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Rating 10 - Excellent. 984 out of 2284 reviews" "
10 - Excellent
984
Rating 8 - Good. 617 out of 2284 reviews" "
8 - Good
617
Rating 6 - Okay. 347 out of 2284 reviews" "
6 - Okay
347
Rating 4 - Poor. 162 out of 2284 reviews" "
4 - Poor
162
Rating 2 - Terrible. 174 out of 2284 reviews" "
2 - Terrible
174
8.2/10
Cleanliness
8.4/10
Staff & service
7.2/10
Amenities
7.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Good
Everardo
Traveled with family and small children, Traveled with family
My family definitely enjoyed the stay, will definitely consider as an option for future visits. Check in was quick and painless, I did use Expedia as to make the reservation (probably made it more efficient). The staff were very friendly, knowledgeable and helpful.
Everardo
Stayed 1 night in Apr 2024
Response from The Glendale Express Team on Apr 23, 2024
Hi Everardo,Thank you for leaving us a review. We are thrilled you enjoyed your stay with us and hope to welcome you back in the future!
10/10 Excellent
Limor, North Hollywood
Apr 22, 2024
Liked: Property conditions & facilities
Limor
Stayed 1 night in Apr 2024
Response from The Glendale Express Team on Apr 23, 2024
Hi Limor,Wow thank you for leaving us a 5 out of 5 review! We appreciate your feedback and hope to welcome you back in the future!
6/10 Okay
Jenri Alejandro
Traveled with family
Apr 22, 2024
Friendly staff.
Jenri Alejandro
Stayed 1 night in Apr 2024
Response from Lala on Apr 23, 2024
Thank you for your review. We're glad to hear you found our staff friendly. Your feedback helps us improve.
Response from The Glendale Express Team on Apr 23, 2024
Hi Jose,Thank you for leaving us a review on your stay here with us. We are sorry we did not meet your expectations and hope to get a chance to better serve you in the future.
did not like how you use you phone to have tv . not all people grow up or know how this techknowledge works . so we had no tv
Richard
Stayed 2 nights in Apr 2024
Response from The Glendale Express Team on Apr 21, 2024
Hi Richard,Thank you for leaving us a review on your stay with us. We apologize for any inconvenience caused by our TV system. We'll work on improving accessibility for all guests. We hope to get a chance to serve you better next time.
Response from Glendale Express Hotel on Apr 19, 2024
Fabiola, Thank you for taking the time to leave a review. We hope to welcome you back in the near future.Kind regards
10/10 Excellent
Cecil, Texas
Apr 17, 2024
Liked: Cleanliness, staff & service, amenities
The rooms are definitely dated but they were clean, spacious and quiet. The hotel needs a little TLC here and there but it’s appealing quirkiness, clever design touches, great location and convenient parking help this optically challenged duckling rise above budget crowd!
Cecil
Stayed 3 nights in Apr 2024
Response from The Glendale Express Team on Apr 18, 2024
Hi Cecil,Thank you for taking the time to leave us a review on your stay. We appreciate your feedback and hope to welcome you back with us in the future!
Microwave in the room would have been good. I asked for bath towels which was not delivered
SRINIVAS MURTHY
Stayed 2 nights in Apr 2024
Response from The Glendale Express Team on Apr 17, 2024
Hi Srinivas,Thank you for leaving us a review on your recent stay here with us. We provide a microwave in the lobby for our overnight guests. We will be addressing the towel issue promptly to enhance our guests' experience. Thank you for bringing it to our attention.
6/10 Okay
Hitoshi
Traveled with family
Apr 16, 2024
Convenient area
Hitoshi
Stayed 1 night in Apr 2024
Response from The Glendale Express Team on Apr 17, 2024
Hi Hitoshi,Thank you for taking the time to leave us a review on you stay and experience her with us we appreciate your feedback and hope to welcome you back with us in the future!
