Ratings based on 394 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Jun 29, 2015
I could not sleep for 2 night due to the noise from outside of the hotel. there is no sound proof in the room
for Everyoneby A verified traveler from Mineapolis, mn
Closed to freeway 210, shopping, and restaurantsPosted May 26, 2015
Pleasant stay/great customer service/convenient parking/great location.
for Familiesby A verified traveler from San Jose, CA
Convenient to be close to the freeway & shoppingPosted May 18, 2015
Pros: see above
Cons: see above
Location: There was nothing in the room to help us find food and things to do in the area. The front desk gave us a map when we asked tho.
We were able to do an early check-in and be on our way about the business we had. The hotel floors are warm and inviting, no odor. I feared being woken by noisy neighbors in the middle of the night but I was not, so sound reduction in the walls is GREAT! The pen at our desk did not work, but we brought others to use. Love the pull out desk and the desk chair is very comfortable. It was easy to log onto the internet and the speed was okay. Did not see directions about how to check out. We would have liked to have that ability to do on our TV and just leave the keys in the room. TV channel selection seems limited. Either that or there was just NOTHING on TV Fri and Sat nights. Bummer. Would like to have a lower dim light for the bathroom for use at night (like a small nightlight). It's such a shock to the eyes having those bright lights go on when using the bathroom in the middle of the night and also a shock to those of us still sleeping when that bright light goes on!
for Everyoneby A verified traveler from Indy
Not too badPosted May 17, 2015
It's close to the highway, depends on which side of the building you room is, it could get a little noisy, other than that, it was a rather pleasant experience. Rooms are clean and staff are friendly. Recommended!
for Everyoneby A verified traveler from detroit
Clean & friendlyPosted May 15, 2015
Super awesome hotel!! Has everything you could need. Shopping and restaurants close. Only one little drawback: the expressway is LOUD. And I mean LOUD! I'd still stay there again though.
for Everyoneby A verified traveler from California
Clean but my allergies was triggered??Posted May 15, 2015
Cons: Desk clerk courtesy.
Location: Shopping centers and food are in walking distant that was great.
I chose this place because of the no pets and no smoking policy. I have severe allergies so I thought this place sounds great. But, I sneezed all night I couldn't figure out what the problem was so I mentioned it to the desk person when I checked out. He kinda said oh and continued to check me out. I mentioned that it was something in the room because I wasn't sneezing before I entered the room. He said, " Yeah, I don't know." I said ok....
for Everyoneby A verified traveler from Temecula, CA
Clean beautiful environment.Posted May 3, 2015
Nice sitting areas, friendly staff, great view, and many restaurants within walking distance. The bottom of the door wasn't sealed right, some light could get in.
for Everyoneby A verified traveler
Posted Mar 31, 2015
Excellent service and friendly staff. Attentive to all our needs
for Familiesby Dolores from San diego
Bed is superbly comfortable.Posted Mar 30, 2015 on Hotels
I had a very comfortable stay. The bed and linens smelled fresh and clean.
for Familiesby A verified traveler
Stay at Double Tree if it's availablePosted Mar 23, 2015 on Hotels
When I booked this hotel online it indicated that a rollaway bed was an option. When we arrived, we were told that they do not allow rollaways and no additional rooms were available. This resulted in my husband sleeping on the floor. We also had 2 tickets for breakfast, but were told that I would have had to present them to the restaurant staff BEFORE we placed our order. Other than that it is a nice hotel in nice location. just need to work on customer service.