Ratings based on 111 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

No elevator?

Posted Jul 28, 2015
Cons: Add an elevator.
I elected to stay here as it was a bit less than the hotel I usually stay at in San Dimas. While the room was clean and the staff was great, there was no elevator to the second floor rooms. I recently had knee surgery and was a bit surprised by this. Unfortunately, all other hotels were booked and I had no choice but to stay. Ultimately, I am happy I did. Next time, I will reserve a room on the first floor.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great amenities, wonderful staff

Posted Jul 24, 2015
This was the best "user friendly" place my family has been. We were attending a wedding nearby, and we were so happy with this choice. It's close to Target, Trader Joe's, and Coffee Klatch (great coffee!). It has a pool AND a hot tub outside, which were both very clean and open long hours. They had a high chair for our use (we have a one-year-old) in the dining area, and they cook breakfast orders in addition to the usual continental breakfast, which definitely made this a huge step up. They have laundry facilities on site as well, which is pretty amazing. All staff were so nice, they brought a crib up right away when I called and extra towels and someone even helped me carry my huge suitcase upstairs! (Hubs was with the baby.) We had a great stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Brampton. On. Canada

Good hotel easy highway access.

Posted Jul 23, 2015
👍 ok. Recently renovated. More rails and shelves would be nice in bathroom
5 out of 5
Recommended
for Everyone
by A verified traveler from Springfield, OR

Great hidden gem...

Posted Jul 18, 2015
Nice family/working class hotel...very comfortable, good work space, small but classy and a first rate breakfast cooked to order. The outdoor pool, hot tub and garden space was quaint but beautiful.
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami, FL

Posted Jul 15, 2015
Clean hotel. Good hot breakfast. Friendly staff. A little far from Los Angeles.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel!!

Posted Jul 6, 2015
Pros: Location
Location: 30 min to Disney 50 min to Hollywood 1:15 to Malibu
30 min to Disney 50 min to Hollywood 1:15 to Malibu Away from the city, super clean and friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina

Fantastic

Posted Jun 27, 2015
We have had a fantastic stay at the Best Western hotel in San Dimas, California. We have already decided that we will stay here on every trip in the future. Clean, comfy, and safe. Great location. Thank you for having us!
5 out of 5
Recommended
for Everyone
by A verified traveler from north las vegas

Hidden gem

Posted Jun 25, 2015
This place has everything a big hotel chain has without the larger expense. I was very Impressed and I will definitely come again. My goto hotel when I'm in San Dimas!
3 out of 5
by A verified traveler from AG, Ca.

Clean room, terrible noise!

Posted Jun 7, 2015
Pros: The bed was comfortable.
Cons: The heating and cooling system need to be overhauled!
I had to run the air cooler because it was a warm night. All night long, the cooler would go back and forth from a rumbling sound to a loud screeching sound! It made it impossible to sleep!
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Very solid hotel with world-class staff

Posted Jun 7, 2015
I stayed at the Best Western San Dimas with representatives from my company while attending a robotics expo at the local fairgrounds. The Best Western was conveniently located, and exceeded expectations in terms of cleanliness, facilities and quality of services. However, where the hotel truly shone was in the conduct and professionalism of the staff, who helped us manage multiple large shipments that we sent to the hotel without batting an eyelid. From front desk staff to maintenance and porterage, everybody was absolutely phenomenal - would absolutely stay again.