8/10 Good
Adrian
Traveled with partner
Apr 16, 2024
Liked: Cleanliness, staff & service, amenities
Everything was fine, but conditions of the room and property in general were deteriorated, not as shown in the pictures.
Adrian
Stayed 1 night in Apr 2024
Response from Glendale Express Hotel on Apr 17, 2024
Adrian,Thank you for taking the time and leave a review. We value your feedback and use it to better our guest experience. We hope to welcome you back in the near future.Thank you
First very old facility
Next no television available
Third very noisy ac
Fourth very hard beds
Paul
Stayed 2 nights in Apr 2024
Response from The Glendale Express Team on Apr 14, 2024
Hi Paul,Thank you for leaving us a review on your recent stay with us. We appreciate your feedback. We apologize for the inconvenience you encountered during your stay here with us. That is definitely not the experience we like to deliver to our guests. We hope to have a chance to serve you better in the future!
Response from The Glendale Express Team on Apr 13, 2024
Hi Xuemin,Thank you for taking the time to leave us a review on your recent stay with us. We appreciate your feedback and hope to welcome you back with us in the future!
I got hurt and they weren't concerned enough to send me to the hospital. They only have junk for for breakfast...I couldn't eat anything because of the high amounts of sugar in everything. I am diabetic. I would have gone to the hospital but I didn't have any money to pay for it.
Julia
Stayed 1 night in Apr 2024
Response from Lala on Apr 13, 2024
We're deeply sorry to hear about your experience. Your safety and well-being are our top priorities, and we apologize for any oversight in addressing your concerns. We'll review our protocols to ensure better assistance in the future.
10/10 Excellent
madison
Apr 11, 2024
Liked: Cleanliness
madison
Stayed 1 night in Apr 2024
Response from Glendale Express Hotel on Apr 13, 2024
Madison, Thank you for your review. We hope to welcome you back in the near future.Thank you
It is close to the freeway, convenient to go anywhere, and not too noisy. There is a swimming pool, which is free for guests. My daughter loves swimming, so she was very excited when she saw the swimming pool. The exhaust fan in the shower room is not working. This is my least favorite. Since I rarely stay in the room, I didn't call for maintenance.
Xiaolan
Stayed 2 nights in Apr 2024
Response from The Glendale Express Team on Apr 11, 2024
Hi Xiaolan,Thank you for taking the time to leave us a review on your stay and experience here with us. We appreciate your feedback and hope to welcome you back in the future!
6/10 Okay
Yuliana
Traveled with family
Apr 10, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom vent very dirty . Bathroom lighting was broken . Wall papper in room looked bad /dirty.
Yuliana
Stayed 1 night in Apr 2024
Response from The Glendale Express Team on Apr 10, 2024
Hi Yuliana,Thank you for leaving us a review on your recent stay with us. We truly value your feedback and hope to get a chance to better serve you in the future!
If you’re trying to stay here for a romantic getaway, skip it. If you’re here for a birthday bash celebration, skip it. If you’re here to save as much money on a hotel for a night, it’ll do. The hotel looks better from the other side than the inside of the rooms. Just walking to our hotel room seemed scary and concerning. The hotel is like half done half not? It’s very odd that it isn’t up to an average standard at least. The room inside was the basic of the basics. Nothing nice or glamorous. The wallpaper is peeling almost everywhere and the decor is sad. The carpet had burn marks in it when we got there. The room was a nonsmoking room but somehow smelled of cigarettes and weed. The towel had hair on it as well. Overall, it isn’t as nice as it appears on the pictures listed. I’m bummed that I felt this way walking inside and seeing/smelling this after a long day. Staff was nice and helpful. But overall, skip it if I were you.
Kelly
Stayed 1 night in Apr 2024
Response from The Glendale Express Team on Apr 10, 2024
Hi Kelly,Thank you for leaving us a review on your recent stay with us. We appreciate your feedback and apologize for not meeting your expectations.
