Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers

Reviews of Sonesta Select Los Angeles Torrance South Bay

3 out of 5
Sonesta Select Los Angeles Torrance South Bay
1925 W 190th Street, Torrance, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 970 out of 1783 reviews" "
Rating 8 - Good. 468 out of 1783 reviews" "
Rating 6 - Okay. 168 out of 1783 reviews" "
Rating 4 - Poor. 104 out of 1783 reviews" "
Rating 2 - Terrible. 73 out of 1783 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Theodore

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean, beds were comfy, and the price was right. Would definitely stay here again and recommend to others.
Stayed 6 nights in Apr 2024

8/10 Good

Annabelle

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good sized, pet-friendly clean room. However, know that Sonesta charges a non-refundable $100 fee for companion animals who aren’t service animals. This fee is somewhat buried in the fine print.
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 22, 2024
Annabelle, we appreciate your feedback and are delighted to know that you found our pet-friendly rooms to be adequately spacious and immaculate. We understand your comment about the pet-related fees and strive to be transparent about all charges. These are designed to cover the extra cleaning required and are fully explained on our booking platforms. Nonetheless, we hope this has not overshadowed your pleasant stay with us at Sonesta Select Los Angeles Torrance South Bay. We look forward to the opportunity of hosting you again in the future.

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep up the great work!!
Stayed 4 nights in Apr 2024
Response from Customer Service on Apr 22, 2024
William, thank you for your sterling remarks! It brings us joy to know that Sonesta Select Los Angeles Torrance South Bay met your expectations. Your encouragement motivates our team members to continue delivering excellent service. We look forward to your next visit!

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 19, 2024
Dorothy, it's wonderful to hear that your stay with us at Sonesta Select Los Angeles Torrance South Bay left a positive impression. We truly appreciate your high rating and we hope to welcome you again on your next visit to the area.

10/10 Excellent

Romaneska

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Customer Service on Apr 18, 2024
Romaneska, thank you so much for your high rating. Sonesta Select Los Angeles Torrance South Bay truly appreciates your decision to stay with us. We hope to see you again soon!

8/10 Good

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and safe
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 17, 2024
Darrell, it's uplifting to hear that you found Sonesta Select Los Angeles Torrance South Bay to be clean and secure. Your comfort and wellbeing are paramount to us. We appreciate your patronage and hope to serve you again in the future.

10/10 Excellent

Mario

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Amazing stay, staff was nice and polite. Breakfast was good and fast and check in and out was fast and on time. One minor detail the couch and some area of the tables had some stains but nothing too major. Overall very nice and pleasant stay
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 14, 2024
Mario, thank you for taking the time to share your experience at Sonesta Select Los Angeles Torrance South Bay. We're delighted to hear that our team members were able to provide a welcoming atmosphere, punctual service and a satisfying breakfast. We have noted your feedback about some areas needing attention, rest assured it will be addressed. We're gratified to know it was an overall pleasant stay for you. We hope to see you again on your next visit to the area.

6/10 Okay

donald

Liked: Cleanliness
Disliked: Staff & service
Just OK. Not bad.
Stayed 4 nights in Apr 2024
Response from Customer Service on Apr 20, 2024
Donald, thank you for sharing your thoughts about your recent stay. It seems like your experience was somewhat mixed, and there might have been areas where we could have done better. Nonetheless, your feedback is important in our continuous efforts to enhance our services. Thank you for staying with us. We look forward to having another chance to better serve you next time.

4/10 Poor

Angela

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No cleaning of rooms or new towels for 3 days. Even when cleaning requested, was not done. Over the period of one week, they said they would come in once. Not acceptable. Breakfast terrible. Coffee cold. No healthy options like fruit or vegetables
Stayed 3 nights in Apr 2024
Response from Customer Service on Apr 11, 2024
Angela, we're saddened to hear about the issues you encountered during your stay. It's not common for guest quarters to be overlooked in our maintenance and it's disappointing your breakfast experience fell short of expectations. We continuously strive to meet the needs of our guests and appreciate your words as they reveal areas where we could improve. Rest assured, we will address these with the relevant departments. Thank you for bringing this to our attention, we sincerely hope for the chance to provide a better experience in the future.

