Ratings based on 649 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix, AZ

great hotel

Posted Jul 28, 2014
Great hotel close to everything, Santa Monica Pier, restaurants, beach, etc. We walked everywhere. The hotel parking is expensive, though. However, the staff was always very nice and pleasant to us! The hotel pool is also very good!
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Great location

Posted Jul 19, 2014
Pros: Location
Near to the main shopping and restaurant area at 3rd Street, and just a few blocks from the beach. Good sized room (for three). Had hoped for a little kitchen area with plates and silverware, but just had a microwave. Will use this hotel each time we visit our son in Santa Monica.
Comment from Hotel Management
Jul 22, 2014 by Brian, Hotel Management
Thank you for taking the time to share your experience with our hotel. You are correct. We are in a fantastic location near the beach, 3rd street promenade and world famous Santa Monica Pier. Our rooms are spacious and comfortable, perfect for families. We offer free wifi, have all of the conveniences located on property and an incredibly friendly staff that genuinely wants to help and serve our guests. Thank you again for taking the time to share this with us. We hope to see you back again soon. Brian Murphy General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, Wa.

Nice, close to beach and shopping

Posted Jul 16, 2014
Pros: Friendly staff! Every need was met without delay! Hat's off to all of them! Oh yes, the warm cookies were a nice touch too! Great eggs benedict!!!
Cons: Pool area could be bigger and maybe some palm trees.
Location: Perfect location near beaches, third street promenade, a mall also. Great Cuban food at cha cha chicken just down the street.
It was our annual mother daughter vacation. Allways to a new destination. We found the Hilton Doubletree had everything we needed. Any requests were promptly fulfilled! Very helpful staff! Wish the pool was bigger. Third Street Promenade fun for people watching while eating outdoors. Venice Beach was weird but it's all about the adventure!!
Comment from Hotel Management
Jul 22, 2014 by Brian, Hotel Management
Thank you for sharing your experience with us. And yes, you are correct. We are a great location for families traveling to Santa Monica. With our incredible location, two room suites and friendly and helpful staff we help make family vacations both restful and relaxing. Thank you for sharing this with us and we hope to see you back again soon. Brian Murphy General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Brighton, England

Good hotel, only a short drive to the beach.

Posted Jul 14, 2014
The valet staff were great. Nothing was too much trouble. We loved the pool. A very enjoyable stay.
Comment from Hotel Management
Jul 25, 2014 by Brian, Hotel Management
Thank you for taking the time to share your experience with us. We are a great beach destination for families traveling to Santa Monica and the LA area. With our incredible location, two room suites and friendly and helpful staff we help make family vacations both restful and relaxing. I am so glad you had the chance to experience our wonderful outdoor pool with lounge chairs and cocktail service as well as venture out to all the wonderful sites and activities that Santa Monica has become famous for. We hope to see you back again soon. Brian Murphy General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect family Hotel.

Posted Jul 14, 2014
Pros: Everything.
Cons: Open the Bar earlier, larger garbage pails in the rooms and more clothing space for folded clothes.
Location: Santa Monica. This hotel is within 40 minutes of anything that you would want to do in Southern California.
From the week of 7/7/14 till 7/13/2014, As soon as we check in after a long flight we asked if we could check in early and our room was already when we arrived. Real check in time was 3 pm. We were greeted with all smiles as soon as we arrived. They could have not been nicer the entire week that we were there. Even thought the valet parking is a little expensive it was worth every penny, call down 5 minutes before you want to leave and the car is there when you get to the front door. Everyone on the staff was always prepared for any question and or directions that were needed. The 3rd floor pool area and gym were spotless. It seemed that they were on always working and maintaining the hotel so that the guest were always impressed.
Comment from Hotel Management
Jul 22, 2014 by Brian, Hotel Management
What wonderful comments. I completely agree. Our team lives and breathes a service culture that exudes comfort and relaxation that can easily be found in our genuine and uncontrollable smiles as we are all grateful and humble to serve you, our guests. We are very fortunate to have such a fantastic location, yet quiet, restful and relaxing, and when you combine this with our wonderful staff, we have all the ingredients to make your visit to Santa Monica unforgettable. Thank you for sharing this with us and we hope to see you back again soon. Brian Murphy General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Nyack, NY

Perfect location for a lovely hotel.

