Ratings based on 339 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
76% of guests recommend
3.9 Room cleanliness
3.6 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Rose from Narooma, Australia

Worked for Us

Posted Apr 9, 2014
Pros: It was clean & comfortable and the staff ery accommodating.
Cons: Possibly use real plates and cutlery rather than the disposable stuff.
Location: 15 minute walk to Union Station & El Pueblo. Close to bus stop. Had its own car park.
The hotel was well placed for us as it had a 15 minute walk to Union Station and was close to a Dash bus stop. The continental breakfast was adequate and the staff very accommodating. Good Chinese restaurants close by for eating out as was El Pueblo for sightseeing..
5 out of 5
Recommended
for Everyone
by Dawn from Phoenix, AZ

Charming hotel in Chinatown

Posted Mar 16, 2014
Pros: Everything
Everything works; nothing is broken. There is lots to explore and good food. Staff is friendly and helpful. Rooms are comfortable.
5 out of 5
Recommended
for Everyone
by Nan from British Columbia

Great location

Posted Feb 19, 2014
Pros: Small size and in an old established area.
Cons: Do away with the smoking area that you have to navigate to get to the hotel
Location: Chinatown and metro very easy to get to.
This hotel was nicely situated in Chinatown and close to the amtrak station . Easy walking around the district and lots of good restaurants close by.
3 out of 5
Recommended
for Everyone
by Lily from Chowchilla, CA

1 night stay, had to check out early the next day.

Posted Jan 8, 2014
Pros: Convenient, close to train/buses station.
Cons: Parking access needs to be improved.
Location: Train/buses station
It was okay. Stayed 1 night only to watch the Rose Parade the next morning. We had to check out early morning.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location

Posted Jan 3, 2014
Stayed here for Rose Bowl and was handy to the Metro line. Need to rip out rest if carpet in rooms that have not yet been updated. Very musty smell.
5 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Dec 9, 2013
5 out of 5
Recommended
for Everyone
by David from Australia

Good Hotel in Chinatown

Posted Sep 29, 2013
Pros: Pleasant atmosphere. Feeling of luxury. Staff very helpful.
Location: A lot of Chinese restaurants in the area (naturally). Proximity to Gold Line light rail a definite advantage.
Stayed here for two nights at end of a 5-week tour of California and Colorado before flying back home to Australia. Quiet with good, helpful staff. Free Continental Breakfast at a cafe in the hotel arcade. Handy to the Gold Line Light Rail Chinatown Station only two blocks away and cheap to travel. Only one stop to Union Station to connect with Amtrak and other rail services including underground and also the FlyAway bus service from LAX International Airport only.
5 out of 5
Recommended
for Everyone
by Geoff from Adelaide SA, Australia

Aussie

Posted May 31, 2013
Pros: Clean and Quiet
Cons: Nothing
Location: Close to union station
fresh clean rooms, very quiet in the room we occupied. Good breakfast in the deli next door but this was in as outdoor area
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Apr 30, 2013
Decent hotel. Good location. The staff wasn't very nice. Definitely overpriced.
4 out of 5
Recommended
for Couples
by A verified traveler from Lake Elsinore

Nice

Posted Mar 4, 2013
Pros: Location
Cons: Thin walls
Location: China Town
This Best Western is in a nice central location. Unfortunately, the walls have no acoustical insulation so we could hear our neighbors talking all night.