8/10 Good

Harley d

Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly comfortable.
Stayed 1 night in Jan 2024
Response from Customer Service on Apr 10, 2024
Harley, thank you for choosing Sonesta Select Los Angeles Torrance South Bay and sharing your feedback. We're thrilled to know you enjoyed the comfort our rooms offer. We can't wait to host you again in the near future. Safe travels.

2/10 Terrible

MJ

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Customer Service on Apr 11, 2024
MJ, we notice that your experience with us was not up to your expectations. It's always our priority to provide a pleasant stay for our guests. Please, feel free to share more about your stay, so we can understand better and work towards enhancing our service offerings. Thank you.

8/10 Good

Oluwatoyin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Apr 2024
Response from Customer Service on Apr 10, 2024
Oluwatoyin, we're thrilled to know you found your stay at Sonesta Select Los Angeles Torrance South Bay pleasant. It's wonderful when our guests enjoy the experience we strive to provide. We're eagerly anticipating your next visit.

8/10 Good

Heather

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Room was comfortable. Breakfast isn't an open bar, you just get a bagged handful of things. Not a fan of that.
Stayed 1 night in Feb 2024
Response from Customer Service on Apr 9, 2024
Heather, thank you for sharing your experience at Sonesta Select Los Angeles Torrance South Bay. We're pleased to hear our team members were of service and you found your room to be snug.We acknowledge your remark about our current format of breakfast provisions. Rest assured, we constantly review our guests' feedback to improve our services. We hope to see you again soon and look forward to the opportunity to impress you with our breakfast next time.

6/10 Okay

Roger, Houston

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 9, 2024
Roger, thank you for taking the time to rate your recent stay. We understand there was room for improvement and would appreciate if you could share any specific feedback. These insights are valuable in our quest to provide memorable experiences. We hope for a chance to serve you better in the future.

8/10 Good

Wynell, Olivehurst

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location feels like a deserted town. The hotel needs major updates the room look like they are falling apart. Our ceiling was still popcorn and it had brown stains from water damage and a large crack in it.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 7, 2024
Wynell, thank you for taking the time to share your feedback. It seems there were some aspects of your stay where we didn't meet your expectations, particularly regarding the in-room aesthetics. Please know we routinely refresh our rooms to ensure a comfortable experience for all guests. Your comments about your room's ceiling are very concerning to us and we are looking into this promptly. We strive to offer better and hope to have the chance to restore your confidence in the future.

8/10 Good

adelicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to my family very convenient
Stayed 2 nights in Mar 2024
Response from Customer Service on Apr 7, 2024
Adelicia, it's great to hear that Sonesta Select Los Angeles Torrance South Bay provided a convenient location for your visit. We pride ourselves on being a desirable choice for guests visiting family in the area. We hope to welcome you back on your next family visit.

8/10 Good

Yuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Customer Service on Apr 6, 2024
Yuki, thank you for taking the time to rate your stay at Sonesta Select Los Angeles Torrance South Bay. We are pleased to have met your expectations and hope to serve you even better next time. We appreciate your choice and look forward to hosting you again soon.

10/10 Excellent

Jaimie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 6, 2024
Jaimie, thank you for your outstanding rating of Sonesta Select Los Angeles Torrance South Bay on Expedia. We're thrilled that you had a fantastic experience. We hope to host you again in the near future for another memorable stay.

8/10 Good

Oleksandr, Santa Clara

Liked: Cleanliness, staff & service, property conditions & facilities
the sink was almost clogged. All other was nice and works properly.
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 2, 2024
Oleksandr, thank you for choosing the Sonesta Select Los Angeles Torrance South Bay and sharing your experience. We regret to hear about the setback you faced with the bathroom sink. Rest assured, we are dedicated to maintaining high standards across all areas of our service. We're thrilled to hear that all other aspects of your stay met your standard. We look forward to having you back for an even more seamless stay in the future.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 2, 2024
Ryan, thank you for choosing Sonesta Select Los Angeles Torrance South Bay and sharing your top rating. We're delighted that you found our services and amenities suitable for your needs. We hope to serve you again soon on your next visit to Los Angeles.