8/10 Good
Monica
Apr 8, 2024
Liked: Cleanliness, staff & service
Monica
Stayed 3 nights in Apr 2024
Response from The Glendale Express Team on Apr 10, 2024
Hi Monica,Thank you for taking the time to leave us a review. We appreciate your feedback and hope to welcome you back!
8/10 Good
Jasmin
Traveled with partner
Apr 8, 2024
Liked: Cleanliness, staff & service, amenities
Loved my stay. The hotel rooms looked more dated on the inside but it was very clean! I will for sure be back!
Jasmin
Stayed 1 night in Apr 2024
Response from The Glendale Express Team on Apr 10, 2024
Hi Jasmin,Thank you for leaving us a review on your stay here with us we appreciate your feedback and hope to welcome you back with us in the future!
6/10 Okay
Alicia
Traveled with partner
Apr 6, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
There was no parking and the room wasn’t that nice.
Alicia
Stayed 1 night in Mar 2024
Response from Glendale Express Team on Apr 6, 2024
Hello Alicia,Thank you for sharing your feedback, sorry you couldn't find parking space, but we do have three parking lots to park for future reference. Once again we do apologies for not meeting your expectations, but we hope you come visit again for a better experience.Kind Regards,
10/10 Excellent
Lelia, Reno
Traveled with family and small children, Traveled with family
Property was lovely and we had a great stay. The staff was amazing and our kids definitely enjoyed the pool. Only issue we had was the people in the room next to use were smoking weed. We don’t have issues with people smoking week but do have issues when the smoke makes it into our room where we have children. Not the hotel’s fault and they did what they could to deal with the issue. All in all a great play and we look forward to staying there again.
Lelia
Stayed 4 nights in Apr 2024
Response from Glendale Express Team on Apr 6, 2024
Hello Lelia,Thank you for taking the time to share your experience! Our team is happy to know you treated with great care and hope to see you again next time!Kind Regards
6/10 Okay
Mirla
Traveled with family and small children
Apr 4, 2024
Disliked: Property conditions & facilities
Affordable
Close to attractions in LA
Disliked : old bldg , foul smell in rooms, probably due to it being an bldg
Really like the area, therefore hopeful they will invest into remodeling
Mirla
Stayed 2 nights in Apr 2024
Response from Glendale Express Team on Apr 5, 2024
Hello Mirla,Thank you for your feedback. We hope to see you again next time!Kind Regards,
8/10 Good
jamie
Traveled with family
Apr 4, 2024
Liked: Cleanliness, staff & service
Staff very friendly. Rooms were clean. Good location and felt safe. Under renovation.
jamie
Stayed 1 night in Mar 2024
Response from Glendale Express Team on Apr 5, 2024
Hello Jamie,Our team is happy you enjoyed your stay! Your feedback is greatly appreciated. We hope to see you again soon!Kind Regards,
2/10 Terrible
Sandra
Traveled with family and small children, Traveled with family
This property is a dump and didnt even have the rooms we reserved.
Sandra
Stayed 1 night in Mar 2024
Response from Glendale Express Team on Apr 5, 2024
Hello Sandra,Thank you for sharing your feedback, your opinion is valued and will work harder next time to gain your trust. We hope to see you again.Kind Regards,
Really good for the price. Lots of activities and places to visit close by. Lots of room in the parking lot.
