Ratings based on 427 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby Jesse from Corona
Overall, excellent stat.Posted Mar 31, 2014
Staff was super friendly, room was clean and comfortable, especially the pillows. Despite seeing some of the bad comments, I took a chance and was not disappointed. I recommend this hotel.
for Everyoneby Lillian from Michigan
Nice enough hotel but on a very noisy, busy streetPosted Mar 20, 2014
Nice enough hotel. Restaurant had a nice menu and friendly wait staff. Dennis the bartender was great and the bar though small had great atmosphere. The pool was small and across the street at the Safari Motel, a sister property. The small gym was also there. Admittedly our room was cluttered with suitcases and difficult to vacuum but was disappointed in bathroom cleaning. The first day I accidentally dropped lip gloss on the floor and it was still there days later when we checked out. The shuttle driver, Steve, was terrific!
for Everyoneby Harjinder from Harlow, Essex, UK
Lovely , quite, pleasant hotelPosted Jan 14, 2014
Pros: The warm feeling as you enter the hotel. The staff, always happy to help.
Cons: I do not know of anything else, perhaps a pool on the premises?
Location: The hotel is near many shopping malls. Easy to get to the 3 entrances to Hollywood Hills. Universal City (great for the kids) is a short drive away.
The hotel was always clean. All the staff were friendly and always ready with a smile and a "hello". The hotel's pool was in the sister hotel, across the road. I loved the shower room. The hotels' location is very convenient. Easy access to shops, restaurants. Not far from Burbank, Glendales, Universal City (Warner brothers, Disney etc) or Hollywood. The staff are willing to do anything to make your stay pleasant.
by A verified traveler from maui
Rip offPosted Jan 14, 2014
Apartment complex remodel
for Everyoneby A verified traveler
Nice Hotel close to PasadenaPosted Jan 8, 2014
Pros: The bedroom was very comfortable, with great bedding and pillows. Housekeeping made me sure we had plenty of towels and supplies.
Cons: Perhaps close in the bar area a bit.
Location: We went for the Rose Bowl.
The hotel was very nice, very comfortable with a wonderful staff. My only hesitation to come back is the noise level. The Hotel is built with an open forum. The hotel bar is below and open to the lobby. It seemed to quiet down after 11:00 but it is noisy until then.
for Everyoneby A verified traveler
MSU vs. Stanford - Rose Bowl WeekendPosted Jan 8, 2014
Pros: The quaintness of the property. The location was part of the local area & community. The food in the Olive restaurant was excellent & the bar inviting
Cons: The carpet in the room needs to be replaced.
Location: Easy access to the expressway. Close to downtown Burbank, In-N-Out Burger, Pasadena & the Rose Bowl.
Our room was ready when we arrived. Everyone was very helpful and pleasant. One day the concierge helped us with directions that were very accurate. The front desk staff very efficiently helped us with printing our boarding passes for traveling home. The bartender was great! Great service, very pleasant and poured a good drink!
for Everyoneby Narelle from Cairns, Queensland, Australia
Lovely hotelPosted Nov 19, 2013
Pros: The hotel was close to where we wanted to go. The food was great and the staff were excellent.
Cons: A guest laundry within the hotel, not next door.
Location: The Warner Brothers studio is very close and the wonderful shops of Burbank central is just unbelievable.
The room was lovely and quiet and was a smoke free room.
for Familiesby A verified traveler
Posted Nov 15, 2013
Pros: Staff was nice, friendly and helpful.
Cons: Need pool and gym and better WIFI services
The hotel is located in a great place, the bar and resturant friendly staff and great services. Housekeeping staff is great..........
for Business Travelersby Rich Moreland from washington, DC
this was my second stayPosted Nov 3, 2013 on Hotels.com
The staff is very friendly and the room most comfortable. The only downside was when we left. We had an early flight out of LAX and had to drive to the airport at 4 AM. When we went to the front desk to check out, no one was there. We looked around and finally left our keys and a note saying we were gone. Never got a receipt and no response from the hotel later. Very strange. It was like the ghost hotel :)
Recommendedby Ferdy from Switzerland
Much more than what we expect!Posted Oct 20, 2013 on Hotels.com
Nice hotel, the room are all new, urge shower, quite location! and nice welcome at the bar!