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, quiet, safe area.
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 1, 2024
Rafael, it's heartening to know you appreciated the tidiness of the rooms and the tranquil, secure surroundings at Sonesta Select Los Angeles Torrance South Bay. Thank you for your gracious feedback and we'd be delighted to welcome you back in the future.

10/10 Excellent

Sriram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 30, 2024
Sriram, it's delightful to hear that you found the Sonesta Select Los Angeles Torrance South Bay to be both clean and peaceful during your stay. We greatly value your positive feedback and look forward to your return in the future.

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a cozy little TV viewing area in the lobby.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 28, 2024
Terry, thank you for choosing to stay with us at Sonesta Select Los Angeles Torrance South Bay. We're delighted to hear that you enjoyed the comfort of our TV viewing area in the lobby. We strive to provide cozy and inviting spaces for all our guests. It was a pleasure to have you and we are looking forward to welcoming you back in the future.

8/10 Good

Phanice

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn't happy because the continental breakfast is not provided. Some sites states continental breakfast and it wasn't provided. This is why I gave 4 stars and not 5.
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 28, 2024
Phanice, we appreciate your feedback about the discrepancy concerning the breakfast information. We certainly strive to consistently deliver accurate details about our offerings to all guests and online platforms. Nevertheless, we're glad to hear that your overall stay at Sonesta Select Los Angeles Torrance South Bay was pleasing. We look forward to the opportunity to better serve you, possibly with a delightful breakfast, on your next visit.

8/10 Good

Lindsay, Daly City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 27, 2024
Lindsay, it's fantastic to hear that your time at Sonesta Select Los Angeles Torrance South Bay was enjoyable. We're pleased that you chose our hotel for your stay, and your 4-star rating is indeed appreciated! We hope to have the pleasure of welcoming you back in the future for an even more memorable stay.

10/10 Excellent

Anita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in is very easy and convenient. I also feel very safe. Thank you
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 26, 2024
Anita, we're thrilled to hear that your check-in process at Sonesta Select Los Angeles Torrance South Bay was seamless and that you felt secure during your stay. Your kind words are greatly appreciated. We strive to provide convenience and peace of mind for our guests. Thank you for choosing us and we hope to welcome you back soon.

2/10 Terrible

Preetkumar

Traveled with partner
Disliked: Amenities, property conditions & facilities
Property is very dirty. We checked in late almost midnight and we were so tired of 16 hours drive. We wanted to take shower, but tabs of shower tub and nobs were brown (corrosion). We wanted to warm out food but no microwave while amenities showing microwave included in all rooms. We only wanted overnight stay, but man this property is not even worth for it. We didnt ask for change of room as we wanted to sleep for few hours before our early morning flight. We spent 140 bucks for cheap old hotel(sorry motel)
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 26, 2024
Preetkumar, it's regrettable to read about the challenges you faced during your overnight stay, including bathroom fixtures and absence of a microwave which fell short of expectations. At Sonesta Select Los Angeles Torrance South Bay, we strive to ensure the comfort and satisfaction of our guests and it sounds like we missed the mark. Rest assured, we value your feedback and will strive to make improvements where necessary. We hope to have another chance in the future to provide you with the quality stay you expected.

8/10 Good

abigail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was ok
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 26, 2024
Abigail, we appreciate your succinct feedback. While it's good to learn your stay was satisfactory, we strive to provide an exceptional experience. We would be grateful if you could share more information so we can improve for your future visits. We hope to get the chance to serve you again soon.

10/10 Excellent

Edgar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone during check in was amazing, I accidentally spilled something in the dining area and got some attitude from one of the workers but overall it was great.
Stayed 4 nights in Mar 2024
Response from Customer Service on Mar 26, 2024
Edgar, it's pleasant to see that your check-in experience at Sonesta Select Los Angeles Torrance South Bay was exceptional. It truly is our team members' priority to create a welcoming environment for our guests. Apologies for any perceived misunderstanding in the dining area. We aim for all interactions to be of the highest quality and will use your feedback to ensure future improvements. It seems, despite this, you found your stay overall to be enjoyable, which is wonderful news! Looking forward to welcoming you back.

