Ratings based on 457 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 20, 2014
It was wonderful! It had an old school Hollywood feel. It was an apartment feel not hotel...felt more like a home not a hotel room
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in an excellent location

Posted Sep 11, 2014
-Friendly and helpful staff -Rooms were very clean and bed was comfortable -Rooftop pool was great, very relaxing with lots of areas to get shade. -Location was perfect, close to shops and restaurants, felt very safe as we were two women traveling
Comment from Hotel Management
Sep 16, 2014 by John, Hotel Management
Thank you so much, we are delighted you enjoyed our rooms, Rooftop Pool and location. Hope we will see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel and nice view

Posted Sep 6, 2014
good service good staff comfort room I like it
Comment from Hotel Management
Sep 15, 2014 by John, Hotel Management
Dear nassar. Thank you for pointing out our good service, staff, rooms and for staying at The Chamberlain.
4 out of 5
Recommended
for Couples
by A verified traveler

Nice hotel hidden in a quaint neighborhood.

Posted Sep 4, 2014
This was my first stay and Eric at the front desk was very welcoming. He's definitely one to keep on your staff!
Comment from Hotel Management
Sep 16, 2014 by John, Hotel Management
Thank you so much. I will share your shout out with Eric, one of our stars.
5 out of 5
Recommended
for Everyone
by A verified traveler from delray beach fl

My new hotel in west Hollywood

Posted Sep 2, 2014
Very nice hotel, big rooms and very clean. Staff was very helpful and organized. Really good location.
Comment from Hotel Management
Sep 16, 2014 by John, Hotel Management
Dear Amy G. We are so glad to be your new hotel in West Hollywood. I am just thrilled you enjoyed our big rooms, great staff and location.
3 out of 5
by A verified traveler

Good location with drawbacks.

Posted Aug 27, 2014
Hotel is in a great location. My usual hotel was sold out so I tried the chamberlain. Staff was nice. Free internet. Room was big but the AC units in the my room was like a freight train. I asked them to come take a look but nothing was done. Whether there was a fix or not, they didn't share. It was hard to sleep. Lobby is decent at best. Elevators had a bad BO smell everyday. You'd think a staffer would notice & do something about it. Food was fairly bad and for the price it was disappointing. I only tried 1 breakfast. I don't think this hotel is a true 4 star.
Comment from Hotel Management
Sep 15, 2014 by John, Hotel Management
Thank you for your feedback. Disappointed we did not have the opportunity to discuss any food comments while you were on property when we could have addressed any issues.
5 out of 5
Recommended
for Couples
by A verified traveler from Sydney Australia

Hidden Luxury Gem in WeHo

Posted Aug 9, 2014
Pros: Size of the room. The pool was amazing. Location and staff.
Cons: Decor is a bit on the late 1990's style. Bizarre ornament on coffee table was gross as well as the bedside lamps (also gross)
Location: All Shopping, Hollywood attractions, clubbing and bars.
Very trendy hotel, great staff and service. We stayed 8 nights and the rooms are more studio apartment style than hotel room. Our room was very well appointed with marble bathroom, sitting area with couch and balcony. The room service was quite good for hollywood! rooms made up earlier than other hotels which is great. The rooftop pool is amazing, with view of Los Angeles and Hollywood hills it is the pick of pools for sure. There is no cost for using the large cabana beds which was a nice touch and also has a pool bar during certain hours. The Gym is good, it has smith machine and cable x over machine with a couple of treadmills. Luxury bed linen and towels as well as soaps and shampoo were replenished daily. The Hotel is spotless in the common areas including the pool, attention to detail is apparent. Hotel valet is around the standard price for WeHo but ask the reception if there are any "specials" Close to Santa Monica Bl and Sunset Bl.
Comment from Hotel Management
Aug 26, 2014 by John, Hotel Management
Thank you for your very thorough review of our hidden gem. You certainly hit on so many of the points why our guests love The Chamberlain. We hope to see you on your next visit to the US. I love Sydney.
3 out of 5
by A verified traveler from Fresno

Close to Hollywood

Posted Aug 4, 2014
Ok but bed uncomfortable. For the price I expected better.
Comment from Hotel Management
Aug 26, 2014 by John, Hotel Management
I am surprised. Our beds are new and we receive so many comments on their comfort.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2014
Overall great time. Good for friends. Close to everything.
Comment from Hotel Management
Jul 29, 2014 by John, Hotel Management
Thank you. So pleased you had a great time and enjoyed our location.
4 out of 5
Recommended
for Everyone
by A verified traveler from FL

Great location

Posted Jul 16, 2014
Well located hotel, within walking distance of sunset blvd and Santa Monica blvd. Only 3 miles from Chinese theatre and Hollywood walk of fame which is good as most tours leave from there!
Comment from Hotel Management
Jul 30, 2014 by John, Hotel Management
Dear Nikki. Thank you for staying with us. I am glad you found the location to be so convenient to everything. Many thanks for your business.