Ratings based on 257 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Elena from Apex, NC

Excellent hotel!

Posted Apr 7, 2014
Pros: Very clean. Nice view of the mountains. Offers a lot of privacy and practically noise free despite being located near a major freeway.
Cons: My room was nice, clean and in order just the way I like it. However, it was missing a slight touch of "coziness" to make it feel more like home.
Location: Conveniently located near many restaurants and main highways thus taking the guess work out of the picture and making for a more enjoyable stay.
I thoroughly enjoyed my stay at the Courtyard. Staff was very friendly, professional and helpful. Despite the construction taking place within the hotel, the grounds were kept very clean. Parking was never an issue.
Comment from
Jan 14, 2014
I am so happy that you enjoyed your stay. We hope you come and see us again once our renovation has completed. Best regards, Colleen
2 out of 5
by caesar from long beach

Unless I had to...

Posted Mar 29, 2014
If I ever stayed here again - I would ask for room without a balcony or window as you can hear everything like traffic by freeway and what is going on street level; know that whenever the person next to you slams his/her door, your entire bed will shake; and the bathroom vent goes on at 730 in the morning and goes off at 8:00 at night. Would I stay here again - unless I absolutely had to?
Comment from
Jan 3, 2014
Hello Caesar I am so sorry that you experienced problems with the noise of the freeway. We do have rooms that are quieter than others. We also have a sleep tight kit available at the front desk. Your satisfaction is important to me. Thank you for taking the time to share your experience so that we can continue to improve future guests stays. Best regards, Colleen
1 out of 5
Recommended
for Everyone
by A verified traveler

Great mountain view

Posted Mar 11, 2014
Great location, close to mayor freeways.shopping and restaurants
Comment from
Jan 17, 2014
Hello, I am happy to see that you enjoyed our location. Best regards,
4 out of 5
Recommended
for Everyone
by Paul from Schaumburg, Il

Great home base if headed to Santa Anita

Posted Mar 4, 2014
Pros: location, location, location
Location: Santa Anita race course within two mile super easy trip. Several restraint choices within block of hotel
Wet weekend in La made better thanks to friendly staff at this location.
Comment from
Jan 14, 2014
Hello Paul, As much as we needed the rain, you are right it was a Wet weekend. I am glad that our staff was accommodating. Best regards, Colleen
4 out of 5
Recommended
for Everyone
by Dan from Vancouver, BC

Good hotel, Convenient

Posted Feb 24, 2014
Pros: Free breakfast and wifi, was close to where I needed to be.
Location: Not sure, it was near a freeway, which was pretty busy all day and night. I was only there for 1 night for a meeting.
Hotel was good, updated and is in the process of more work being done to the main floor. It was convenient for me during my business trip.
Comment from
Jan 1, 2014
Hello Dan, Thank you for your kind words and comments. I hope that you are able to come and visit once our update is complete. Best regards Colleen
3 out of 5
by Jason from Scottsdale

Too close to freeway

Posted Feb 17, 2014
Pros: Location is good, but too close to freeway
I booked two rooms. One is good, the other one has noticeable road noise from I-210 all day and night. I found a dirty towel on table, it decrease its cleanliness score. The staff is rude to the old people came from overseas who may not know everything about the American breakfast culture.
Comment from
Jan 14, 2014
Hello Jason, I am so sorry that your experience at our hotel was not a good one. I discussed your comments with the leadership team. I hope that you give us another opportunity if you are ever in the area again. Best regards, Colleen
5 out of 5
Recommended
for Everyone
by Iresha

Good Location

Posted Feb 10, 2014
Pros: Close by restaurants Close to the free way - but quiet
Excellent Close to the freeway Close to restaurants Reasonable price
Comment from
Jan 1, 2014
Greetings Iresha, Thank you for taking the time to leave such great feedback on Expedia. Hope to see you again soon. Best regards, Colleen
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice accommodations. Friendly staff.

Posted Feb 5, 2014
We were in town to meet with family and found the location very central to our activities. The room, although small, was quite comfortable. Great amenities nearby. Quiet room. Lovely view of the mountains.
Comment from
Jan 2, 2014
Greetings, Thank you for taking the time to leave us a 4 star rating and such great comments. We hope that we are your first choice when you are out visiting family again. We are updating many of our already great features. Hope to see you again soon. Best regards, Colleen
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice hotel, good view of the mountains

Posted Jan 20, 2014
Good value for the money. Nice rooms and decent breakfast. Free wifi, free parking, good location. Offered little extras like free newspaper.
Comment from
Jan 2, 2014
Greetings, Thank you for taking the time to leave us a 5 star rating and such great comments. We are undergoing a refresh and hope that you come and see us again. Best regards, Colleen
4 out of 5
Recommended
for Everyone
by Ray from San Jose, CA

Run of the.mill business traveler's hotel

Posted Jan 5, 2014
Don't expect a lot of room to move around if you select a room with two queen beds. However, when I had a problem printing some tickets in the business center, the guy at the front desk went above and beyond to help me get it done.
Comment from
Jan 1, 2014
Greetings Ray, Thank you for taking the time to leave us a 4 star rating. I am so happy that you found our staff accommodating during your stay. Hope to see you again soon. Best regards, Colleen