Ratings based on 507 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Come Up To Speed, PleasePosted Jan 13, 2015
Pros: Close to airport and freeways.
Cons: This survey form's text area entry behavior - full delete when trying to delete one word? REALLY Expedia Devs??
A modern hotel room should have a microwave as well as a refrigerator. Room service that delivers food items to your room should be charged to your overall room bill and paid when you check out - not while standing at the door, or by walking downstairs to swipe a credit card at the bistro kitchen (which happened here). Somehow, a cleaning agent needs to be used to prevent ants from creeping into the bathroom sink from the overflow drain, which happened here. A $200.00+ per night hotel should never have crawling critters anywhere in the rooms - EVER! Room service food items that appear on the menu should be stocked regularly to avoid being "out", which happened here.
for Everyoneby A verified travelerfrom Edm AB
Very nice place to stayPosted Dec 2, 2014
Clean, big rooms, friendly staff very accommodating. Safe and clean neighbourhood, great location to Universal, WB, and Hollywood. Amazing customer service. Will be staying again.
for Everyoneby A verified travelerfrom San Francisco Bay Area
The most accommodating hotel!Posted Nov 11, 2014
Pros: I found the employees to be exceptionally helpful and knowledgeable about the hotel and the entire Burbank/LA area. I never worried about anything.
Cons: Noise carries from bar to some rooms because of beautiful stone/tile flooring and open atrium like setting. I changed rooms. Need sound reduction.
Location: The area is nice, safe area. Taxis are always prompt. There are a zillion tours you can choose from. Many attractions nearby.
The Coast Annabel hotel was a pleasure to stay at. It is a lovely, smaller hotel that has all the amenities of a mega hotel. This includes a great, full-service restaurant, room service, nice rooms, AWESOME bathroom showers, thick, plush robes. Best of all were THE EMPLOYEES!!! Everyone was so lovely, so accommodating, friendly, and knowledgeable. You want a tour? Need a taxi? Want to change your room? No problem! Really nice people, helpful in every way...and every service I received was prompt and efficient. I would stay there again in a heartbeat!
for Everyoneby A verified travelerfrom Loughborough, UK
Lovely friendly hotel,Posted Nov 8, 2014
Pros: Everything especially the comfortable beds, location, and the staff,
Location: Situated right next to Warner Bros, Burbank town centre great for shops and restaurants, nothing really within walking distance,
Located in Burbank really close to everything, wonderful friendly staff that make you feel relaxed and very welcome, room was massive, bed was fantastic, really comfortable, free parking, the Olive's Bistro on site is lovely with again great staff, the top sirloin is to die for, we stayed in room 144 near to the bar, some nights you can hear the crowd in the bar we didn't mind it, but if you don t like to hear people having a good time this is not the room for you, the hotel has no pool, it is located at the hotel next door.
for Everyoneby A verified travelerfrom San Diego
Great hotel stay!Posted Nov 6, 2014
Pros: See above.
Arrived about 15 minutes prior to the 3 p.m. time, but I was able to get into my room right away. Terrific king-size bedroom, very comfortable and looked and even smelled like it was new or newly renovated. Nice big TV, comfortable bed and a great bathroom with a walk in shower, actually two showers -- one with the spout against the wall and another that was a waterfall showerhead. The latter proved to be very relaxing. Was just there for one night, but after getting off the 101 North, it was a few miles in, but that's great to be plenty of distance from the freeway. Didn't use the pool (which is located at its neighboring Safari Inn) or the in-house restaurant, but I was given a coupon for a free glass of wine or beer with purchase of an entree at their restaurant. Would definitely book here again!
for Couplesby A verified traveler
Clean and comfortablePosted Oct 28, 2014 on Hotels.com
We've stayed here a few times and definitely will again. The staff is very friendly. The room alway clean and comfortable. The neighborhood is pretty quiet at night, so you're sure to get a good rest. Had some great laughs with the bartender at night. But the breakfast service in the morning is slow.
for Couplesby Carmenfrom Porterville
Fabulous place to stayPosted Oct 26, 2014 on Hotels.com
We booked the standard room and was totally impressed. Normally standard rooms are pretty basic, but our room was oversized with a luxurious bed, pillows and bathroom. If I ever come back to this area, I would totally book this hotel again.
for Familiesby Yoon Heefrom Seoul
유니버설 방문시 굿Posted Oct 22, 2014 on Hotels.com
유니버설스튜디오와도 가깝고, 한인타운도 멀지 않아서 가족단위 LA여행에는 괜찮습니다. 수영장등은 없으나 이용안할거면 별 상관 없고, 침구가 아주 좋은 편이었습니다. 직원들은 아주 친절했고, 주차 무료도 큰 메리트입니다.
for Familiesby Rubenfrom Modesto, Ca
Comfortable & CleanPosted Oct 14, 2014 on Hotels.com
The hotel room was clean, had our grandson let him crawl around had to bathe him immediately his leg and hands were black. It was comfortable but i think it was too pricey!!!!
for Couplesby Nicolefrom Los Angeles
Very comfy and cozyPosted Oct 14, 2014 on Hotels.com
Had a great time. My boyfriend and I just wanted to have a mini weekend getaway. We just stayed in our room and lounged in the bathrobes and ordered room service!.