8/10 Good

Adolfo

Stayed 5 nights in Mar 2024
Response from Customer Service on Apr 14, 2024
Thank you for the 4-star rating, Adolfo!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Sonesta Select Los Angeles Torrance South Bay. Thank you again for sharing!

8/10 Good

Jiarui

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need some improvement for sound barrier, I saw on the google reviews that said rooms next to the highway tend to be loud so I upgraded to pool view room, however even the basic sound proofing was missing, I could hear next door talking, not even loudly, just normal volume, even my home walls have better sound proof than this.
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 24, 2024
Jiarui, thank you for sharing your feedback. It's disappointing to hear about the noise level in your room. We continually strive to improve and your feedback can help us address areas requiring enhancement. We hope your next stay will be more peaceful and enjoyable.

8/10 Good

Vickey

Liked: Cleanliness, property conditions & facilities
Like property
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 22, 2024
Thank you for the 4-star rating, Vickey!It's great your time at Sonesta Select Los Angeles Torrance South Bay was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

8/10 Good

Jerome, Carson

Stayed 1 night in Mar 2024
Response from Customer Service on Mar 22, 2024
Jerome, thank you for your recent stay at Sonesta Select Los Angeles Torrance South Bay. We're pleased to see that you've had a positive experience and appreciate your rating. We hope to welcome you back in the near future for an even better stay.

10/10 Excellent

Joseph

Stayed 2 nights in Mar 2024
Response from Customer Service on Apr 10, 2024
Joseph, it's wonderful to know that you had an enjoyable stay at Sonesta Select Los Angeles Torrance South Bay. It would be a pleasure to welcome you back in the future. Thank you for choosing us.

6/10 Okay

Debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the time Sonesta is great. I asked about a balcony but I was told none were available. She found a patio which I said great. I'll pay for that upgrade. The patio consisted of 3 cement squares that you couldn't even put a chair on. Not happy but I dealt with it. The next night we were given a real balcony and all was well.
Stayed 1 night in Feb 2024
Response from Customer Service on Mar 20, 2024
Debra, we appreciate your feedback and your loyalty to our locations. We're glad to hear your stay improved with the balcony adjustment. We aim to provide the best room configurations and are constantly working on improvements. We'd love to see you back on your next visit and promise to strive for your complete satisfaction.

2/10 Terrible

Geraldo R

Stayed 1 night in Mar 2024
Response from Customer Service on Apr 8, 2024
Geraldo, it is regrettable to hear that your stay didn't meet your expectations. Rest assured, your feedback is very important to us as we constantly aim to better our services and offerings. Thank you for staying with us. We look forward to having another chance to better serve you next time. Safe travels.

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean, safe area. Decent parking. Nice staff.
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 19, 2024
Rafael, it's wonderful to hear your stay at Sonesta Select Los Angeles Torrance South Bay exceeded expectations in terms of cleanliness, security and parking availability. We're particularly delighted that our colleagues were able to play a big part in making your visit a memorable one. Thank you for your review. We hope to see you again in the near future.

6/10 Okay

Jonel

Stayed 4 nights in Mar 2024
Response from Customer Service on Apr 6, 2024
Thank you for taking the time to share your feedback, Jonel.While we're glad to hear you found your stay to be agreeable, we regret to hear your experience with us was anything less than perfect. We've shared your feedback with the appropriate members of our team and look forward to hosting you again so that we can share a more positive stay with you.

10/10 Excellent

Gianni Amya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is exactly what we needed free parking on site and a very clean area!
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 16, 2024
Gianni, we're delighted to hear that Sonesta Select Los Angeles Torrance South Bay served your needs well with our complimentary on-site parking and immaculately clean premises. We hope to welcome you back in the future.

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 16, 2024
Thank you for the 4/5 rating, John!We are excited to see that you had an enjoyable experience at Sonesta Select Los Angeles Torrance South Bay. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!

10/10 Excellent

Tamie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved my stay here.
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 19, 2024
Tamie, it's great to hear how much you loved your stay at Sonesta Select Los Angeles Torrance South Bay. We truly value your feedback and look forward to welcoming you back in the near future. Safe travels!

