“Good basic accommodation”
arrived at 8.15am due to the plane arrival time, but check in is not until 3pm. desk clerk was able to let me use their holding luggage area but as it is in the dining area had to negotiate around the other guests. as was on own didn't really want to wander too far so went next door to starbucks for around an hour as it was around 40degC and needed somewhere with air con as was melting! as I came out and was walking back past the motel, the desk clerk saw me and told me I could have my room early, no extra charge! fantastic. I did have trouble understanding his quite strong indian accent, I was prepared for american.
in the evening after sleeping off jet lag went to reception, different clerk, much easier to understand, as needed an international plug, this was not available as it had been borrowed already and not brought back. was given directions to two shops that would be able to obtain one but they had sold out. went back to the motel and found that there was a hotel pc available for use, but this was not mentioned earlier! booked a day trip to Universal Studios.
next morning got up for day trip and the previous clerk was on and he berated me for booking my trip with the other clerk as he would get the commission and not him. could have done without this.
saw the other clerk on my return and he was again wonderful and I mentioned the other guys behaviour and got an apology.