Ratings based on 456 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in an excellent location

Posted Sep 11, 2014
-Friendly and helpful staff -Rooms were very clean and bed was comfortable -Rooftop pool was great, very relaxing with lots of areas to get shade. -Location was perfect, close to shops and restaurants, felt very safe as we were two women traveling
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel and nice view

Posted Sep 6, 2014
good service good staff comfort room I like it
4 out of 5
Recommended
for Couples
by A verified traveler

Nice hotel hidden in a quaint neighborhood.

Posted Sep 4, 2014
This was my first stay and Eric at the front desk was very welcoming. He's definitely one to keep on your staff!
5 out of 5
Recommended
for Everyone
by A verified traveler from delray beach fl

My new hotel in west Hollywood

Posted Sep 2, 2014
Very nice hotel, big rooms and very clean. Staff was very helpful and organized. Really good location.
3 out of 5
by A verified traveler

Good location with drawbacks.

Posted Aug 27, 2014
Hotel is in a great location. My usual hotel was sold out so I tried the chamberlain. Staff was nice. Free internet. Room was big but the AC units in the my room was like a freight train. I asked them to come take a look but nothing was done. Whether there was a fix or not, they didn't share. It was hard to sleep. Lobby is decent at best. Elevators had a bad BO smell everyday. You'd think a staffer would notice & do something about it. Food was fairly bad and for the price it was disappointing. I only tried 1 breakfast. I don't think this hotel is a true 4 star.
5 out of 5
Recommended
for Couples
by A verified traveler from Sydney Australia

Hidden Luxury Gem in WeHo

Posted Aug 9, 2014
Pros: Size of the room. The pool was amazing. Location and staff.
Cons: Decor is a bit on the late 1990's style. Bizarre ornament on coffee table was gross as well as the bedside lamps (also gross)
Location: All Shopping, Hollywood attractions, clubbing and bars.
Very trendy hotel, great staff and service. We stayed 8 nights and the rooms are more studio apartment style than hotel room. Our room was very well appointed with marble bathroom, sitting area with couch and balcony. The room service was quite good for hollywood! rooms made up earlier than other hotels which is great. The rooftop pool is amazing, with view of Los Angeles and Hollywood hills it is the pick of pools for sure. There is no cost for using the large cabana beds which was a nice touch and also has a pool bar during certain hours. The Gym is good, it has smith machine and cable x over machine with a couple of treadmills. Luxury bed linen and towels as well as soaps and shampoo were replenished daily. The Hotel is spotless in the common areas including the pool, attention to detail is apparent. Hotel valet is around the standard price for WeHo but ask the reception if there are any "specials" Close to Santa Monica Bl and Sunset Bl.
Comment from Hotel Management
Aug 26, 2014 by John, Hotel Management
Thank you for your very thorough review of our hidden gem. You certainly hit on so many of the points why our guests love The Chamberlain. We hope to see you on your next visit to the US. I love Sydney.
3 out of 5
by A verified traveler from Fresno

Close to Hollywood

Posted Aug 4, 2014
Ok but bed uncomfortable. For the price I expected better.
Comment from Hotel Management
Aug 26, 2014 by John, Hotel Management
I am surprised. Our beds are new and we receive so many comments on their comfort.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2014
Overall great time. Good for friends. Close to everything.
Comment from Hotel Management
Jul 29, 2014 by John, Hotel Management
Thank you. So pleased you had a great time and enjoyed our location.
4 out of 5
Recommended
for Everyone
by A verified traveler from FL

Great location

Posted Jul 16, 2014
Well located hotel, within walking distance of sunset blvd and Santa Monica blvd. Only 3 miles from Chinese theatre and Hollywood walk of fame which is good as most tours leave from there!
Comment from Hotel Management
Jul 30, 2014 by John, Hotel Management
Dear Nikki. Thank you for staying with us. I am glad you found the location to be so convenient to everything. Many thanks for your business.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, ON, CANADA

QUIET LOCATION, IN THE MIDDLE OF EVERYTHING

Posted Jul 11, 2014
Pros: The location was great. The room was very comfortable.
Cons: Invest in quieter AC units, or perhaps, central air?
Location: Right between Santa Monica and Sunset Blvd's, and close to La Cienega, all major arteries if you have a car. The Beverly Center is a short walk away.
Wanted to stay in West Hollywood, close to my friends' house. They recommended The Chamberlain because they had stayed there when they first moved to LA. Did not disappoint. A very comfortable, well-decorated and reasonably-sized suite. It had a nice seating area to watch the 40' screen, which came in handy during the early games at The World Cup, and the king-sized bed and large pillows were very comfortable. The hotel staff was polite and helpful. Only two drawbacks: The AC unit was loud and situated above the bed, which was rather unfortunate since the only time it ran was at bedtime (during a rather muggy week). Fortunately, I can sleep through anything, so it wasn't a major inconvenience. Secondly, parking was a bit expensive and, sadly, necessary since all of the surrounding streets have permit-only parking after 7pm. Again, I was fortunate to have a free alternative since my friends were close, but if you're not so lucky, you'll be paying a pretty penny to park your car, unless you're willing to move your car around at night and again in the morning. Aside from that, the hotel itself was great.
Comment from Hotel Management
Jul 30, 2014 by John, Hotel Management
Dear Nick. So glad you found the Chamberlain to be convenient. Please thank your friends for recommending us. Yes the World Cup was so popular throughout the hotel. Everyone was glued to the TV. I really appreciate your acknowledging our team, they are terrific. Thank you for your business.