Ratings based on 362 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
85% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tacoma, WA

Posted Mar 23, 2015
It was very nice and the shuttle to the cruise terminal was an added bonus.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles, CA

San Pedro Stay

Posted Mar 14, 2015
Pros: I loved the bed and the view of the harbor. The Bathroom was also very roomy and pleasant.
Cons: I think the Elevators need to be updated. there were a few occasions where they weren't working and I was pressed for time since i was in a wedding.
Location: I went to Michael's Tuscany lounge, it was nice but a little Pricey. The bar at the hotel was also really good and was open late and had Karaoke too.
I checked into my hotel earlier then anticipated and the hotel was very accommodating for it. The Staff was very friendly and helpful. Someone at the bar some how was able to charge their order to my room with out me knowing that i didn't like, but the staff was able to track down the order and verify that it wasn't my signature or name and took the bill off my room. Besides the elevators breaking down every couple hours, i had a fairly pleasant stay with this Hotel, i would stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 3, 2015
Nice place only complaint would be size of the room and dated decor in rooms. Staff very friendly and helpful
1 out of 5
by A verified traveler

Posted Feb 19, 2015
ルームメイクの時間が不規則で、部屋にいて仕事をしながら、いつ来るのか見込みができないので、心理的に不安であった。
4 out of 5
Recommended
for Personal Event
by GARYfrom calgary

good

Posted Dec 20, 2014 on Hotels.com
stayed for 3 night while getting a tattoo at time line tattoo by bob tyrrell and stayed at crown plaza hotel and was very pleased from canada
5 out of 5
Recommended
for Everyone
by A verified travelerfrom LA

Convenient to Harbor

Posted Dec 13, 2014
Pros: Location
Cons: Additional guest parking
Location: Merchant Marine Memorial and Maritime Museum is a block away
I stay here often and always get a good room that is clean.
Comment from Hotel Management
Jan 23, 2015 by Sales Team, Hotel Management
Hello Dave, Thank you for your feedback; we take our guest feedback comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff and location. Hope to serve you again soon. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified travelerfrom ottawa, ontario

Clean and comfortable. Very close to port

Posted Dec 7, 2014
Pros: Clean, friendly staff. Good restaurant
Cons: Don't know
Location: Close to port. Not sure about shopping area
Everything was great we have no complaints at all. Close to port with a great shuttle service. Good restaurant on premises Will definitely stay there on a return trip
Comment from Hotel Management
Jan 23, 2015 by Sales Team, Hotel Management
Dear Guest, Thank you for your feedback; we take our guest feedback comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff and location. Hope to serve you again soon. Sincerely,
5 out of 5
Recommended
for Business Travelers
by Johnfrom John & Paula Temecula, CA

Beautiful Stay in San Pedro

Posted Dec 3, 2014 on Hotels.com
This was a beautiful hotel with the most helpful staff. They were stuck working on Thanksgiving and made sure that we were enjoying the holiday. The hotel was spotless, very comfortable and had a beautiful view of the LA Harbor, across to Long Beach and the Pacific Ocean. We will definitely stay at this hotel the next time we are in San Pedro!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Nice ,clean, comfortable hotel with good service.

Posted Nov 8, 2014
Cons: The breakfast was a little disappointing.
Nice hotel situated close to the harbour, business centre available for internet etc. and a shuttle bus service in the 5 mile radius of the hotel which was a bonus.
Comment from Hotel Management
Jan 23, 2015 by Sales Team, Hotel Management
Thank you for taking the time to write a review on Expedia. Your feedback is crucial and serves a great importance to our ever-going mission for continuous improvement. . We appreciate your nice comment regarding our staff and location. Hope to serve you again soon.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom SF bay area

Close to the Cruise ship dock and Ports O 'call.

Posted Oct 26, 2014
Pros: Free self-parking downstairs
We just stayed one night before the cruise ship left..... It was comfortable and convenient. Would stay there again.
Comment from Hotel Management
Jan 23, 2015 by Sales Team, Hotel Management
Dear Guest, Thank you for your feedback; we take our guest feedback comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff and location. Hope to serve you again soon. Sincerely, Sales Team