Ratings based on 363 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
81% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler from Wrightwood, CA

Nice hotel, Hot tub was clean and hot

Posted Oct 14, 2014
Pros: Pool and Hot tub
Cons: Better linen and towels
Location: City of Industry Rodeo
We enjoyed our stay, it was a working weekend so it was nice to be close to the event
1 out of 5
by A verified traveler from california

Horrible hotel

Posted Sep 2, 2014
The front desk manager Amir is very rude all the staff in the maid service department was rude the pool area was disgusting and unsanitary
3 out of 5
by A verified traveler from Arizona

It was Ok

Posted Jul 21, 2014
The Hotel was alright nothing spectacular. It was farther away from Disneyland than expected. I would definitely stay closer to the park next time. The room was also very dark even with lights on. They had this annoying motion sensor light in the vanity/bathroom area. If you didn't move for about 10 seconds the light would go off automatically. I am all about saving electricity but 10 seconds was ridiculous. Again hotel was okay but I don't think I would choose it again
4 out of 5
for Everyone
by A verified traveler

Nice place for an overnight stay

Posted Jul 20, 2014
The hotel and room itself were very good, everything was clean and nice. However the continental breakfast left a lot to be desired. There wasn't a lot of choices or variety of food or drink.
4 out of 5
for Business Travelers
by Tag along wife from California

Not as far from conference as I first thought

Posted Jul 5, 2014 on Hotels.com
The room was quite comfortable and the clerk changed the room first given us for one more to our comfort (physical problems). Nice breakfast, spa in clean condition and convenient to the parking lot.
5 out of 5
for Personal Event
by Michelle from Sacramento

Keep coming back

Posted Jul 3, 2014 on Hotels.com
I have stayed here at least 8 times in the last 2 years and never had a bad experience.
4 out of 5
by Rhea from Ontario

Not bad

Posted Jun 25, 2014 on Hotels.com
There were construction going on and it was a bit messy. The pool area was nice and it was pretty quiet.
3 out of 5
for Everyone
by Leslie from Central California

Inexpensive but DECENT

Posted Jun 3, 2014
We always stay here when we come to Pomona for the various events at the fairplex. We come to Pomona 6-7 times a year and have been doing this for about 5-6 years. It is a short drive to the Fairplex and short drive to some nice restaurants in the neighboring towns. The hotel is older and may not look appealing but the rooms are very clean, we get a good nights sleep and the rates are fantastic. We stayed in the King Suite which has a little sitting area for $85 + tax. I don't think I have ever paid over $100 a night here. We ventured out to another hotel last year only because it is even closer to the Fairplex but it cost us $159 a night and it was just a horrible experience and we vowed then to not do that again. Best Western Diamond Bar is our hotel of choice when visiting this area.
3 out of 5
for Business Travelers
by A verified traveler

Posted Jun 3, 2014 on Hotels.com
Would have stayed another 2-4 weeks if they had bothered to fix the laundry facilities which were non operational the entire 10 days I stayed there
3 out of 5
by Sean from N

It was nice

Posted May 26, 2014
Place was alright. However it was hard to find fun stuff to do and it's an hour from LA. No shuttles either.