
Response from Cara Marshall-Bryan, General Manager on Mar 11, 2024
Dear Constance, Thank you for your wonderful review of our Beach House! We are happy it was fabulous all the way around, has gorgeous views and is steps from the ocean. We look forward to your next visit to Beach House.

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great, staff was friendly and the room was clean. Great location close to the Strand and great restaurants.
Stayed 1 night in Feb 2024
Response from Cara Marshall-Bryan, General Manager on Mar 11, 2024
Dear George, Thank you for your kind review. We are glad you enjoyed our property, our staff and the cleanliness of the room. The location can't be beat in South Bay.

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermosa Beach has changed soooo much! It’s super extra cute now. Lots of shopping and amazing restaurants. The boardwalk is safe walk up and down the beach or rent a bike and ride around. I recommend this area.
Stayed 2 nights in Feb 2024
Response from Cara Marshall-Bryan, General Manager on Mar 11, 2024
Thank Kristen for the update, regarding our cute town of Hermosa Beach! We do have a great location to everything beach town...

10/10 Excellent

Laurence, The Woodlands

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room that looked out onto the strand and beach. Very friendly and helpful staff.
Stayed 2 nights in Jan 2024
Response from Cara Marshall-Bryan, General Manager on Mar 11, 2024
We appreciate your review Laurence! We hope you can come back to visit us soon.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Cara Marshall-Bryan, General Manager on Mar 11, 2024
Brian, Happy to hear you had a great stay, so much so you gave us a 5 out of 5! Thank you.

10/10 Excellent

Justin, North Canton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Cara Marshall-Bryan, General Manager on Mar 11, 2024
Justin, we are thrilled you rated your stay a 5 out of 5!Thank you.

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2024

10/10 Excellent

Adrien

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Cara Marshall-Bryan, General Manager on Mar 11, 2024
Thanks for staying with us Adrien and posting a nice review.

8/10 Good

loren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice comfortable and clean stay with and very close to the beach! The only thing that I was disappointed in was my "ocean view" room was only that if you walked out onto the balcony and looked to the left. I am not sure if that is an Expedia issue or hotel one but that did not please me. All in all though a great stay!
Stayed 6 nights in Dec 2023
Response from Cara Marshall-Bryan, General Manager on Jan 5, 2024
Dear Loren,Thank you for your candid review. We are happy you enjoyed our location, as well as room comfort and cleanliness. I am sorry you were disappointed by the room view. We offer several different view types and room categories to choose from. We look forward to welcoming you back.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
We come back here as often as we can. It’s cozy and clean. Beach access.
Stayed 1 night in Dec 2023
Response from Cara Marshall-Bryan, General Manager on Dec 28, 2023
Amy, We look forward to your next visit to Hermosa. Thank you for your continued loyalty to Beach House.

10/10 Excellent

Nader

Stayed 2 nights in Dec 2023
Response from Cara Marshall-Bryan, General Manager on Mar 11, 2024
Thank you Nader for your 5 out of 5 rating. We look forward to welcoming you back.

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Cara Marshall-Bryan, General Manager on Dec 28, 2023
Thank you, Melissa, for your 10 out of 10 rating.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach Getaway
Great hotel on the beach within walking distance of the pier, restaurants and shops. We will definitely stay here again!
Stayed 1 night in Dec 2023
Response from Cara Marshall-Bryan, General Manager on Dec 28, 2023
So happy to hear you chose Beach House for your beach getaway. Hopefully, you can get back soon for another great stay!

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was festive and beautiful. The room was wonderful with a fireplace and beach balcony. The provided breakfast was perfect!
Stayed 2 nights in Nov 2023
Response from Cara Marshall-Bryan, General Manager on Dec 28, 2023
Dear Laura, Thank you for taking the time to submit a review. We are happy you enjoyed the hotel and the guest room amenities.

10/10 Excellent

Mikala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place!
Great property, staff and location
Stayed 1 night in Dec 2023
Response from Cara Marshall-Bryan, General Manager on Dec 13, 2023
Dear Mikala, Thank you for loving Beach House! We are happy you enjoyed the best things-location, staff and the property.Let us know the next time you are returning to Hermosa Beach.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Cara Marshall-Bryan, General Manager on Dec 13, 2023
Thank you for your 10 out of 10 review.

10/10 Excellent

Carrie, King George

Stayed 1 night in Nov 2023
Response from Cara Marshall-Bryan, General Manager on Dec 13, 2023
Dear Carrie, We appreciate a 5 out of 5 rating. Come back and see us soon.

10/10 Excellent

Doris

Stayed 1 night in Nov 2023
Response from Cara Marshall-Bryan, General Manager on Dec 13, 2023
Dear Doris, Thank you for taking the time to submit a review. We are happy you enjoyed your stay.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!
Beautiful hotel and location! Loved the complementary breakfast and proximity to everything Hermosa. The staff was amazing.
Stayed 2 nights in Oct 2023
Response from Cara Marshall-Bryan, General Manager on Nov 13, 2023
Dear Elizabeth, Thank you for loving Beach House Hotel and all it's amenities especially our team! Let us know the next time you are in Hermosa.

