Ratings based on 448 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 21, 2015
Pros: Everything, except the tub drain.
Cons: Other than the tub, nothing, everything else was great.
The staff was very helpful and pleasant to deal with. The room was clean and all furnishing looked "like new". The bathroom was clean, only problem we had was the tub/shower didn't drain very well. It took about an hour for the tub to drain, so the second person had to stand in the previous water while showering. We asked for the drain to be unclogged while we were out, when we came back it appeared that it was taken care of, but the next we found that it wasn't.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Great Hotels not far from Marina del Ray

Posted Apr 9, 2015
Pros: Quality of rooms, Location
Cons: Better pricing for the car park
We stayed at the courtyard last night of our trip in the west, upon arrival (1:30am after a long drive from Sedona, Arizona) we had issue with our booking as it turned up to be totally wrong, name, address, surname...literally everything! The booking was made through expedia not over the phone so there are no reasons for their central reservation to have messed this up; however thanks to the very late check out most guests were already in house and it was not too difficult for the receptionist on duty to find out reservations and amend all details. Once checked in we headed to our room which was great, very good furniture, huge size with sofa and a very big desk, if you are staying more than one night you probably enjoy these amenities more than we did. One big downside is car park which is $15 per day also for Hotel's guests ($20 for outside guests).
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 23, 2015
roomy comfy, nice modern decor. bathroom tub draining super slow. Otherwise great breakfast!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 11, 2015
Hotel overbooked our room choice but moved us the next day and provided complimentary breakfasts. Great restaurant service and good food.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Chicago, IL

Excellent Staff

Posted Mar 8, 2015
The staff at this hotel is fantastic. Christine, the supervisor, is the best! The evening bellman is personable and fun. The morning supervisor is so accommodating and friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler

All good except they just forgot to clean the bath

Posted Feb 27, 2015
Great hotel great staff very comfortable just need to clean the bathrooms better
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Murrieta, CA

Great hotel, close to everything in LA.

Posted Feb 17, 2015
Super friendly staff!! Spacious, clean rooms, great food at the bistro and breakfast buffet! ♡
4 out of 5
Recommended
for Business Travelers
by Alexandra

This traveler left a rating score only Posted Jan 27, 2015 on Hotels.com
5 out of 5
Recommended
for Students
by A verified traveler

Close to LMU

Posted Jan 23, 2015
We had a quick one night stay on our visit to LMU. Hotel staff was nice and the room was clean and comfortable. Easy walking distance to the Fox Hills Mall if you want a quick bite there. Self parking allows in-and-out privileges. I was pleasantly surprised that I wasn't charged for parking.
4 out of 5
Recommended
for Couples
by Michael

This traveler left a rating score only Posted Jan 22, 2015 on Hotels.com