Ratings based on 751 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom los angeles

too close to fire station

Posted Jan 20, 2015
overall the hotel is fine, but it's right beside a fire station, so it's really noisy at night.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Very reliable and comfortable hotel for downtown.

Posted Jan 15, 2015
Pros: Very nice rooms. Good availability of taxis. Good fitness centre.
Cons: Remove the extra internet charge. Get stamps. Remove the plate of old food from the lobby.
Location: Good location for downtown LA. Plenty of sites.
Hotel staff were mostly very helpful. The internet charge of $9.95 per day was, I felt, unacceptable. Such a high rate simply shows Hilton to be a very greedy hotel chain. Lack of stamps at the reception was also very annoying as I had to go outside the hotel to buy. The plate of dried food showing the food on offer at the hotel restaurant was very unappetizing - it looked cold and old by the end of the day.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom hiroshima

夜景が綺麗なホテル

Posted Jan 10, 2015
Pros: 部屋が広く、清潔でダウンタウンのビル郡が心を癒してくれます。
Cons: 今回、初めてだったのですが、時間帯によって熱いお湯が出ない時があり残念だった。
Location: リトルトーキョーやダウンタウンのグランドマーケットなど、歩いていけるので、楽しい。
いつも、気に入ってるので定宿にしています。日系のスーパーも近く、お土産もそこで買います。 コンシェルジュがないので、レストランの予約は自分でしなければなりません。 ポストカード用のスタンプも無かったですが、向かいのファミマの親切な中国人の女の子がよく教えてくれました。 ポストがエレベーター脇にありました。
4 out of 5
Recommended
for Everyone
by A verified traveler

Very pleasing staying

Posted Jan 8, 2015
I really like the hotel. The staff is friendly. I love their cookies.
2 out of 5
by A verified traveler

Will not suggest to anyone, not worth for money !!

Posted Jan 8, 2015
Pros: Everyday cleaning
- the room was very small for these much cost, showers don't work properly, even the room cards don't work properly, there is no proper response when reported. I asked the service manager for new year suitable for families, they asked a bell boy to call me and explain. there is no coin laundry at the premises..even no proper explanation on transportation across the city. Also there is shuttle services to downtown area, but the front desk people not fully let you know..even I learnt only few days after my stay... I wasted my money, nothing really great to point out. I wont suggest for families, may be this is suitable for single individual stay
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hong Kong

Nice hotel located in downtown LA

Posted Jan 5, 2015
Pros: with a beautiful garden, have a computer room for guests, located at downtown LA
Cons:
Location:
The service is quite good, with a big lobby provided with wifi. Also there is a room for guests to use computers and print documents, photocopy and so on, which is complementary free. In the room, the free wifi signal is rather stable.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 4, 2015
Cons: Setting glasses, both mat etc daily without missed
Daily room setting was not complete, glasses both mat
4 out of 5
Recommended
for Everyone
by A verified traveler

Friendly guest service, very nice room and hotel.

Posted Jan 4, 2015
Pros: Would stay here again.
Location: The location was decent, not as close to the financial district but the location was not bad considering only 5 minutes from the shopping area.
Had a very great experience and the staff were very accommodating.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to theatres

Posted Jan 2, 2015
Close to theatres and restaurants. And comfortable rooms. The bed was very comfortable. Staff was very service orientated and courtesy.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good Hotel Bad Area

Posted Jan 1, 2015
The hotel is very nice but the location of the hotel is uninviting.