8/10 Good

mary ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Cara Marshall-Bryan, General Manager on Nov 13, 2023
Dear Mary, We appreciate you taking the time to write a review on Hotels.com. We look forward to welcoming you back.

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and staff was very helpful. Would highly recommend and we will be back again
Stayed 4 nights in Oct 2023
Response from Cara Marshall-Bryan, General Manager on Nov 7, 2023
Brenda, Thank you for a perfect review! We are glad you enjoyed your stay, especially our staff. We look forward to your return trip!

10/10 Excellent

Mikala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Cara Marshall-Bryan, General Manager on Nov 7, 2023
Mikala, Thank you for a 10 out of 10 rating. We look forward to welcoming you back.

10/10 Excellent

Adrien

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location steps away from the beach. Had such a comfortable room and the staff was great!
Stayed 1 night in Oct 2023
Response from Cara Marshall-Bryan, General Manager on Oct 30, 2023
Adrien, Thank you for posting such a lovely review. We are happy you were able to experience our amazing location just steps from the beach, as well as our comfortable guest room and staff service. Come back to visit us soon.

10/10 Excellent

Tania

Stayed 1 night in Oct 2023
Response from Cara Marshall-Bryan, General Manager on Nov 13, 2023
Dear Tania, We are thrilled with your 5 out of 5 rating for Beach House Hotel. Come back to visit soon.

10/10 Excellent

jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Cara Marshall-Bryan, General Manager on Oct 25, 2023
Thank you, Jonathan for rating Beach House a 10 out of 10! We are happy you enjoyed your stay. Let us know the next time you are traveling to Hermosa.

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Cara Marshall-Bryan, General Manager on Oct 9, 2023
Thank you, Gregg for staying with us. We are glad you enjoyed your stay. We look forward to welcoming you back.

10/10 Excellent

Suzette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! So many restaurant options and the beach front is gorgeous. Rooms are fresh, clean. Beds very comfortable. Loved the kitchenette and fireplace. Enjoyed our stay tremendously, can’t wait to come back.
Stayed 1 night in Sep 2023
Response from Cara Marshall-Bryan, General Manager on Sep 26, 2023
Suzette, Thank you for posting a review for Beach House. We are overjoyed you enjoyed our location, amenities and beach front! Hope you can return soon.

2/10 Terrible

Jesse

Business traveler
Disliked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Response from Cara Marshall-Bryan, General Manager on Sep 26, 2023
Dear Jesse, Thank you for your review. We are hoping you could respond back to help us understand your rating of a 2. We feel badly your stay was not a 10.

10/10 Excellent

Abraham

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The valet guy named Jaime treated us amazing. Great guy, hard worker, always on point with anything that we needed. He even helped us out with restaurant options. Thanks to him, we had an amazing vacation.
Stayed 1 night in Sep 2023
Response from Cara Marshall-Bryan, General Manager on Sep 22, 2023
Dear Abraham, Thank you for your kind review and shout-out to Jaime! We look forward to welcoming you back.

10/10 Excellent

irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Cara Marshall-Bryan, General Manager on Sep 26, 2023
Thank you, Irene for staying with us! We are glad you had a great stay.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Cara Marshall-Bryan, General Manager on Sep 14, 2023
Dear Jason, Thank you for your 5 out of 5 review. We are glad you enjoyed your stay. Come back visit again soon.

10/10 Excellent

Waliga

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place for a mini getaway! Will definitely be back again!
Stayed 2 nights in Sep 2023
Response from Cara Marshall-Bryan, General Manager on Sep 7, 2023
Dear Waliga, Thank you for a 5 out of 5 review! We are happy you chose Beach House Hotel for your mini getaway. We look forward to welcoming you back soon.

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about the Beach House!
Stayed 1 night in Aug 2023
Response from Cara Marshall-Bryan, General Manager on Sep 1, 2023
Dear Nancy, Thank you for your kind words regarding Beach House Hotel. We are thrilled you love everything! Come back to visit soon.

10/10 Excellent

Jaryl

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Cara Marshall-Bryan, General Manager on Aug 22, 2023
Thank you, Jaryl for your rating of a 5 out of 5! Thanks for staying at Beach House Hotel. We look forward to welcoming you back.

10/10 Excellent

Sorin

Stayed 1 night in Aug 2023
Response from Cara Marshall-Bryan, General Manager on Sep 11, 2023
Dear Sorin, Thank you for your review. We appreciate you choosing Beach House Hotel for your stay. WE look forward to welcoming you back.

6/10 Okay

glenn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Cara Marshall-Bryan, General Manager on Aug 4, 2023
Dear Glenn, Thank you for your review. We feel badly your stay was not a 5 out of 5. We hope you return to stay again and we can make it a better experience for you.

