Ratings based on 723 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified travelerfrom berkeley,ca

Excellent downtown LA hotel.

Posted Dec 6, 2014
Surprised to have found this quiet oasis right in Downtown LA. My partner who is disabled was very impressed by our accessible ADA compliant room. This hotel has really thought it through and it showed. Location was near everything we wanted to do. Freeway access nearby. Loved the warm cookies at check in and check out. Easy to find spots in self parking.
4 out of 5
for Everyone
by A verified travelerfrom 神奈川


Posted Dec 4, 2014
Pros: 以前同様、清潔で各スタッフの対応は非常に良い。
Cons: テレビプログラムで以前見れた日本チャンネルが見れなかったのが残念。
Location: ダウンタウンの中心。近くには日本でもおなじみの中華店や和食などの飲食店があり、特にホテルの階下に日系スーパー があるので日本と同じ食料品などが購入できるのでたいへん便利。
前キョートグランドホテルから利用しており今回ヒルトンに変わってから初めて連泊で利用しました。 特に前と問題なく建物は新しくはないが、部屋や設備等に於いてはきれいに整えられ評価に値するものと思います。 以前、日系ホテルだったせいかその時は日本人スタッフの方がフロントに常駐されていましたが今回は見受けられませんでした。しかしながら会話は特に問題なく親切に対応してもらえます。
4 out of 5
for Everyone
by A verified travelerfrom Seoul, Korea

전체적으로 만족, 그러나 일부 직원의 잘못으로 불편함도 느낌

Posted Dec 1, 2014
Pros: 호텔의 위치, 룸의 청결도, 조식 뷔페
Cons: 직원들 교육(위에 언급)
Location: 로스엔젤레스 시내 모든 곳을 가기에 적합한 위치
아이2, 어른 2의 Full Package(숙박, 조식 뷔페, 주차)로 예약하였는데 체크인 시 프론트 데스크 직원의 실수로 아이들 조식 쿠폰 받지 못함(물어봤더니 아이들은 무료라고..) 다음날 아침 식당에 갔더니 식당 직원은 아이들도 쿠폰 있어야 한다고 사납게 따짐. 결과적으로 확인 해 보니 체크인 시 아이들에 대한 조식 쿠폰도 받았어야 하는 것. 그 다음날 프론트 데스크의 다른 직원은 순순히 아이들 쿠폰 무료로 발급해 줌. 이 사건을 제외하고는 크게 불편함은 없었음 호텔 위치도 로스엔젤레스 시내를 움직이기에 좋은 위치, 룸도 비교적 청결, 조식 뷔페 수준도 그럭저럭 먹을 만 함
1 out of 5
by A verified traveler


Posted Nov 20, 2014
My room smelled like it had a two pack a day habit.
4 out of 5
for Everyone
by A verified travelerfrom los Angeles CA

Nice hotel, great service, not so great food

Posted Nov 17, 2014
Everything about the hotel was great, except the food...... We ordered room service, the salad had no dressing, the sandwich was dry. Then the buffet breakfast was ok, but $20 ea for an avg breakfast buffet was too pricy
5 out of 5
for Everyone
by A verified travelerfrom Denver, CO

Wonderful hotel in Little Tokyo district in L.A.

Posted Nov 12, 2014
Pros: Clean hotel. Great service and awesome breakfast.
Cons: There could be more Japanese television channels in the TV program.
Location: City Hall, Olvera Street, Japanese Village Plaza, Kyoto Gardens on the third floor of the hotel, Weller Court, Japanese American National Museum.
Great hotel. Fresh towels supplied everyday. Bed was made every day as well. Hotel reception desk ordered shuttle to the airport from the hotel as part of the stay in the hotel. Delicious breakfast at Justice Tavern. Hotel is right in Little Tokyo. Within a few blocks of Grand Central Market, City Hall, Walt Disney Concert Hall and other Los Angeles attractions. The metro red line and purple line stop was also a few blocks away. Very convenient location.
5 out of 5
for Everyone
by A verified traveler

Perfect Overnight Stay

Posted Nov 10, 2014
Great experience from check in to check out. The welcoming warm cookies were perfection & the breakfast we ordered room service on was great also!
4 out of 5
for Everyone
by A verified travelerfrom Guildford

Good hotel in Downtown area

Posted Nov 3, 2014
Pros: Central location with good facilities and clean rooms
Cons: Don't return home on foot in the hours of darkness - but the hotel is really very good
Location: Very central. Near Government buildings, take cars, buses or trains for shops, sports and the Los Angeles tourist areas.
I was crossing the US by train so arrived mid-afternoon at LA Union station. A short ten minute walk later I was at the hotel. A very central location it is excellent for business and decent for tourists with easy access to road and rail. The room was spacious with good facilities and the staff were very friendly and happy to help. It does not have good access to shopping in the immediate area - in fact at the weekend the few shops that are there are largely closed. Probably a better hotel for the business traveller than the tourist. Also worth bearing in mind the area has a large homeless population and at night that increases to the point where I would have been uncomfortable out walking alone. So long as you have a car or take a cab you should be fine.
4 out of 5
for Business Travelers
by A verified travelerfrom München, Bayern

Gute Stadtlage, preislich angemessen.

Posted Oct 30, 2014
Pros: Da kann ich mich schwer entscheiden... Es war alles gleichmäßig absolut akzeptabel.
Cons: Gibt es ein angemessenes Restaurant in diesem Hotel ? Starbucks hat zwar guten Cafe und die Taverne mag für ein amerik. Frühstückk ausreichen.
Location: Das Hotel ist am Rande von downtown LA gelegen. Oper und Konzerthallen sind fußläufig zu erreichen. Little Tokyo ist nahe.
Für downtown LA ist dieses Hotel eine gute Wahl, sowohl lagemäßig als auch preislich sehr gut.
5 out of 5
for Everyone
by A verified travelerfrom Indiana

Nice hotel in downtown LA

Posted Oct 29, 2014
Pros: I loved the view of the city and the mountains! I also enjoyed having a Starbucks attached to the hotel.
Location: We walked to many restaurants. We took a cab to the Stable Center to eat dinner and enjoy a movie. We took the Metro to USC and toured the campus.
We stayed 5 nights while visiting our son who works at USC. Our room was clean and quite comfortable. The staff was friendly and helpful. The work out facility was nice and never crowded. We enjoyed walking from our hotel to the many sites and restaurants of LA. We would definitely stay here again.