Ratings based on 232 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from KY

Excellent staff

Posted Jun 28, 2014
Pros: Location, Breakfast, Staff
A lot of Chinese restaurants in this area, and Dahua 99 supermarket is right next to this hotel. You cannot be wrong to stay this hotel if you like Chinese culture and dishes. This Best Western PLUS hotel also provides Chinese breakfast in the morning, which is a surprise for us. Also, I'd like to mention one of its staff, Eric. He can speak both English and Chinese, and is very kind and helpful. He even printed a map to show us the nearest Karaoke Music Box!!
3 out of 5
Recommended
for Everyone
by Sharon

Okay stay

Posted Jun 10, 2014
Pros: Proximity to restaurants, clean rooms...
Cons: A little dated, but not too bad.
Was here for a single night only. Had problems with the air conditioning but thankfully, it was quickly resolved. We had a room facing the street side, which was quite noisy as there was trains and street traffic going by. The hotel caters to a largely Asian population with breakfast reflecting that. Room was clean, and not outdated as I had expected. Solid stay, but would probably stay on the other side of the hotel where the fwy was...maybe there would have been less noise.
5 out of 5
Recommended
for Everyone
by Davie from Los Angeles

JUST RELAXING

Posted Jun 9, 2014
Pros: QUIET . . .
Cons: MORE QUIET
Location: SERANITY
TOTAL SILENCE & PEACE ! ! ahhh come on i need to just Relax
4 out of 5
Recommended
for Everyone
by Ron from Philadelphia, PA

Great Location, Good Value, Will stay here again

Posted Jun 6, 2014
Pros: great location. grocery and many decent restaurants within walking distance. Easy getting on and off the freeway.
Cons: Breakfast area is usually crowded by tour bus folks. Good to assign them a specific BF time slot and notify other guests to avoid that time.
Location: Chinese grocery store and many decent restaurants within walking distance. Hotel shuttle bus to outlet mall. Need a car to do any thing else.
We have no problems during our stay. The staff are friendly and helpful to arrange two rooms next to each other for us. The location is great and the price is right. We enjoyed our stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Next to lots of taiwanese style food plaza

Posted Jun 3, 2014
Great customer service, perfect location for food lovers, very nice & clean room
3 out of 5
by A verified traveler

nice hotel, bad location

Posted Jun 2, 2014
It is too close to the freeway, which makes a lot noise in the room which can really have us rested.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location, closed to everything

Posted May 23, 2014
We like it closed to many restaurant Check in process was fast Room was clean
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and clean and friendley

Posted Apr 21, 2014
I would stay there again. That is enough said!! I would stay there again, but will never take this survey again!!
5 out of 5
Recommended
for Everyone
by Nelly from Sacramento,Ca

Nice, clean very comfortable stay.

Posted Apr 21, 2014
Pros: Cleanliness, quiet. Would definitely come back again.
Cons: Couldn't think of anything.
Location: Well we were there to attend a family funeral, didn't have time to sight see. But did go to eat out at some nice restaurants close by.
My husband and I were very impressed with the overall look and decor of this hotel. The bed was very comfortable, my husband didn't complain of having any backache of which he has trouble with.
3 out of 5
by forget

Too noisy

Posted Mar 30, 2014
Pros: Cleanliness in the room and bathroom. Bathrobe and slippers, Shower gel, shampoo and conditioner and soap dispenser are provided.
Cons: This hotel is located next to busy road, freeway, and railroad ! Traffic jam and noise is a problem. Rooms in the main building may be better?
Location: Hit the freeway, go far and avoid rush hours...and find another hotel...
Hotel is sitting next to busy freeway and train track nearby. There's at least 3 times of trains traveling at night pass midnight. Corridor facing either freeway or the busy road (construction work during my stay caused lots of noise even at night) and rooms facing the direction where the train tracks are drives you crazy. Try to ask for rooms in the main building. Our stay - Never a good night sleep. (We stayed 3 nights to visit friends and relatives.) Morning breakfast is plenty for both Asian and western favorites but in seperate rooms. Expect lots of tourists in the breakfast room. Staff is amazingly efficient - housekeeping especially - they are there most of the time. Front desk staff is always smiling and friendly. Good location since some good Asian restaurants and supermarket are nearby. This hotel should cost half the price of it listed because of the noisy railroad and freeway.