Ratings based on 242 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby Coco
Posted Oct 21, 2013
for Everyoneby A verified traveler
ConvenientPosted Sep 8, 2013
Pros: everything except crowded room
Cons: Room was too crowded with furniture.
Location: easy to locate where we wee going yet the hotel was wonderfully quiet
Excellent - world class - beautiful grounds - friendly, helpful staff
for Business Travelersby EN from ny
might stay here againPosted Sep 7, 2013 on Hotels.com
For once the restaurant food was good, staff service and positive attitude was just great. Same goes for the housekeeping staff- positive attitude and most helpful.But I was unsatisfied with the room assignment. Considering I was there 6 nights i should have been assigned a room with a view and balcony. First the fellow tried to put me in a room overlooking the worst parking lot. Then reluctantly moved me to nicer room but still w/out balcony. I know for a fact hotel was not full when I moved in. So what gives? Why not tell the guest why you can or cant assign certain rooms? Hotel Location by the way is good. Trader Joe and couple decent restaurants are close by. As is Claremont Village.
for Personal Eventby A verified traveler from Germany
Just PerfectPosted Aug 20, 2013 on Hotels.com
The room had a good size for a family with two kids, a wonderful pool and very friendly personnel. We recommend it.
for Everyoneby Lisa
Beds are not queen sizePosted Aug 13, 2013
There is no way that the beds are a full queen. Just a note for fellow tall people out there.
Recommendedby Madhvi from San Francisco, CA
Bed Too Big and Room Too SmallPosted Aug 6, 2013 on Hotels.com
Our weekend was lovely! The hotel had lovely landscaping, the room was nicely appointed, and everything was quite clean. The only change, we'd make was that our king size bed overwhelmed the small room. It made the space feel quite tiny. If there was a queen bed in the room instead of a king, it would make all the difference.
for Business Travelersby A verified traveler
Good StayPosted Aug 4, 2013 on Hotels.com
I was here just for one night on a busy trip. The staff were great about helping me out. They had a shuttle that took me to my business dinner, they got me a cab in the morning really fast and they were quick with breakfast service. I used the gym which had everything I needed and was not very busy. The beds were comfortable (soft) and I didn't have any noise issue even though it's on a main street. My only complaint is the light on the thermostat was very bright and shining in my eyes at night, I had to tape a piece of a paper over it.
for Familiesby A verified traveler
Nice and quiet.Posted Jul 28, 2013
Pros: It was off the beaten path, quiet, and peaceful. Very well taken care of, and easy to get to right off I-10.
Location: We drove from our hotel to several things in the LA area including Legoland, Universal Studios, Knott's Berry Farm and Long Beach.
We went to the LA area for a family vacation and stayed in Claremont which is about 30-40 minutes from all kinds of attractions. We just drove to our different destinations each day and then retreated back to this quiet, lovely hotel.
for Everyoneby Cynthia from Roseville Calif.
comfortable hotel, close to freeways & shoppingPosted Jul 20, 2013
Pros: the friendly employees always opened the doors for us and held the elevator. WOW, most hotels over look these little things.
Cons: cool air in the hall ways
Location: Trader Joe's in the next parking lot is a huge plus for us and Foothill Blvd gets us everywhere if we don't want to jump onto the freeways
The two of us enjoyed our 4 day stay. The pool and hot tub was very clean as well as our room. whenever we needed anything at all, the staff was right on it and very helpful
for Business Travelersby Deborah from Claremont, CA
Friendly and Educated StaffPosted Jul 20, 2013 on Hotels.com
Upon arrival through my short stay - your front desk staff was most delightful and helpful. Dining Room, housekeeping and room service staff were friendly and accommodating. Location was very convenient to my business travels. Wishing everyone much continued success!