Hanna
Stayed 1 night in Apr 2024
Response from Glendale Express Hotel on Apr 4, 2024
Hanna, Thank you for taking the time and leaving a review. We are glad to hear you enjoyed your stay. We hope to welcome you back in the near future.Thank you
10/10 Excellent
marco and elizabeth
Apr 3, 2024
Liked: Amenities
It was safe
marco and elizabeth
Stayed 1 night in Jan 2024
Response from Glendale Express Hotel on Apr 4, 2024
Marco, We are glad to hear you enjoyed your stay. We hope to welcome you back in the near future.Kind regards
10/10 Excellent
Rafael Marques
Traveled with family
Apr 3, 2024
Liked: Cleanliness, staff & service, amenities
Perfect
Rafael Marques
Stayed 2 nights in Feb 2024
Response from Glendale Express Hotel on Apr 4, 2024
Rafael, Thank you for your review. We hope to welcome you back in the near future.Kind regards
10/10 Excellent
Ovidio
Apr 3, 2024
Ovidio
Stayed 2 nights in Mar 2024
Response from The Glendale Express Team on Apr 23, 2024
Hi Ovidio,Thank you for taking the time to leave us a 5 out of 5 review! We truly appreciate your feedback and hope to welcome you back in the future!
Response from The Glendale Express Team on Apr 10, 2024
Hi Juan,Thank you for leaving us a review on your stay and experience here with us. We appreciate your feedback and hope to welcome you back with us in the future!
Response from The Glendale Express Team on Apr 2, 2024
Hi Vitaliy,Thank you for taking the time to leave us a review on your stay with us. We appreciate your feedback and hope to welcome you back with us in the future!
Friendly people, room was very clean, and the Glendale Gallery is close by
Noe
Stayed 1 night in Mar 2024
Response from The Glendale Express Team on Mar 31, 2024
Hi Noe,Thank you for taking the time to leave us a review on your recent stay here with us. We value your feedback and hope to welcome you back in the future!
6/10 Okay
Kyle
Traveled with partner
Mar 30, 2024
It was fine
Kyle
Stayed 1 night in Mar 2024
Response from The Glendale Express Team on Mar 30, 2024
Hi Kyle,Thank you for leaving us a review on your recent stay with us. We appreciate your feedback and hope to welcome you back in the future!
Response from The Glendale Express Team on Mar 31, 2024
Hi Huixia,Thank you for leaving us a review on your stay with us. We appreciate your feedback and hope to welcome you back with us in the future.
6/10 Okay
Mansoor
Mar 29, 2024
Mansoor
Stayed 1 night in Mar 2024
Response from The Glendale Express Team on Mar 30, 2024
Hi Mansoor,Thank you for leaving us a review on your recent stay with us. We appreciate your feedback and hope to welcome you back with us in the future!
Response from The Glendale Express Team on Mar 30, 2024
Hi Jairon,Thank you for leaving us a 5 out of 5 review on your stay. We appreciate your feedback and hope to welcome you back with us in the future!
6/10 Okay
Noe
Business traveler
Mar 29, 2024
Liked: Cleanliness
There are things about this property that are unavoidable. Like the fact that the Building is old. So the aging wallpaper or old paintings is part of the package
But the shower not working properly or the water either being scalding hot or freezing makes this stay miserable. Or the fact that one of the doors to re-enter has a trick that only the employees know. Leaving you to have to walk all the way around to get back in. Either make a sign or fix the handle.
Noe
Stayed 1 night in Mar 2024
Response from Glendale Express Team on Mar 29, 2024
Noe,Thank you so much for reviewing your stay. We hope to welcome you back soon!
Beds are not too comfortable but they are very clean
Sonia
Stayed 2 nights in Mar 2024
Response from The Glendale Express Team on Mar 27, 2024
Hi Sonia,Thank you for leaving us a review on your stay with us. We appreciate your feedback and hope to welcome you back in the future!
8/10 Good
Raffi
Mar 26, 2024
Raffi
Stayed 6 nights in Mar 2024
Response from The Glendale Express Team on Apr 16, 2024
Hi Raffi,Thank you for taking the time to leave a review on your recent stay with us. We appreciate your feedback and hope to welcome you back with us in the future!
Response from The Glendale Express Team on Mar 25, 2024
Hi Maria,Thank you for taking the time to leave us a review on your stay here with us. We appreciate your feedback and hope to welcome you back with us in the future!