Ratings based on 1,526 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice place

Posted Jul 27, 2015
Pros: location
Cons: bedding covers. Bed itself was great.
Location: Queen Mary
Big thick comfortable top blanket was way to much for hot muggy LA area. We are not used to and don't sleep in air conditioning.. Was a miserable night.
1 out of 5
by A verified traveler

Unimpressed!

Posted Jul 22, 2015
Pros: Location
There was an electrical outage during our stay. The front desk and hotel staff were not ready for this major issue. No electricity for over 15 hours. Need I say more?
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice stay, would recommend

Posted Jul 11, 2015
Pros: good location, very clean
Hotel was very clean - lobby, corridors, room. Breakfast rm was kept clean and well stocked despite 10 people coming in all at once Room was in excellent condition, current decor Underground parking $15/night extra
4 out of 5
Recommended
for Everyone
by A verified traveler

Couldn't park

Posted Jul 7, 2015
Oops! my 10 foot tall van conversion did not fit into the parking garage, and nearby parking was either unavailable or scary. The staff was very kind in allowing me to cancel the reservation.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 30, 2015
Great location and price! Clean. Great costumer service
4 out of 5
Recommended
for Everyone
by A verified traveler from Van Nuys

Good hotel. Not so great location.

Posted Jun 29, 2015
The staff was great everyone was friendly. The neighborhood is kinda sketchy(more bums than I would like to have seen). Room was ok parking was good. Had a problem with the bed sheets and it was take care of right away so that was a plus.but should have never happened. All in all a decent hotel for the price.
5 out of 5
Recommended
for Everyone
by A verified traveler from santa rosa

Great night

Posted Jun 29, 2015
Loved the little bar across the street. Walking distance to the Pike.
5 out of 5
Recommended
for Everyone
by A verified traveler from WI

Nice hotel for convention center stay

Posted Jun 27, 2015
The hotel was only 3 blocks from the convention center. Lots of restaurants within walking distance of the hotel and convention center. Also able to walk to the beach daily (2-3 blocks away)and enjoy the beaches
3 out of 5
by A verified traveler from St Albans

Convenient position in Long Beach

Posted Jun 12, 2015
Pros: The position. Reception staff.
Cons: Fill in the poor balconies at rear and extend the rooms. Better ventilate vending/ice making room and corridor. Increase dining area
Location: A decent neighbourhood with a selection of cafes and restaurants.
First room had "balcony", a couple of feet of furnitureless concrete bounded by concrete with vista of dull grey building across alley and overlooking garbage dumpsters. Second, without balcony, overlooking central parking courtyard was much brighter, but opened onto corridor opposite vending/ice maker room pumping out extreme heat. Extras included gym, small, drab indoor pool and good computer facilities. Whilst breakfast components were generally very good, the room to consume them was grossly inadequate. Parking increased from $10 to $15 per day since we booked, but remains $10 at facilities adjacent to conference centre. The Reception team was uniformly friendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, staff very friendly

Posted Jun 10, 2015
Hotel was very clean and confortable and they offer a good breakfast. Wifi was ok. The only thing is it was far from LA downtown and Hollywood.