10/10 Excellent

Viviana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, location and I would definitely be coming back. I loved it.
Stayed 1 night in Aug 2023
Response from Cara Marshall-Bryan, General Manager on Aug 4, 2023
Dear Viviana, Thank you for this awesome review! We are happy you were amazed by our service and location. We look forward to welcoming you back again soon.

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Cara Marshall-Bryan, General Manager on Jul 31, 2023
Dear Rogelio, Thank you for posting a 10 out of 10 rating. WE are happy you enjoyed your stay. Hope you get back to visit again soon.

10/10 Excellent

Reinier, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 1 night in Jul 2023
Response from Cara Marshall-Bryan, General Manager on Jul 28, 2023
Dear Reinier, Thank you for the excellent review! We are thrilled you enjoyed your stay. We look forward to welcoming you back.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place!
Always love this place. We come every year for our anniversary. Bike rental, food, and beach within walking distance.
Stayed 1 night in Jun 2023
Response from Cara Marshall-Bryan, General Manager on Jul 3, 2023
Dear Amy,Thank you for posting a great review. We are happy you are a "regular" who returns each year on your anniversary! So glad you enjoy all the Beach House and Hermosa Beach have to offer. See you next year!

10/10 Excellent

Jhamal

Stayed 1 night in Jun 2023
Response from Cara Marshall-Bryan, General Manager on Jul 24, 2023
Jhamal, Thank you for submitting a review! We love a 5 out of 5. Looking forward to your return trip in the future.

10/10 Excellent

Jamie

Stayed 3 nights in Jun 2023
Response from Cara Marshall-Bryan, General Manager on Jul 3, 2023
Dear Jamie, Thank you for taking the time to post a review. We appreciate a 10 out of 10 for your stay. WE look forward to your return visit.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach romance
We come here every year. Love this hotel. Right on the beach. Walking distance to shops and food. Valet and front desk always helpful and friendly.
Stayed 1 night in Jun 2023
Response from Cara Marshall-Bryan, General Manager on Jun 26, 2023
Dear Amy, Thank you for your kind review. We appreciate your continued loyalty year after year. You are correct there is much to love about Beach House, the beach, the location, and the friendly staff. See you next year for another beach romance.

2/10 Terrible

Sherry

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The booking description is extremely misleading. You have the option of no view, partial ocean view or ocean view. We booked an ocean view for a more expensive rate and when we arrived we were given a partial view room. When I explained we booked an ocean view, the manager said that they cannot control 3rd party bookings and this was in fact the room we booked. They were unwilling to honor what we booked as described as ocean view and they didn’t take any responsibility or make any accommodation to help. Don’t be fooled by the very misleading booking. We paid $510 for a partial view disguised at ocean view for one night and it’s not even a full 24 hrs. Checkin at 4 pm and checkout at 11:00. Beautiful hotel but manager didn’t care about us and refused to help.
Stayed 1 night in Jun 2023
Response from Cara Marshall-Bryan, General Manager on Jun 26, 2023
Dear Sherry, I appreciate you taking the time to review your experience and am truly disheartened to hear it fell well below expectations. I am sorry to hear, you were disappointed by the room view and any confusion when booking with Expedia. We offer several different view types and room categories. We strive for each of our guests to leave with nothing, but positive lasting memories and we sincerely regret that your visit certainly failed with regards to the view and room location.

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
It is a beautiful beachfront property
Stayed 1 night in Jun 2023
Response from Cara Marshall-Bryan, General Manager on Jun 16, 2023
Dear Elaine, Thank you for your great review. We loved your comment, calling the hotel a "beautiful beachfront property". We look forward to welcoming you back.

10/10 Excellent

Shelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We try to come here once a year. Have never been disappointed! Always clean, well furnished and maintained. Plenty of dining and shopping options within walking distance. Staff are courteous and the beach is clean and safe. Love it!
Stayed 2 nights in Jun 2023
Response from Cara Marshall-Bryan, General Manager on Jun 16, 2023
Dear Shelly, Thank you for your kind review and your continued loyalty to Beach House Hotel. We appreciate your love of the location, cleanliness and most of all staff! Let us know when your returning next year.

10/10 Excellent

Katrina

Traveled with partner
Liked: Staff & service, property conditions & facilities
We had a very nice overnight stay at Beach House Hotel at Hermosa Beach. The team was very friendly and helpful, the room was clean, comfortable, and well-equipped. The location was perfect, on the beach walk and near many restaurants. I would recommend a stay here and would stay here again!
Stayed 1 night in Jun 2023
Response from Cara Marshall-Bryan, General Manager on Jun 13, 2023
Dear Katrina, Thank you for taking the time to post a review of your experience! We are thrilled you enjoyed our team, your guestroom, and our location. We look forward to welcoming you back.