Ratings based on 241 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from KY

Excellent staff

Posted Jun 28, 2014
Pros: Location, Breakfast, Staff
A lot of Chinese restaurants in this area, and Dahua 99 supermarket is right next to this hotel. You cannot be wrong to stay this hotel if you like Chinese culture and dishes. This Best Western PLUS hotel also provides Chinese breakfast in the morning, which is a surprise for us. Also, I'd like to mention one of its staff, Eric. He can speak both English and Chinese, and is very kind and helpful. He even printed a map to show us the nearest Karaoke Music Box!!
3 out of 5
Recommended
for Everyone
by Sharon

Okay stay

Posted Jun 10, 2014
Pros: Proximity to restaurants, clean rooms...
Cons: A little dated, but not too bad.
Was here for a single night only. Had problems with the air conditioning but thankfully, it was quickly resolved. We had a room facing the street side, which was quite noisy as there was trains and street traffic going by. The hotel caters to a largely Asian population with breakfast reflecting that. Room was clean, and not outdated as I had expected. Solid stay, but would probably stay on the other side of the hotel where the fwy was...maybe there would have been less noise.
5 out of 5
Recommended
for Everyone
by Davie from Los Angeles

JUST RELAXING

Posted Jun 9, 2014
Pros: QUIET . . .
Cons: MORE QUIET
Location: SERANITY
TOTAL SILENCE & PEACE ! ! ahhh come on i need to just Relax
4 out of 5
Recommended
for Everyone
by Ron from Philadelphia, PA

Great Location, Good Value, Will stay here again

Posted Jun 6, 2014
Pros: great location. grocery and many decent restaurants within walking distance. Easy getting on and off the freeway.
Cons: Breakfast area is usually crowded by tour bus folks. Good to assign them a specific BF time slot and notify other guests to avoid that time.
Location: Chinese grocery store and many decent restaurants within walking distance. Hotel shuttle bus to outlet mall. Need a car to do any thing else.
We have no problems during our stay. The staff are friendly and helpful to arrange two rooms next to each other for us. The location is great and the price is right. We enjoyed our stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Next to lots of taiwanese style food plaza

Posted Jun 3, 2014
Great customer service, perfect location for food lovers, very nice & clean room
3 out of 5
by A verified traveler

nice hotel, bad location

Posted Jun 2, 2014
It is too close to the freeway, which makes a lot noise in the room which can really have us rested.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location, closed to everything

Posted May 23, 2014
We like it closed to many restaurant Check in process was fast Room was clean
2 out of 5
Recommended
for Families
by Natalie from san jose

A motel reality

Posted May 17, 2014 on Hotels.com
We've been to a Best Western before and we loved it, thinking that all Best Westerns would be the same we picked this hotel. Firstly, the room was so warm and humid as opposed to the outside where it was cool. Second, the sink got backed up really quickly; although they fixed it the next morning it should not have been like that in the first place. Lastly, I understand that there is a drought ongoing but that should be no excuse to have flush the toilet 3+ times before everything eventually flushes down. It's disgusting. Not to mention that they knew we were a guest of 4, they should have provided 4 slippers. We also wanted a non-smoking room which we got but our next door neighbors (who also had a non-smoking room) left there door wide open and were smoking. What else can I say, customer service was really friendly but I will not be coming back to this hotel.
4 out of 5
Recommended
by R Cooper from Helendale

Posted Apr 30, 2014 on Hotels.com
Construction caused some inconvenience
4 out of 5
Recommended
for Families
by JJ from San Jose

clean

Posted Apr 29, 2014 on Hotels.com
We always stay on this hotel when we went to LA because room is big and clean. And, it closes to lots of good Taiwanese restaurants. The only disadvantage is it is very difficult to book.