Ratings based on 231 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
77% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Lake Havasu City, AZ

Dang Timers

Posted Feb 22, 2015
Pros: Fidges and microwaves in the rooms.
Cons: Get rid of the timers!
Location: Pretty good location if you are doing something in Duarte. Several restaurants nearby.
Everything about this hotel was satisfactory except for the darn timers they put on all the lights and outlets. You would be reading, and all of a sudden the light would turn off; VERY IRRITATING!! Dump the timers, and get more customers; the difference in income will far outweigh the pennys you might be saving by turning off the lights.
4 out of 5
Recommended
for Families
by sharonfrom San Luis Obispo, CA

Duarte Stay

Posted Nov 23, 2014 on Hotels.com
Room was quiet and clean. Sink had a small drip. Breakfast bar was OK.
Comment from Hotel Management
Feb 14, 2015 by Monika, Hotel Management
Hello Sharon, I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We are all pleased to learn we were able to make you feel comfortable and that our services and accommodations lived up to your expectations. We look forward to your next visit.
2 out of 5
Recommended
for Business Travelers
by Carolfrom New Mexico

Days Inn not good.

Posted Nov 19, 2014 on Hotels.com
Checked in late. Lobby was locked. Had to wait for someone to let me in. Lobby still locked 10 minutes before breakfast at 7. Noisy neighbors. Grout missing in shower. Old masking tape around windows and on steps.
Comment from Hotel Management
Feb 14, 2015 by Monika, Hotel Management
Hello Carol, We appreciate your candid comments about your stay. I assure you that your concerns will not go unnoticed as I will accelerate your feedback for evaluation. I assure you that this will be addressed accordingly particularly on the lobby being locked as you have experienced. I hope we could have another opportunity to serve you better.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location in Duarte

Posted Nov 15, 2014
Pros: Nice staff and clean room.
Cons: Put some weather stripping around the door for a little more noise reduction.
Location: Near a Target and City of Hope. Conveniently located not far from the freeway.
Very nice staff. Clean room with nice furniture and lots of pillows. Free, basic breakfast selection. On a busy street and doors don't have a lot of insulation so a bit noisy when the cars went by, otherwise a quiet neighborhood.
Comment from Hotel Management
Dec 12, 2014 by Monika, Hotel Management
Hello, I am so glad to hear from you and to know that you enjoyed your stay with us .Thank you for your kind words and positive feedback on the cleanliness, service and breakfast we served. We hope to have another opportunity to serve you again on your next visit. Thank you for your business, we hope to see you again soon.
4 out of 5
Recommended
for Families
by Raminfrom VA

Good choice

Posted Nov 14, 2014 on Hotels.com
Friendly front desk. Very clean room. Much better than expected
Comment from Hotel Management
Feb 14, 2015 by Monika, Hotel Management
Hello Ramin, I am glad that you considered staying with us a good choice and value for your money. We are closely working so we can provide our guests consistent quality of accommodation our guests deserve for giving us your business. We will do our best to provide another great experience to you the next time you visit us. Thank you for your business.
5 out of 5
Recommended
for Families
by Raminfrom VA

Clean and comfortable room with friendly front des

Posted Nov 11, 2014 on Hotels.com
Better than expected
Comment from Hotel Management
Feb 14, 2015 by Monika, Hotel Management
Hello Ramin, Thank you for taking the time to write this review and share your experience. I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. Thank you for taking the time to share your experience and we hope to serve you again in the near future.
4 out of 5
Recommended
for Couples
by Kurtfrom Australia

Great Hotel

Posted Oct 21, 2014 on Hotels.com
Great Hotel. I will be coming back
Comment from Hotel Management
Jan 3, 2015 by Monika, Hotel Management
Hello Mr. Kurt, Thank you so much for your kind comments and review about your recent visit in our hotel. I am glad that you enjoyed the value and the amenities of our hotel. Your satisfaction is our accomplishment and we will do our best to make your next visit a great experience.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Oct 19, 2014 on Hotels.com
Comment from Hotel Management
Jan 3, 2015 by Monika, Hotel Management
Hello, We truly appreciate your business and your time in giving us your feedback score. It is sad that we failed to meet your complete satisfaction. Nevertheless, we will do our best to make your next visit a more pleasant experience. Thank you for your business and we hope to have you again soon.
4 out of 5
Recommended
for Personal Event
by A verified traveler

Old but clean

Posted Oct 17, 2014 on Hotels.com
The building is old, but well maintained and very clean. with in walking distance to a variety of stores and café.
Comment from Hotel Management
Jan 3, 2015 by Monika, Hotel Management
Hello, Thank you so much for your kind words for our hotel. We are happy to know that or effort to maintain the quality of clean in our place sufficed your preference. It brings pleasure to our team knowing that we have met your satisfaction. Thank you for your business and we hope to have you again soon.
3 out of 5
Recommended
by A verified traveler

Posted Oct 17, 2014 on Hotels.com
Comment from Hotel Management
Jan 3, 2015 by Monika, Hotel Management
Hello, Thank you very much for taking time to let us know of your level of satisfaction about your recent visit in our hotel. Please know that we are working very closely to be able to provide the best value services to all of our guests. I hope we could have another opportunity to serve you again soon.