Ratings based on 299 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Quick, friendly and efficient.

Posted Jul 7, 2014
Pros: Clean and friendly
Location: Great places nerby to have dinner
Walked in.. was asked for last name.confo #.. credit card .. id... was given key and i was on my way to a comfortable clean room.. came down for a couple of drinks... front office.. was very effiecient to inform that i can pay with cash.. card or charge to room... very easy friendly sevice
4 out of 5
Recommended
for Families
by Cathy from Washington D.C.

Nice hotel close to Universal Studio

Posted Jun 24, 2014
Pros: Didn't need to get on the (always-jammed) highway to get to Universal Studio.
Cons: Must Improve -- each room is only allowing 3 devices to get on the internet! We are a family of 4 and paid a room for 4! Room towel is for 3 too.
Location: Universal Studio, shopping, restaurants
A fairly pleasant stay at this hotel. Large bathroom area and queen bed (not double like others). Clean and nicely decorated. The only problem is with the limit of three devices per room when we are a family of four. It caused quite a bit of inconvenience. When we brought the issue to the front desk, depending on who we asked, we were either told that we had to call ISP to register the fourth one, or we had no choice but limit to three.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 9, 2014
Cons: Refrigerator added
Location: Great location
Nice location for us! Staff helpful and efficient.
5 out of 5
Recommended
for Everyone
by A verified traveler

Really nice hotel!

Posted Jun 9, 2014
Pros: Everything was great.
Great staff, clean rooms, nice breakfast, quaint pool area, close to good shops and food.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 2, 2014
Awesome stay...staff was fabulous! Room was clean....
3 out of 5
by Not all bad

Smells

Posted May 17, 2014
They advertised free breakfast no free breakfast. They advertised free airport pickup no airport pickups. Great hotel staff.
Comment from Hotel Management
May 19, 2014 by Rosa, Hotel Management
Dear Smells: Thank you for choosing to stay at the Courtyard by Marriott Burbank. I would like to apologize for the miscommunication. Unlike the other Marriott brands in Burbank, we do not provide complimentary breakfast or an airport shuttle. We apologize for any inconvenience this may have caused. We hope you will give us another opportunity should you travel to Burbank in the near future.
5 out of 5
Recommended
for Everyone
by DF from tulsa

Business done locally

Posted May 12, 2014
Very good - had to be moved due to hotel being full on check in, but staffing moved very well
5 out of 5
Recommended
for Everyone
by A verified traveler

AWESOME AWESOME AWESOME !!!!!!!!!

Posted May 11, 2014
Close to shopping, freeway, and several restaurants. It was clean, modern, and staff was very knowledgeable. Thank you.
5 out of 5
Recommended
for Everyone
by Alan from Amarillo

Burbank bargain

Posted May 2, 2014
Pros: Reasonable rate, nice, clean rooms, friendly staff.
Cons: Parking. It is not horrible, but the lot fill up quickly in the evening.
Location: It's in Burbank - there are plenty of things to do in the area.
Stayed for three nights. Would do it again in a heartbeat! Very nice hotel for a reasonable rate (for California). Hotel had a pool and hot tub. Rooms were clean, and the beds were just to my liking - somewhat soft! Parking is a little hectic, and that is about the only thing that is not great about this place. A free breakfast would also be nice, but I'm not complaining too much on that. I'll be staying here next time I come back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and quiet, clean.

Posted Apr 19, 2014
It was a great place to stay close to stores. Easy access to freeway