Ratings based on 770 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Peaceful hotel in a great location

Posted Jun 29, 2015
Room was quiet and comfortable while being close to many attractions. Staff was very helpful. Overall very pleased with our stay here.
Comment from Hotel Management
Jul 3, 2015 by john, Hotel Management
So delighted you enjoyed your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from vancouver

Nice hotel , great location

Posted Jun 24, 2015
Super cute hotel , spacious , comfortable room. Loved the roof top and the hotel staff is super nice . Great location !
Comment from Hotel Management
Jul 3, 2015 by john, Hotel Management
Thank you so much, have a wonderful summer.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bakersfield, CA

Great price for the location

Posted Jun 22, 2015
Had a great time there. the price was right and location was great! The staff were very friendly
Comment from Hotel Management
Jul 3, 2015 by john, Hotel Management
Glad you enjoyed your stay and location. Thanks for choosing The Chamberlain.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 21, 2015
The hotel is a little dated and tired, but the location is awesome and the rooms aerobic. The staff is amazingly helpful and friendly. They make the hotel experience worthwhile.
5 out of 5
Recommended
for Couples
by A verified traveler from Caesarea, Israel

Boutique hotel, beautiful, remote location

Posted Jun 18, 2015
Pros: Quiet, isolated
Cons: Breakfast should be more generous, air condition should be quieter
Location: It is quite residential area but beautiful
The Hotel room is amazing, although the air condition is old and noisy. The continental breakfast is on the minimalist level and not in line with the hotel level.
Comment from Hotel Management
Jul 3, 2015 by john, Hotel Management
Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Huge rooms in great location

Posted Jun 17, 2015
Pros: Room size, decor in room and in public areas. Pool deck with bar/views.
Cons: Ventilation and natural light in the room.
Location: Close to Sunset Strip -approx 5 mins walk.
Room size and decor was perfect for family of four. The additional seating area with sofa and two flat screen tv's were great and we all had some space to sit. Pool deck had great views over LA and it was a safe and easy 5 minute walk to the Sunset Strip. We were fortunate to view the fun of the Pride procession the morning we checked out. Valet parking staff were courteous and efficient-as the hotel is in a residential area, it is easier than trying to find parking, even though it does come with a cost. We loved this hotel and will not hesitate to return again. It is a cute, boutique hotel. We didn't try the bar or restaurant but it looked lovely. Check-in was smooth and friendly. Check out was also smooth and the staff member offered assistance about how to avoid the Pride street closure and peak traffic and printed a map with alternative route, which was very helpful. We were happy with the price we got through Expedia and their booking process. Thanks Chamberlain, we look forward to returning.
Comment from Hotel Management
Jul 3, 2015 by john, Hotel Management
WOW!!! Thank you for such a thorough review of our hotel and location. We appreciate you choosing The Chamberlain.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 16, 2015
Nice as always - great location - great pool - nice hidden bar area in the bistro
Comment from Hotel Management
Jul 3, 2015 by john, Hotel Management
Thank you.
3 out of 5
Recommended
for Everyone
by A verified traveler from Sydney Australia

A few problems but nice hotel

Posted Jun 15, 2015
Upon arrival I was impressed with the large and nice room I really liked it. However on the first night our toilet stopped working it wouldn't flush it was blocked so we couldn't use it. I rang guest services at 10pm and they said they would send someone right away and no one showed up so all night we had no toilet. Next morning I rang again and again they said someone would come right away and an hour later still no one came. I got quite annoyed and rang a third time and finally someone came and fixed it in 5 minutes. Also on the first night we got woken up by a large group of drunk people on the street at 3am. The hotel finally called the police after about an hour to move them on. Lastly we wanted to get the free shuttle to the Beverly Hills shopping centre and were told the shuttle driver had just left and would be back to take us... 40 mins of waiting and still no shuttle bus. Reception said he had gone quite far so they ended up getting us a taxi. Why they didn't tell us this to begin with I don't know. Overall I liked the room and roof top pool but was disappointed with the toilet incident and the fact the walls seem paper thin and allow noise into them. Also the shuttle bus not showing up was a time waster and it only takes you to the shopping centre it does not take you back.
Comment from Hotel Management
Jul 3, 2015 by john, Hotel Management
I certainly apologize for any mis-communication on our part. We take all feedback seriously. I will share your comments with the team so we can do our job better. We are only allowed by Insurance to offer drop off services, not licensed for pick up. Thanks for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from riyadh saudi.

Neat and Clean Hotel in a decent neighborhood

Posted Jun 14, 2015
The staff were helpful and friendly The rooms were up to par Amenities were working fine.
Comment from Hotel Management
Jul 3, 2015 by john, Hotel Management
Thank you....
3 out of 5
Recommended
for Business Travelers
by A verified traveler from 横浜

木造で古いホテル

Posted Jun 13, 2015
Pros: 広さ。
Cons: 防音。セキィリティ
Location: メルローズに近いので、ファッションやインテリアショップに興味のある人はいいかも。
ウエストハリウッドの便利の良い場所です。 一見、コンクリートの建物に見えますが、木造作りなので、上下の歩く音、隣の音が良く聞こえ隣の人が夜中に起きている時は気になって眠れませんでした。エアコンも壁付け(昔のウインドファン型)でうるさかった、、。 部屋が広くキングベッドルームでも3人用ソファや暖炉があり、アパートメントに暮らすような感じだと広くていいかも。ただ、バスルームの洗面台が狭く女性には厳しいかもしれません。 アパートメントのような感じで、入口も分からないくらいでした。ホテルサービスを望めません。入口にはポーターやセキュリティはいないので、安全性に少し心配になりました。 朝食はまあまま、で他のホテルよりも安く美味しかった。 パーキングが$40と高いので、レンタカー使いは辛いかも、