Ratings based on 521 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
77% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from scottsdale, Az

Posted Jul 10, 2014
Pros: Not a thing
Cons: Everything
Location: Location was good, we had big plans but to upset over room.
Tried hard to get out of resvertation but couldn't. Room was hot, no air, no parking, was send down to public parking. $40. A night. Lamp was bend, no refrigerator in room, carpet dirty. We checked out next day and found another hotel
3 out of 5
by A verified traveler from CA

Posted Jul 8, 2014
Pros: Nice rooms with a nice view. Nice roof top.
Cons: Need to update the elevator.
Location: great location.
The only nice staff person was Jared ( Jaren). Mo is terrible - bad customer service and very rude. The cleaning staff is very nice and very helpful.
3 out of 5
for Everyone
by A verified traveler from Canada

Great location

Posted Jul 5, 2014
Wonderful location. Very pleasant and helpful staff. Room small clean. No air con. Good for a short stay.
2 out of 5
by A verified traveler

Posted Jun 30, 2014
Staff was okay but overall experience was bad. No AC so you have to open the window and hear all the noise from the outside so u can't really sleep, no parking so you have to park far away and wake up early to move your car so it won't get towed away and the hotel itself is messy. I won't recommend this place to anyone stay away
4 out of 5
for Everyone
by A verified traveler from M

Pleasant book near the sea

Posted Jun 27, 2014
Great location. Fun and informative staff. Close to Santa Monica Pier. Great dining spots close by- be sure to try 'The Ale House' within a 5min walking distance
2 out of 5
by A verified traveler from g

Not that clean

Posted Jun 27, 2014
Rust marks on sheets Stains allllllll over carpets all over hotel. In the room worst but stains all over hallway and stairs. Bathroom fine Mattresses very slippery on their platform. Front desk completely unhelpful. We were not warned against leaving our window open and pigeons came in and pooped all over everything. Will not return
2 out of 5
by A verified traveler from san diego

I guess you pay for location

Posted Jun 24, 2014
Pros: on the beach
Cons: everything
because everything else was horrible. for $250 a night you think they could at least have a clean hotel....
1 out of 5
by A verified traveler

Aweful! Save your $ and stay anywhere else! So Bad

Posted Jun 13, 2014
Pros: I thought it was nice to be on the strip..... Think again!
Cons: Everything! This place is not worth the hassle..
Location: If you choose to get robbed by staying here expect to spend your time fighting for things to be handled properly instead of time on the sand.
The staff is very unacommidating. They have you park your car arround the back just so you can be sardined with other guests and deffinatly have you car dinged.. Then the allow a vendor to set up his crapolla in the parking lot and he spray paints his peices in the parking lot! So the over spray gets carried on to the "guests" cars.. On top of the fact that he leaned his frame against my car and was very unappologetic, the staff reacted in just the same way. They make you pay an additional $20.00 to park there even though your staying with them. I had to fight and call the L.A P.D out to settle the matter just to I could park my car 4 blocks down and have the fee removed. I definatly would not refer this place to anyone! One staff member was very freindly and even he had mentioned in conversation, "Why in the World would you want to stay here?" Well after the experiance that we had... Now I know what he ment by that comment. Instead on a cadillac you should picture a pinto that has trouble starting up and back fires constantly! Definatly do not bring your family/ little ones here.
4 out of 5
for Everyone
by A verified traveler

Perfect location, next to a beach!

Posted May 24, 2014
The hotel was great and the only thing it lacked was an aircon unit in the room.
4 out of 5
for Everyone
by Paxton from New Zealand

A bit of Venice Beach history

Posted May 21, 2014
Pros: Cool hotel in a great location and well priced.
Cons: Carpet needs replacing and coffee and tea facilities in the rooms.
Location: Very central for the beach cities with good transport on Main Street. Bike hire facilities available 50 metres down the boardwalk.
Great location on the boardwalk. Loved the non-stop entertainment out the window, especially from the bar next door and the old boy on the boardwalk singing the songs of Keb Mo. Also a great location to get around the beach cities.