8/10 Good

MONALETTE

Stayed 2 nights in Mar 2024
Response from Customer Service on Apr 2, 2024
Monalette, it's fantastic to hear that your stay at Sonesta Select Los Angeles Torrance South Bay was generally enjoyable. We appreciate your feedback and hope to have another opportunity to serve you in the future.

6/10 Okay

Carlos

Liked: Staff & service
Yea
Stayed 1 night in Feb 2024
Response from Customer Service on Mar 11, 2024
Carlos, we appreciate you taking the time to share a review. It seems like your stay was satisfactory but could've been enhanced. Don't hesitate to share any specifics so we can strive to improve and make future stays exceptional.

8/10 Good

Bryan

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
No ay acseso de limpieza en tu cuarto x dos días quedándote y el desayuno fue muy sencillo
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 11, 2024
Bryan, agradecemos tus comentarios sobre tu reciente estadía en Sonesta Select Los Angeles Torrance South Bay. Es evidente que le preocupaba el ciclo del servicio de habitaciones y la sencillez del desayuno. Nos esforzamos continuamente por mejorar la experiencia de nuestros huéspedes. Sus comentarios nos ayudarán a realizar las mejoras necesarias para futuros visitantes. Gracias por su tiempo y por compartir sus observaciones.

10/10 Excellent

Maria Del Rosario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the mobility shower. Did not like that there isn't any USB outlets to charge cell phones.
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 10, 2024
Maria Del Rosario, our team at Sonesta Select Los Angeles Torrance South Bay appreciates your high rating and is glad you appreciated our accessible features. We've noted your feedback about the availability of charging outlets, and assure you that this will be considered in our ongoing effort to improve guests' experiences. Looking forward to serving you again in the future.

10/10 Excellent

Kishwar

Stayed 1 night in Mar 2024
Response from Customer Service on Mar 30, 2024
Thank you for the amazing rating, Kishwar!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Sonesta Select Los Angeles Torrance South Bay soon!Thanks again for leaving your feedback!

10/10 Excellent

Grace

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, great staff. Thank you!
Response from Customer Service on Mar 4, 2024
Grace, we are delighted to hear you enjoyed your stay at Sonesta Select Los Angeles Torrance South Bay. Our team members were pleased to provide you with excellent service. Thank you for choosing us, we look forward to your return.

8/10 Good

ANITRAA, LOS ANGELES

Walls at thin. Balcony furniture is filthy. Good area close to things, heated pool.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 4, 2024
Thank you for sharing your feedback. We regret to hear that the condition of the balcony furniture didn't meet your expectations, and we take your comment seriously. On a brighter note, it's great that you appreciated our prime location and enjoyed the heated pool. At Sonesta Select Los Angeles Torrance South Bay, we continuously strive to fulfil our guest's needs. We hope to have the chance to welcome you back.

6/10 Okay

Howard

Traveled with partner
Liked: Property conditions & facilities
Initial check-in desk clerk was brusk, and not friendly. Room was ok but unclean. Bathtub had been painted and the paint was peeling off. The do-not-disturb sign was on the floor and when I picked it up, there was a pubic hair stuck to it. That was gross. The sofa in the room and the pillows on it were heavily stained. So we didn’t sit on it. The coffee machine in the room was missing the tray that holds the coffee. So we had to hold the coffee pod in place while the machine did its thing. There was only 1 coffee cup in the room with 2 registered guests so 1 of us went without coffee. With so many other options I probably wouldn’t stay there again
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 4, 2024
Howard, your feedback is appreciated. We regret to hear about the hurdles you faced during your stay, particularly the issue with cleanliness and coffee facilities in the room. We pride ourselves on providing a comforting environment and we apologize if this was not your experience. Rest assured, the points you brought up have been noted for improvement. However, we're disheartened to learn that you're considering other options and we hope to have a chance to regain your confidence in the future.

10/10 Excellent

Hans

Stayed 2 nights in Feb 2024
Response from Customer Service on Mar 4, 2024
Thanks for the outstanding rating, Hans!We're delighted your time at Sonesta Select Los Angeles Torrance South Bay was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.