Ratings based on 406 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Old & Dirty

Posted Apr 22, 2014
The carpet was old and dirty, when you walk on it after washing your feet your feet would get black and dirty again. There was paint peeling on the ceiling in the bathroom. The room smelled like they try to cover up cigarette smell. (Even though it was non smoking) the front desk staff had terrible attitudes. I would Never recommend this hotel nor will I stay again here.
5 out of 5
Recommended
for Everyone
by Jesse from Corona

Overall, excellent stat.

Posted Mar 31, 2014
Staff was super friendly, room was clean and comfortable, especially the pillows. Despite seeing some of the bad comments, I took a chance and was not disappointed. I recommend this hotel.
3 out of 5
Recommended
for Everyone
by Lillian from Michigan

Nice enough hotel but on a very noisy, busy street

Posted Mar 20, 2014
Nice enough hotel. Restaurant had a nice menu and friendly wait staff. Dennis the bartender was great and the bar though small had great atmosphere. The pool was small and across the street at the Safari Motel, a sister property. The small gym was also there. Admittedly our room was cluttered with suitcases and difficult to vacuum but was disappointed in bathroom cleaning. The first day I accidentally dropped lip gloss on the floor and it was still there days later when we checked out. The shuttle driver, Steve, was terrific!
5 out of 5
Recommended
for Everyone
by Harjinder from Harlow, Essex, UK

Lovely , quite, pleasant hotel

Posted Jan 14, 2014
Pros: The warm feeling as you enter the hotel. The staff, always happy to help.
Cons: I do not know of anything else, perhaps a pool on the premises?
Location: The hotel is near many shopping malls. Easy to get to the 3 entrances to Hollywood Hills. Universal City (great for the kids) is a short drive away.
The hotel was always clean. All the staff were friendly and always ready with a smile and a "hello". The hotel's pool was in the sister hotel, across the road. I loved the shower room. The hotels' location is very convenient. Easy access to shops, restaurants. Not far from Burbank, Glendales, Universal City (Warner brothers, Disney etc) or Hollywood. The staff are willing to do anything to make your stay pleasant.
1 out of 5
by A verified traveler from maui

Rip off

Posted Jan 14, 2014
Apartment complex remodel
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel close to Pasadena

Posted Jan 8, 2014
Pros: The bedroom was very comfortable, with great bedding and pillows. Housekeeping made me sure we had plenty of towels and supplies.
Cons: Perhaps close in the bar area a bit.
Location: We went for the Rose Bowl.
The hotel was very nice, very comfortable with a wonderful staff. My only hesitation to come back is the noise level. The Hotel is built with an open forum. The hotel bar is below and open to the lobby. It seemed to quiet down after 11:00 but it is noisy until then.
5 out of 5
Recommended
for Everyone
by A verified traveler

MSU vs. Stanford - Rose Bowl Weekend

Posted Jan 8, 2014
Pros: The quaintness of the property. The location was part of the local area & community. The food in the Olive restaurant was excellent & the bar inviting
Cons: The carpet in the room needs to be replaced.
Location: Easy access to the expressway. Close to downtown Burbank, In-N-Out Burger, Pasadena & the Rose Bowl.
Our room was ready when we arrived. Everyone was very helpful and pleasant. One day the concierge helped us with directions that were very accurate. The front desk staff very efficiently helped us with printing our boarding passes for traveling home. The bartender was great! Great service, very pleasant and poured a good drink!
4 out of 5
Recommended
for Everyone
by Narelle from Cairns, Queensland, Australia

Lovely hotel

Posted Nov 19, 2013
Pros: The hotel was close to where we wanted to go. The food was great and the staff were excellent.
Cons: A guest laundry within the hotel, not next door.
Location: The Warner Brothers studio is very close and the wonderful shops of Burbank central is just unbelievable.
The room was lovely and quiet and was a smoke free room.
3 out of 5
Recommended
for Families
by A verified traveler

Posted Nov 15, 2013
Pros: Staff was nice, friendly and helpful.
Cons: Need pool and gym and better WIFI services
The hotel is located in a great place, the bar and resturant friendly staff and great services. Housekeeping staff is great..........
4 out of 5
Recommended
for Everyone
by Arlita from Brampton, Ont, Canada

Nice Hotel. Very clean

Posted Sep 21, 2013
Pros: We liked the cleanliness of the room. Customer service was great. Free parking and free Wi-Fi.
Cons: For the price we paid. Breakfast should be included.
Location: Location was close to Universal Studios, NBC, Warner Bros and other tourist attractions. You need a car to get to these areas.
Hotel was very clean. However the noise from the bar was very loud. You can hear it from your room at night before closing. You definitely need to rent a car. The internet has been upgraded.