Ratings based on 1,001 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Good location

Posted Dec 13, 2014
I stayed at this hotel in late November and early December. The suite was spacious and clean. Staff were friendly and helpful. The hotel is in a good location, easy walk to the beach and to the 3rd Street promenade. There is a courtesy bus too if you don't want to walk. Buffett breakfast was good. Overall I enjoyed my stay.
Comment from Hotel Management
Dec 16, 2014 by Brian, Hotel Management
Thank you for taking the time to write such a nice review of our hotel. You are correct. We are fortunate to be in such a great location with easy access to Hollywood, Beverly Hills and the other wonderful sites in LA while also are a quick walk to the beach, 3rd Street Promenade, Venice Beach and world famous Santa Monica Pier. When you combine this with our huge two room suites equipped with comfy bedding and bathrobe, microwave, refrigerator and pullout sofa bed and our service oriented, friendly staff we have all the makings for a wonderful vacation. Thank you for staying with us and we hope to see you back again soon. Brian Murphy General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom C

Double Ttees Samlnta Monica.

Posted Dec 4, 2014
The service was excellent and majority of staff pleasant and wlling to help. Overall good experience and would go back - excellent breakfast.
Comment from Hotel Management
Dec 6, 2014 by Brian, Hotel Management
Thank you for taking the time to share your experience with us. We do have a wonderful location and the team keeps it very clean and lives a service culture that can easily been seen in their contagious smiles. And we do have nice comfortable rooms which allow our guests to spread out and relax. Thank you for sharing and we hope to see you back again soon. Warm regards, Brian Murphy General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 2, 2014
Pros: Everything.
Cons: Not a thing.
Location: You name it, it's nearby to do!
Wonderful! Rooms were very clean. Hotel staff was very helpful. We would absolutely stay there on our next visit.Thank you very much.
Comment from Hotel Management
Dec 6, 2014 by Brian, Hotel Management
What wonderful comments. I will be sure to share this with our staff that prides themselves in providing a first class experience for all our guests. Thank you for noticing and taking the time to let us know. We hope to see you back again soon. Brian Murphy
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tokyo, Japan

Great cost-effectiveness

Posted Nov 26, 2014
Pros: Spacious room, Cost-effectiveness
Cons: Wish I could have had complementary bottle of water in the room.
Location: 3rd Street Promenade, Santa Monica Pier
The 1 bedroom suite with I king bed room I booked was clean and spacious even though it was the least expensive. The staff are friendly. I was so glad that my room was ready when I arrived around 11am. The warm cookie the reception offered me at my arrival made me happy after long flight. Walk distance to the 3rd street promenade and the pier. I even walked to farther for light exercise. Although hotels near Santa Monica Beach are pretty pricey, I think that this hotel is a good bargain. I recommned this hotel for any purpose (family, couple, business) except those who expect fancy environment. I will definitely come back when I have a chance. 一番安かったお部屋でしたが、スイート仕様で大変広く、2人が同時に身支度するのも全く問題ありませんでした。部屋の施設も清潔度も合格です。冷蔵庫は何も入ってないので、自分で買った飲食物を入れるスペースが十分あったのも便利でした(飲み物は1階の売店で買えます)。スタッフはフレンドリーです。午前11時頃に着いたにも関わらず、既に部屋が用意されていて、暖かいクッキーももらえて、長いフライト疲れには有難かったです。3rd Streetプロムナードやピアにも歩いて行けます(徒歩5~10分位)。私は運動がてら更に遠くまで歩いていきました。 サンタモニカのビーチ近くのホテルは概してお高い中、こちらの費用対効果はかなり良いです。キラキラなゴージャスホテルを期待するのでない限り、家族・カップル・ビジネスいずれにもお薦めです。
Comment from Hotel Management
Dec 1, 2014 by Brian, Hotel Management
Thank you for sharing your experience with us. We are a great hotel for families. Our suites have a nice sized bedroom and a sitting room with a microwave, refrigerator and a pull out sofa allowing families and friends alike to spread out and relax. Our outdoor pool allows for a nice sunbathing experience before venturing off to all of the fun and exciting sites and activities that Santa Monica has to offer. Combine these wonderful amenities with our prime location; just a short walk to the beach, 3rd street promenade and famous Santa Monica pier and we offer a winning combination to assure a fantastic travel experience every time. And I love the cookies too. Thank you for staying with us and we hope to see you back again soon. Brian Murphy General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Saskatoon

