Ratings based on 647 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby Guest from Minnesota
Hotel Under RenovationPosted Apr 16, 2014
This hotel is undergoing renovation. We were originally assigned to a room that had not been renovated. We told the front desk that is was not acceptable. They moved us to a renovated room, and we had a great stay as a result.
Nice staff in construction zonePosted Apr 15, 2014
Pros: Its location, proximity to my activity, and the staff.
Cons: Not being issued a room on a floor that was being renovated. I would accommodate the reservation as made; ie., two queens instead of king.
Location: I do not know, I was at a track event in a nearby town.
The hotel staff was very nice and helpful. The hotel was undergoing a lot of construction and I feel that my room was the only room on my floor in the midst of construction. When I was leaving every room I passed was being renovated and I could not help but wonder if I was assigned this room because I booked through Expedia. I have discovered, in my many hotel stays for sporting events, that when I book through a third party I end up in the older, less desired rooms despite the fact that I am paying only a few dollars less than those booking through the hotel. Hmmm..., maybe I need to book directly with the hotel. Further, my reservation clearly said two queens and I ended up with a king. I did not complain because my daughter and I were able to share the bed and we were too tired from a full day in the sun at a track meet.
for Everyoneby Stephanie from Redlands, CA
Close to Old Town PasadenaPosted Apr 14, 2014
This hotel is within walking distance of many types of restaurants and places to shop. The food in the hotel "Bistro" was fabulous and well priced. The service throughout our stay was impeccable. We had a great weekend there!
for Business Travelersby A verified traveler
Good Hotel In Old Town PasadenaPosted Apr 9, 2014
Good for business traveler. Easy in and out access and close to Old Town Pasadena.
for Everyoneby A verified traveler
Nice hotel, but...Posted Apr 9, 2014
Great amenities. Great hotel for kids with laundry and pool and breakfast area. But the hotel was under major renovation including redoing the wallpaper and rugs on our floor, which made it a huge pain in the butt. Marriott staff was polite but wouldn't apologize or help us navigate through the construction. Charged full price without even a 'sorry'. They said it was listed on the Marriott website, but I did not get the booking through Marriott! I would have liked to have known that I would be getting a nice buzz off of wallpaper glue PRIOR to checking in
for Business Travelersby Jody from Springfield, MO
RemodelingPosted Apr 7, 2014
Pros: Seminar listing
Cons: Finish the remodel
Location: Great shopping and beautiful setting.
Great staff!! Too bad they were remodeling the third floor during my three night stay. The noise was a little annoying.
for Everyoneby Don from Cleveland, OH
Close to Old PasadenaPosted Apr 7, 2014
Pros: The renovated rooms.
Cons: It's in the process. Will be very nice when completed.
Location: Only a few blocks from Old Pasadena, and in a great location for joggers.
The hotel was being upgraded while we were there. Our room had already been completed and it was VERY nice. The carpet will look very good too when complete. The hotel's proximity to Old Pasadena made it perfect for what we wanted to experience.
for Everyoneby Kathleen from Tucson, AZ
Great location.Posted Apr 1, 2014
Pros: I would stay there again.
Location: Lots! Stores, great restaurants, all within walking distance. Would definitely stay there again.
Slept well - especially if you put on the cooler/fan for white noise.
for Everyoneby Jesus from Temecula
Great location! Very clean.Posted Mar 30, 2014
Great place to stay. Staff was very responsive, friendly and helpful. Well kept hotel and super clean. Everybody including housekeeping said "good morning". Highly recommend. Location is perfect. Walked to Norton Simon and all amazing restaurants/shopping within 5-10 minutes. Very family friendly.
for Everyoneby A verified traveler
Great stayPosted Mar 22, 2014
Very comfortable beds and clean room. Lounge was roomy and inviting.
Jan 24, 2014
So very glad you were able to enjoy your stay at the Courtyard by Marriott – Old Pasadena. Thanks again for staying with us.