Ratings based on 494 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from Indio, CA

Would never stay here again

Posted Sep 14, 2014
Pros: Nothing. I would not stay again.
Cons: Everything. Staff was not friendly.
Location: The hotel was near many restaurants.
This hotel was old, dingy & musty! It was warm when I entered the room and the air conditioner did not work very well at all.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 9, 2014
Location: The location is excellent since it is next to so many restaurants and shopping.
The price was great, the staff were super helpful, and the beds were so comfortable. The breakfast every morning was a bonus.
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Clean & comfortable

Posted Sep 3, 2014
Stayed 3 nights while takin.g our daughter to Azuza Pacific and all was great.
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver, Colorado

Wonderful 5 nights

Posted Aug 27, 2014
Pros: The way they treat you from the time the front door. I
Cons: l can not think of anything that needs to be improved.
Location: Location near the freeway. Just west of the hotel are two large shopping centers. There several nice places to eat.
From the front desk to house keeping to food service. They were all very polite. We have been staying at this hotel for at least 5years at least once a year and sometimes twice a year. Their breakfasts are great!
4 out of 5
Recommended
for Everyone
by A verified traveler from TW

Smell

Posted Aug 18, 2014
Pros: Location, nice staff. Comfortable
Cons: smell of the hotel
Everything is fine except there is a strange smell in hole hotel. Very convenient location.
4 out of 5
Recommended
for Everyone
by A verified traveler from Long Island, NY

Centrally Located to Tourist Areas

Posted Aug 17, 2014
Pros: It was comfortable and convenient to most tourist attractions.
Cons: More towels in each room or thicker towels. The WiFi could be improved. Perhaps, using an exterminator might be helpful.
Location: This hotel is located on I-10. Disney, Hollywood and Burbank are 25-45 minutes away. There are some chain restaurants within walking distance.
We stayed in this hotel for 7 nights and found the room to be spacious enough for the 4 of us. The beds were comfortable and although the hotel is located close to the I-10 Freeway it was quiet at night. The free breakfast was adequate and enough to charge our batteries for the day. The pool and hot tub were clean and a pleasure to use. Just make sure to ask for extra towels at the front desk which they had no problem giving out. The staff seemed friendly and helpful. The only downfalls we had was on the 5th night when ants appeared in the room.We had no food in the room to lure them in so I notified the front desk in the morning. I was told that housekeeping would be made aware of this and only one ant was seen until we checked out. In addition, although the WiFi is free it is quite slow and only 2 people can be logged into it per room.But, overall it was a pleasant experience and I would return to this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Azusa Ca

Stay at the Best Western West Covina Hotel

Posted Jul 21, 2014
Pros: Great showers. Good breakfast
Cons: Cable TV not free. Motion lights got a little bothersome.
Location: Lots of stores near by and close to a mall.
We only stayed two nights. The maids were great and the staff helpfull. We liked their breakfast that was offered. IN ALL WE HAD A GOOD NIGHT SLEEP THERE.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean room and nice people

Posted Jul 20, 2014
Liked the work out gym had 2 queen size beds front desk guy was awesome and I will definitely keep them in mind when staying in California
3 out of 5
Recommended
for Everyone
by A verified traveler

Good price, a little bit old.

Posted Jul 7, 2014
Pros: convenience, nice price.
Cons: smell smoke/cigarette in non-smoking room.
Location: good location, easy access to food, restaurant. like 10-15 minutes drive away.
Good price, a little bit outdated inside. non-smoking room can smell smoke. Nice staff, very friendly. Not much in free breakfast. But overall, if you travel with budget, I will recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from phoenix arizona

Close to everything

Posted Jun 28, 2014
I was very pleased with the location quick access to freeway and multiple restaurant's