Ratings based on 234 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
78% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified travelerfrom UK

Recently renovated to a much better standard.

Posted Mar 27, 2015
Pros: Nice and quiet despite being quite close to the freeway.
Cons: Better lighting is required. It is very dark.
Location: Quite close to several restaurants and close to the freeway.
The TV and bathroom have been updated and make the stay much more enjoyable. It now represents excellent value for money. The staff are very helpful and friendly and would recommend it to friends.
Comment from Hotel Management
Mar 28, 2015 by Manager, Hotel Management
Hello Ian Thank you for taking note of our effort in implementing improvements so we can offer our guests a more inviting place to stay. I hope you will stay with us again in the future. Your feedback on the helpfulness of our staff is greatly appreciated. They work hard to provide welcoming environment for our guests comfort. Thank you for staying at Days Inn Near City of Hope.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel, but...

Posted Mar 23, 2015
Pros: Clean rooms, nice folks at the desk
Cons: Furnishings
The room was very clean and was nice overall, but a little overcrowded on furniture. We asked for a ground floor unit, as my wife has a bad knee and going up and down stairs is not easy for her. We were given an handicapped access room. Now, I didn't have a problem with that, as it means the bathroom is larger, but that also tends to mean a slightly smaller amount of space in the sleeping area. Remember, rooms only have so many square feet available and the larger bathroom space has to come from somewhere, right? Anyway, how it appeared to me was that, even though there was a little bit less square footage in the sleeping area due to the larger bathroom, the hotel tried to fit the same exact furniture into a smaller space. As a result, there was a chair placed directly in front of the space where you are supposed to hang clothes. This also proved to be an obstruction when climbing in or out of the bed on the side where thew chair was. It seemed strange to me, as the chair was totally unnecessary and the room would have been better without it. Other than that, the room was nice. I was clean and comfortable and the mattress was a nice compromise between the hard mattress my wife enjoys and a softer mattress that I prefer.
Comment from Hotel Management
Mar 28, 2015 by Manager, Hotel Management
Dear Guest, Thank you for sharing in details your thoughts about your stay. We appreciate your thoughts about the room and your assessment on furnishings, space in the room, comfort of the bed and overall quality of our accommodation. Your feedback will be used as reference as we continue to strive for perfection. Your thoughts would help us improve our services. We would so love to hear from you again on your next visit to Days Inn Near City of Hope.
3 out of 5
by A verified travelerfrom Lake Havasu City, AZ

Dang Timers

Posted Feb 22, 2015
Pros: Fidges and microwaves in the rooms.
Cons: Get rid of the timers!
Location: Pretty good location if you are doing something in Duarte. Several restaurants nearby.
Everything about this hotel was satisfactory except for the darn timers they put on all the lights and outlets. You would be reading, and all of a sudden the light would turn off; VERY IRRITATING!! Dump the timers, and get more customers; the difference in income will far outweigh the pennys you might be saving by turning off the lights.
Comment from Hotel Management
Mar 28, 2015 by Manager, Hotel Management
Hello Guest, Thank you for noticing the improvements that we have made on our rooms! Hearing about your wonderful experience is truly a motivation for us for continued excellence and customer satisfaction. Thank you again for your review and we look forward for your next visit to the area.
Comment from Hotel Management
Mar 28, 2015 by Manager, Hotel Management
Hello Guest, Thank you for noticing the improvements that we have made on our rooms! Hearing about your wonderful experience is truly a motivation for us for continued excellence and customer satisfaction. Thank you again for your review and we look forward for your next visit to the area.
5 out of 5
Recommended
for Business Travelers
by emilio

Posted Dec 25, 2014 on Hotels.com
Comment from Hotel Management
Feb 28, 2015 by Monika, Hotel Management
Hello Emilio, Thank you very much for the time in completing the survey for our hotel and for your positive feedback for our hotel. Your generous feedback score will motivate our team to stay committed in our goal to provide and maintain consistent above par quality of accommodation. We hope to have another opportunity to serve you again soon.
4 out of 5
Recommended
for Families
by sharonfrom San Luis Obispo, CA

Duarte Stay

Posted Nov 23, 2014 on Hotels.com
Room was quiet and clean. Sink had a small drip. Breakfast bar was OK.
Comment from Hotel Management
Feb 14, 2015 by Monika, Hotel Management
Hello Sharon, I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We are all pleased to learn we were able to make you feel comfortable and that our services and accommodations lived up to your expectations. We look forward to your next visit.
2 out of 5
Recommended
for Business Travelers
by Carolfrom New Mexico

Days Inn not good.

Posted Nov 19, 2014 on Hotels.com
Checked in late. Lobby was locked. Had to wait for someone to let me in. Lobby still locked 10 minutes before breakfast at 7. Noisy neighbors. Grout missing in shower. Old masking tape around windows and on steps.
Comment from Hotel Management
Feb 14, 2015 by Monika, Hotel Management
Hello Carol, We appreciate your candid comments about your stay. I assure you that your concerns will not go unnoticed as I will accelerate your feedback for evaluation. I assure you that this will be addressed accordingly particularly on the lobby being locked as you have experienced. I hope we could have another opportunity to serve you better.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location in Duarte

Posted Nov 15, 2014
Pros: Nice staff and clean room.
Cons: Put some weather stripping around the door for a little more noise reduction.
Location: Near a Target and City of Hope. Conveniently located not far from the freeway.
Very nice staff. Clean room with nice furniture and lots of pillows. Free, basic breakfast selection. On a busy street and doors don't have a lot of insulation so a bit noisy when the cars went by, otherwise a quiet neighborhood.
Comment from Hotel Management
Dec 12, 2014 by Monika, Hotel Management
Hello, I am so glad to hear from you and to know that you enjoyed your stay with us .Thank you for your kind words and positive feedback on the cleanliness, service and breakfast we served. We hope to have another opportunity to serve you again on your next visit. Thank you for your business, we hope to see you again soon.
4 out of 5
Recommended
for Families
by Raminfrom VA

Good choice

Posted Nov 14, 2014 on Hotels.com
Friendly front desk. Very clean room. Much better than expected
Comment from Hotel Management
Feb 14, 2015 by Monika, Hotel Management
Hello Ramin, I am glad that you considered staying with us a good choice and value for your money. We are closely working so we can provide our guests consistent quality of accommodation our guests deserve for giving us your business. We will do our best to provide another great experience to you the next time you visit us. Thank you for your business.
5 out of 5
Recommended
for Families
by Raminfrom VA

Clean and comfortable room with friendly front des

Posted Nov 11, 2014 on Hotels.com
Better than expected
Comment from Hotel Management
Feb 14, 2015 by Monika, Hotel Management
Hello Ramin, Thank you for taking the time to write this review and share your experience. I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. Thank you for taking the time to share your experience and we hope to serve you again in the near future.
4 out of 5
Recommended
for Couples
by Kurtfrom Australia

Great Hotel

Posted Oct 21, 2014 on Hotels.com
Great Hotel. I will be coming back
Comment from Hotel Management
Jan 3, 2015 by Monika, Hotel Management
Hello Mr. Kurt, Thank you so much for your kind comments and review about your recent visit in our hotel. I am glad that you enjoyed the value and the amenities of our hotel. Your satisfaction is our accomplishment and we will do our best to make your next visit a great experience.