Ratings based on 2,146 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom sydney

Close to airport. Good for transit.

Posted Mar 27, 2015
Pros: Location. Close to the airport and staff.
Cons: The hotel rooms need renovating. Mainly the carpets. And the noise.
Location: Not sure about the thongs to do as it a stop over for a night.
Foul smell in the room. Probably from the carpet. Good staff at front desk who changed the room on complain. Do not mind the aircraft noise but noise from people talking could be heard all night. Also music from piano could be heard all night. I do not know where It came from. Could not sleep all night.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boca Raton, FL

Comfort after a hard day!

Posted Mar 26, 2015
Crowne has always been a great hotel for me! Staff at check in extremely professional, room clean and very nice Bed extremely comfortable Powerful shower Bar, Reataurant very pleasant and an amazing sushi place, a little expensive but with an amazing chef!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom WA

Nice hotel

Posted Mar 25, 2015
Location: LAX is a bit out of the way, and LA is very spread out. Make sure to get a car if you plan on touring the city from here.
Stayed here on a short getaway to LA. The airport is slightly out of the way, but for the price, it was worth driving to our destinations around the city. Hotel was nice, clean and comfortable. I had previously stayed at the Hilton LAX, and I found the Crowne Plaza LAX to be a bit more updated, and the staff friendlier.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Austin, TX

Fantastic place close to the airport!

Posted Mar 24, 2015
Great hotel minutes from airport and Venice Beach! Clean room, comfortable bed, and great staff!
2 out of 5
by A verified travelerfrom TEXAS

Stay here if you want to be treated like a FOOL

Posted Mar 24, 2015
Pros: NOTHING
Cons: EVERYTHING
Location: AIRPORT
EXTREMELY UNPROFESSIONAL STAFF BY THE DISCLAIMER BELOW , I CAN'T USE PROFANITY OR INSULTS, THEREFORE, YOU GET NO DETAILS ABOUT THIS STAY. If you plan on sending out your standard "Oh, I'm SORRY response" please don't. I won't take it as an apology, I'll take it as a CONFESSION. When a Guest comes to the Front Desk, with a PROBLEM that happened every day for 4 days, and you simply turn your back and while walking away, you tell a trainee to handle the unhappy Guest, and the trainee gets it wrong. WHAT A JOKE . UNPROFESSIONAL Maybe you should train your employees HOW to do their jobs.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom meryland

Good and clean

Posted Mar 22, 2015
Not bad.nice and clean.right by the LAX .only thing I didnt like is paid parking
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Paris, TX

Great hotel next the the airport

Posted Mar 21, 2015
I absolutely loved everything about this hotel except for having to pay for parking daily. The rooms, staff, and amenities were fabulous. It far exceeded my expectations and would recommend to anyone. I will definitely be staying here again.
3 out of 5
by A verified travelerfrom UK

Mixed results at Crowne Plaza LAX.

Posted Mar 21, 2015
Pros: Modern facilities and convenient location . Good bar adn food locations v expensive gift shop 10 $ for 3 candy bars! Restaurant expensive as well.
Cons: Parking was expensive , ticket system did not work, walk from hotel made me nervous at night Pay for wifi printer in hall
Location: Noisy unless ear plugs. Lots to do but need a car . a business centre and area
A well finished hotel with mostly nice staff but some poor experiences Could not get wi fi working at first, and trouble with heating air con fixed. also parking was 20 dollars a day and a walkl from the hotel not well lit felt nervous at night. Also a great deal of problems 3 with parking gates adn tickets needs changing Staff in restaurant did not think i had filled in bill properly and chased me but i had paid properly
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Reno, NV

Posted Mar 18, 2015
I stay at the Crown Plaza often because of: *location - good access to LAX *pricing - great rates *food - very good selectioin *staff - friendly and most hospitable
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ontario Canada

Posted Mar 16, 2015
Location: Easy access to the LAX airport.
We only stayed one night as we were leaving for home the next day. however when we arrived we were very short on time due to a dinner reservation and heavy traffic getting there at rush hour. The staff were very helpful in getting us to our room quickly and let us keep our rental car close by to allow for a quick cleanup and change of clothes. The service at this place is exceptional.