Posted Jul 8, 2014
Pros: Proximity to the Santa Monica Pier and beach; friendly, well trained staff; sound proofing of the rooms, even near the pool.
Cons: Some tips could be posted to restrict bathing suits in public places such as the Lobby.
Location: Beaches, shopping, the Pier, sightseeing.
We enjoyed morning walks along the beach each day only to return to a marvelous breakfast buffet in the hotel dining room. Despite the many families with children, we found our room to be wonderfully quiet, as well as clean and comfortable. Loved the staff!
Comment from Hotel Management
Jul 22, 2014 by Brian, Hotel Management
Thank you for taking the time to share your experience with us. We do have a great location. I am glad you took the opportunity to stroll along the beach. And I love our breakfast buffet with items for everyone, from fresh cold cuts to omelets cooked to order we offer a great start to anyone’s day. Don’t forget we are just a quick walk to the 3rd street promenade and world famous Santa Monica Pier as well. When you add this with our two room suites that include a pull out sofa, microwave and refrigerator, free wifi and incredibly friendly staff that genuinely wants to serve our guests, we are the perfect place for a get-away. We hope to see you back again soon. Brian Murphy General Manager
5 out of 5
Recommended
for Everyone
by Nathan from murcia, Spain

Great hotel and location

Posted Jun 26, 2014
Pros: Everything from the friendly staff, concierge, clean room, location for the town centre . Beach, freeway.
Cons: Nothing
Location: Easy walk to the beach, shops, cinema, it's all in easy reach.
Everything about this hotel is great, from the location to the facilities and friendly staff. We will go back the next time we visit Santa Monica.
Comment from Hotel Management
Jul 22, 2014 by Brian, Hotel Management
Thank you for sharing your experience with us. We are very fortunate to have such a prime location, yet quiet, restful and relaxing, and when you combine this with our incredibly thoughtful and attentive staff, we have all the ingredients to make your visit to Santa Monica unforgettable. Thank you for sharing this with us and we hope to see you back again soon. Brian Murphy General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jun 25, 2014
The staff were very helpful in arranging transport for an early event. Gave good recommendations for dining. Doubletree always has been a great bet.
Comment from Hotel Management
Jul 22, 2014 by Brian, Hotel Management
Thank you for saying it. This sums us up pretty well. A great stay is in the details and we all do our best to pay strict attention to what we do best which is prepare to deliver a great stay every time. From the warm and delicious cookies, fruit infused water and quality of in-room coffee and tea products to the fast and friendly service we all take great pride in what we do and thank you for noticing and sharing. Thank you for staying with us and we look forward to seeing you back again soon. Brian Murphy General Manager
2 out of 5
by A verified traveler

Don't stay here

Posted Jun 23, 2014
Not worth the money I payed, I could of got a motel 6 and been happier
Comment from Hotel Management
Jul 22, 2014 by Brian, Hotel Management
Thank you for taking the time to rate our hotel. Our team takes great pride in providing all of our guests a restful and relaxing stay and I am so sorry that you didn’t get to experience the hospitality that all of our other reviews speak to. I hope you will give us a chance in the future to take care of you on your next visit to Santa Monica. Warm regards, Brian Murphy General Manager
4 out of 5
Recommended
for Everyone
by yasser from dharan

Excellent for families

Posted Jun 21, 2014
Its excellent experience ,will you to walk a little bet before arriving to pier and 3rd street
Comment from Hotel Management
Jul 22, 2014 by Brian, Hotel Management
Thank you for taking the time to share your ‘excellent’ experience with us. I agree. With our attentive and always smiling team combined with our incredible location and generously sized comfortable rooms you have all the ingredients for the perfect stay. Thank you for staying with us and we look forward to seeing you back again soon. Brian Murphy General Manager