Ratings based on 622 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

So many flaws

Posted Feb 18, 2015
Pros: Location.
Cons: So many things, but the owner would have to want to improve first.
Location: Good location near shopping and restaurants. Liquor store across street to make stay more tolerable.
Insufficient parking so you have to park away from the hotel in a public lot. Luke warm water. Less then wonderful beds. Terribly disturbing muzak playing outside. Driveway gate closed during day forcing you to go the wrong direction on Ventura and have to unnecessarily deal with crossing traffic.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice hotel convenient for my activities.

Posted Feb 15, 2015
Pros: Very convenient and very clean.
Staff was welcoming. The room was cleaned thoroughly but it took a long time. It wasn't cleaned at 3 pm when I returned to the room. However, staff cooperated and let me delay cleaning until I left 1 hour later. There was a 'ghost light' bouncing through the sconce lighting on the wall by the bed. I told the front desk about it the 1st morning and reported it again when I checked out.
1 out of 5
by A verified travelerfrom vancouver

Horrible experience

Posted Feb 7, 2015
I had the worst night of my trip at this hotel. Bed sheetings weren't clean and the continental breakfast was ridiculous with no sitting area. Overall did not enjoy it at all
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Mentor, OH

Good Value for the Money

Posted Jan 27, 2015
Pros: Cleanliness, décor, comfort, staff.
We booked a room at this Best Western because the hotels that we normally stay at were all booked. I was somewhat concerned about this given my perception of Best Westerns. We were very pleasantly surprised. It is a motor court hotel with the doors opening into the parking lot and it did not have an elevator for the second floor, but all of the rest was very good. The hotel exterior, reception area and rooms had all been redone and looked modestly upscale. Everything was clean and the staff were very friendly and helpful. It is not the Four Seasons, but you get a clean, updated room and helpful staff for substantially less!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom hilton Head SC

Good location lots of restaurants nearby

Posted Jan 20, 2015
Great staff, clean rooms, good wifi without charge. Nice breakfast included
4 out of 5
Recommended
for Couples
by A verified travelerfrom edmonton, alberta

Very pleasant hotel

Posted Jan 11, 2015
After a full day of travel and driving on busy California freeways it was a relief to have selected this gem.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 10, 2015
Great deli across the street. Hotel has close access to 101.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlanta

Nice hotel, close to West Hills

Posted Jan 3, 2015
Pros: Parking in an interior courtyard with only one entrance/exit.
Cons: Nada
Location: Near local neighborhoods if visiting friends/relatives in the area. Variety of shopping centers, big box stores.
Room was comfortable and clean, nicely furnished. Breakfast was sufficient.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Arizona

For our needs it was centrally located.

Posted Dec 30, 2014
Location: Very close to Topanga State Park for hiking!
The staff was very friendly and very willing to help us. Needed an extra room upon arrival and they went beyond what was expected for us. Being a very busy holiday weekend, they were able to find a room that fit our needs, with a smile. We were greeted each morning at breakfast with a warm greeting. Food was delicious and filling. Very satisfied with our stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Good hotel about 30 min drive to Universal area

Posted Dec 29, 2014
Pros: Clean and comfortable room. Free Breakfast and parking.
Cons: Expand breakfast area.
Location: Hotel is in close to shopping and restaurants and fast food places. Universal and LA is about 20 - 30 min commute.
Hotel is in close to shopping and restaurants and fast food places. Universal and LA is about 20 - 30 min commute. Room was clean and comfortable. Breakfast is continental and includes tea, coffee, juices, cereals, yogurt, fruits, boiled eggs, make your own hot waffles, muffins, pastries, bread and bagels. Breakfast area is small and feels crowded when it gets busy. Overall our stay was comfortable and we would stay here again.