Great location in Santa Monica

Posted Nov 24, 2014
Pros: Location, excellent service and friendly staff.
Cons: The hotel is a bit dated.
Location: Great location- close to the beach and shopping.
Hotel is in a great location, close to the beach, Santa Monica pier, restaurants, etc. Easy to get to from the I10. The hotel also has a fitness room and pool so you can lay in the sun. Our room had a sink and fridge and a small couch with a TV in an adjoining sitting room. Great for everyone- couples, families, etc. I should mention that parking at the hotel is an additional $28 per night.
Comment from Hotel Management
Nov 26, 2014 by Brian, Hotel Management
Thank you for sharing your experience with us. I am glad you were able to experience our friendly staff as they all go out of their way to take care of each and every one of our guests. We are in a fantastic location and the perfect hotel for families with our spacious two room suites, microwave, refrigerator and pullout sofa bed allowing plenty of room to stretch out and relax. When you combine this with our wonderfully friendly and always accommodating staff and convenient location to all the amazing sites Santa Monica has to offer, we have all the ingredients to make any visit to Santa Monica exceptional and memorable. Thank you for staying with us and we hope to see you back again soon. Brian Murphy General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to everything, convenient and friendly staff

Posted Oct 28, 2014
We checked in here after changing hotels, so close to everything and super friendly, really enjoyed our stay, thank you!
Comment from Hotel Management
Nov 1, 2014 by Brian, Hotel Management
Thank you for taking the time to share your fantastic experience with us. With our wonderful location and large two room suites combined with our attentive and friendly staff we have all the ingredients to make any stay amazing. Thank you for staying with us and we hope to see you back again soon. Brian Murphy General Manager
3 out of 5
Recommended
for Other
by A verified travelerfrom 東京

立地が良い。

Posted Oct 20, 2014
Pros: スタッフが親切。 スタバのコーヒーコーナーがあり良かった。
Location: サンタモニカビーチ徒歩5分で利便性は高い。
朝食が高い。 しかしドリンクの自販機があり安い。 正午ころ到着したが、チェックインさせてくれたのは、良かった。
Comment from Hotel Management
Nov 1, 2014 by Brian, Hotel Management
Thank you for taking the time to rate our hotel. We shoot for four and five star results at our hotel. We are so sorry we did not impress you enough to receive that rating and will continue to improve so that on your next visit you will feel good about rating us 5 stars! Thanks so much for your business! Looking forward to your return. Warm regards, Brian Murphy General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Minneapolis

Nice hotel. Friendly staff

Posted Oct 19, 2014
Great staff, clean and spacious rooms. A bit of a walk to the beach.
Comment from Hotel Management
Oct 24, 2014 by Brian, Hotel Management
Thank you for taking the time to provide this five star rating. I am glad you were able to experience the wonderful level of service our team provides. They truly care about every guests stay making sure they are comfortable and relaxed. We appreciate your business and look forward to seeing you back again soon. Brian Murphy General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Brisbane

Comfortable, close to beach and good restaurant.

Posted Oct 18, 2014
Pros: Great size room for 3 adults. Yummy cookie and restaurant. Close proximity to the beach.
Location: Not far to 3rd St Promenade shopping. Few blocks to Santa Monica Beach and pier.
Very comfortable, well situated and ate at the restaurant quite a bit. Loved the water in the foyer with all the fruit and the cookie.
Comment from Hotel Management
Nov 1, 2014 by Brian, Hotel Management
Thank you for saying it. This sums us up pretty well. A great stay is in the details and we all do our best to pay strict attention to what we do best which is prepare to deliver a great stay every time. From the warm and delicious cookies, fruit infused water and quality of in-room coffee and tea products to the fast and friendly service we all take great pride in what we do and thank you for noticing and sharing. Thank you for staying with us and we look forward to seeing you back again soon. Brian Murphy General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel.

Posted Oct 13, 2014
Get a room away from street for extra quiet; other rooms have view of beach. Clean and comfortable.
Comment from Hotel Management
Oct 16, 2014 by Brian, Hotel Management
Thank you so much for your nice review! I agree. We are in a wonderful location and the staff keeps it very clean. Thanks for noticing. We hope to see you back again soon. Brian Murphy General Manager