Ratings based on 432 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler

Posted Jul 28, 2014
Pros: The hotel was very pretty and clean. The bathroom was very modern and big.
Location: The hotel is very close to Warner Studios and easy access to main highways in Burbank.
The hotel was extremely nice and modern. There isn't much to do right where the hotel is located, but about 1 mile away is a nice street with restaurants and shops and a mall. Unfortunately we didn't discover it until our last night there. I wished that the hotel staff would have told us about it when we asked about places to eat.
2 out of 5
by C from California

Not worth what we paid at all!

Posted May 27, 2014
Pros: Location
Cons: Customer service
Disappointed. The room smelled of smoke even though it was a non smoking room. We used our debit card because we get cash back, and even though the room was clean and not damaged when we checked out, (they went up and checked it before they let us check out!) and the room was paid for through Expedia, they will be keeping $100 for 30 days for "incidentals"! What! We travel a lot, and we have NEVER had this happen!
4 out of 5
Recommended
for Everyone
by ana from bakersfield, CA

Pleasant staying in LA

Posted Apr 26, 2014
Pros: Comfortable rooms, breakfast.
Nice, comfortable place to stay not too far from Hollywood.
2 out of 5
by A verified traveler

Old & Dirty

Posted Apr 22, 2014
The carpet was old and dirty, when you walk on it after washing your feet your feet would get black and dirty again. There was paint peeling on the ceiling in the bathroom. The room smelled like they try to cover up cigarette smell. (Even though it was non smoking) the front desk staff had terrible attitudes. I would Never recommend this hotel nor will I stay again here.
5 out of 5
Recommended
for Everyone
by Jesse from Corona

Overall, excellent stat.

Posted Mar 31, 2014
Staff was super friendly, room was clean and comfortable, especially the pillows. Despite seeing some of the bad comments, I took a chance and was not disappointed. I recommend this hotel.
3 out of 5
Recommended
for Everyone
by Lillian from Michigan

Nice enough hotel but on a very noisy, busy street

Posted Mar 20, 2014
Nice enough hotel. Restaurant had a nice menu and friendly wait staff. Dennis the bartender was great and the bar though small had great atmosphere. The pool was small and across the street at the Safari Motel, a sister property. The small gym was also there. Admittedly our room was cluttered with suitcases and difficult to vacuum but was disappointed in bathroom cleaning. The first day I accidentally dropped lip gloss on the floor and it was still there days later when we checked out. The shuttle driver, Steve, was terrific!
4 out of 5
Recommended
by Craigo from Australia

Posted Jan 29, 2014 on Hotels.com
The Hotel was very good and the staff are wonderful. Very clean and great amenities and this area of LA is a great place to stay if you want access to Universal Studios and Hollywood.
5 out of 5
Recommended
for Everyone
by Harjinder from Harlow, Essex, UK

Lovely , quite, pleasant hotel

Posted Jan 14, 2014
Pros: The warm feeling as you enter the hotel. The staff, always happy to help.
Cons: I do not know of anything else, perhaps a pool on the premises?
Location: The hotel is near many shopping malls. Easy to get to the 3 entrances to Hollywood Hills. Universal City (great for the kids) is a short drive away.
The hotel was always clean. All the staff were friendly and always ready with a smile and a "hello". The hotel's pool was in the sister hotel, across the road. I loved the shower room. The hotels' location is very convenient. Easy access to shops, restaurants. Not far from Burbank, Glendales, Universal City (Warner brothers, Disney etc) or Hollywood. The staff are willing to do anything to make your stay pleasant.
1 out of 5
by A verified traveler from maui

Rip off

Posted Jan 14, 2014
Apartment complex remodel
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel close to Pasadena

Posted Jan 8, 2014
Pros: The bedroom was very comfortable, with great bedding and pillows. Housekeeping made me sure we had plenty of towels and supplies.
Cons: Perhaps close in the bar area a bit.
Location: We went for the Rose Bowl.
The hotel was very nice, very comfortable with a wonderful staff. My only hesitation to come back is the noise level. The Hotel is built with an open forum. The hotel bar is below and open to the lobby. It seemed to quiet down after 11:00 but it is noisy until then.